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i need a way to get in contact with higher ranking AT&T management to fix my account and to stop the thievery.

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

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Boxes of fiber cables - Need to be picked up

There were some contractors that stayed with me and they left and never came back. They left like 15 boxes of cable and things in my garage.  Can someone come get it?  Lansing, KS area.

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FRUAD on my Account TOO!

Hello, please forgive me in advance for adding my case on to this post. i will delete if you ask. My case just happened 2 days ago at a T-Mobile store, went in for a replacement, cheap one but ended up getting a 200 dollar phone instead, the 2 men were already sketchy, when buying the phone. 1 of t

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Why Can't ATT Be More Accessible?

Recently I was locked out of my e-mail for 24 hours because ATT, despite its claims of attention to accessibility, apparently doesn't recognize that about a third of older and disabled Americans don't have cell phones and can't receive text messages. Their site now insists that I register a cell pho

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38

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New emails go directly to 'Trash' folder instead of 'Inbox'

My new emails go directly to the Trash folder instead of the Inbox. I have no idea why.  It started when we took a trip out of state 3 years ago.  I don't see anything in Settings to address it.  How can I get new emails directed to the Inbox like they should be?

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50

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Signing In to Email

When I try to sign in to my att Currently account, I get a message telling me to enter my cell phone number as another source to contact me. I don't have a cell phone and the blank will not accept 'No cell phone' or anything like that.  What can I do to get around this road block. IvaProblem

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374

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Fraudulent Bellsouth.net Email Address

My identity protection service notified me that a @BELLSOUTH.NET email account exists with my personal information but I've never created an account with Bellsouth. Please advise who I contact to have the account investigated.

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165

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Is the link from yahoo to AT&T a security risk?

    I found that it is possible to open my main AT&T Account Profile from my email page (.....@att.net) on Currently,  from AT&T on yahoo!mail without logging in. Considering the private information on my Profile page I think this  link might be a security weakness.

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117

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Firmware updates for Pace 5268AC?

Is there a way to check for any firmware updates for the Pace 5268AC? I can see that my current software version is 11.12.1.533524-att but haven't found any way to determine if this is up to date or not, and if not, how to update with any security updates.

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3.9K

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transfer old number to new device

I have lost my phone. I have tried the find my phone feature. Don't care about the device, but I must be able to use my old number. What do I do? Already have new device to transfer number to

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115

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AT&T skipped ID verification safety protocol

I was recently interested in trading my current device in for an iPhone 13. I filled out the required trade in information and submitted it. After doing that I got an email saying "It looks like we couldn't complete your order To get things back on track, let's confirm that this order came from y

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1.6K

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Covenant Eyes Emails being blocked

Since Aug 7th, 2023, reports from Covenant Eyes have been blocked to my email. How do I unblock them?

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37

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How do i escalate an issue with ATT Store ?

i was told by the store manager at Park Meadows in Littleton CO that he was the highest authority that could help me and he couldnt help me .... I asked to speak to his General Manager and he said he wasn't customer facing ...i said you are it? He tossed a football in the air , caught it and stated

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95

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Care Code 201 lu100

Can't get into email

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1.4K

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Fraudulent new cell phone was purchased at same location 2 hrs after I purchased by upgrading an existing line 2 hours prior to same phone

Fraudulent new cell phone was purchased at same location 2 hrs after I purchased by upgrading an existing line  2 hours prior to same phone

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25

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I can't access the download link for Internet Security Suite even though I have 1gig fiber

I have tried every way I can think to log in to download the internet security suite which is available for internet subscribers. I have 1gig fiber so I should be eligible but I just get bounced back out or sent to an error screen. If I make it to the error screen it messes up my AT&T login so I

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total problem

Jul 23. 2021, I visited AT&T store and new open home internet service. and i asked to install the modem myself, but it was impossible. And at 11 AM on the 26th , a technician came and worked for 2 hours, and he forced the place he wanted, but not the place i wanted, also i did not receive any do

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39

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Dallas door to door, re:fiber

Hello! Does anyone know if AT&T has people going door to door telling people their fiber has been updated and they should switch their box off and on to get faster service? We had 2 guys in our neighborhood yesterday knocking on doors . They did not look professional, had no business card, no AT

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WIFI Security in MobileSecurity App identifying home WPA3 network as Open

I just started trying the MobileSecurity App and enabled the WI-FI Security section with VPN protection for Open networks. Sounds great and I like it outside of my home on Open networks. I noticed it is viewing my home network with WPA3 encryption as Open and setting up a VPN from my home. 

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131

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contact at&t from abroad to remove my email address from a stranger's account

I have been receiving emails from At&T since December about a USA wireless account that does not belong to me. I live in the Netherlands and have tried to find ways to contact customer survices which doesn't require me phoning internationally or signing in online with an at&t account. I woul

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14

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