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Go phone prepaid phone number won’t work

When I call from my new at&t prepaid SIM card it tells me I’m not allowed to make calls, I’ve contacted multiple people at at&t and they either just put me on hold forever or tell me they don’t know what to do. My SIM card is activated and I can use mobile data to load the internet but still

Questions

 • More AT&T PREPAID Discussions

26

2

0

Advanced Messaging not working on new Galaxy S20 Ultra

I just upgraded my phone to the Galaxy S20 Ultra (from the Galaxy S9+). I no longer have the Advanced Messaging features, even though I have that setting turned on. I have tried turning it off and back on, restarting the phone, etc. Several of my contacts have Samsung, and it was previously working

Questions

 • Data & Messaging Features, Internet Tethering

30

1

0

Horrible experience

I've been with at&t since 2-1-21.in the 3 weeks I have been a customer I've recieved 2 broken s21 5g's I've been waiting 3 weeks for a replacement s20+I was offered.i spend 3+ hours on the phone to get the run around and nothing has been resolved. Worst customer experience I've had ever

Questions

 • Wireless Account

9

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Restart Receiver

I am caught in a loop to restart receiver. It's not working

Questions

 • Watching U-verse TV

67

1

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Secret lines on my account and do they att have to tell me

I have an account and I have 3 phones on my account what i want to know is can one of my phones that's on my account add a separate line to their phone without me knowing I found some phone numbers and called them and they all rang my husband's phone now one was a good voice and the other when I lo

Questions

 • Data & Messaging Features, Internet Tethering

26

2

0

Put active sim into a different phone

I want to put my active sim into another phone. Then the phone said invalid IMEI, now sim status says disconnected.

Questions

 • Phones, Tablets & Devices

18

0

0

Apn data setringa

What apn do I need to enter in order to us my at&t sim card in my Samsung galaxy s4

Questions

 • Android

26

2

0

Samsung Galaxy S8 PLus

Hello my name is Selena I have had serivce with you guys before and I had a samsung galaxy s8 plus I have it and I would like to use it because my iphone had recently broke and I now live In las vegas and they told me I have to call or email because I had called a couple years ago saying that I lost

Questions

 • Samsung

13

1

0

At&t reuse card

Need to check my balance on my at&t reuse card asap tyvm my email is [email scrubbed] and cell is (Edited per community guidelines)

Questions

 • Account & Usage

19

1

0

Where is the Mobile Data Toggle

Hi, can somebody please explain to me why on the AT&T-Samsung-phones, they don't have the mobile data toggle in the Quick Settings drop-down menu. I would really like that option I've been waiting for it to come back for over 2 years now.My software is up to date using a Samsung Galaxy S8 Plus

Questions

 • Samsung

27

1

0

s20+ vs s20 Ultra ordering issue

I just finished an online order for an upgrade, to an s20 Ultra, through chat (because it wouldn't accept my address) and It is showing up as an s20+ 5g in the Order Management Portal. The Live chat guy assured me that it's just what it's coded to say and that it's the S20 Ultra. I'm not sure if i

Questions

 • Phone & Device Upgrades

18

1

0

No Text Sound

I have a samsung galaxy rugby pro. I use the default at&t app AT&T Messages to get texts but recently it has just stopped making noise (or vibrating) when I get a text. As you can imagine, this is extremely frustrating.

Questions

 • Samsung

667

2

0

0

ATT unlock code invalid for Samsung 8+

I went through the ATT unlock portal and was approved and given an unlock code to unlock my Samsung Galaxy 8+ but that unlock code does not work! The message says invalid code, can anyone help?

Questions

 • Samsung

11

1

0

Windows phone user receiving only first letter of group texts

I have a galaxy S7 and I've noticed in the last couple of weeks that when I send a group text to my husband's windows phone, he only receives the first letter of the text.  All others in the group text receive the entire message (inclucing an Android, iPhone, and another Windows phone). He receives

Questions

 • Samsung

380

1

0

0

I'm looking to see if I approved to get a I'm looking to see if I approved to get a cell phone

I'm looking to see if I can get approved for cell phone while running my credit

Questions

 • Apple

16

1

0

Advance messaging not working.

Since the last up date in October, my samsung galaxy s9+ and wifes s8+ doesn't  show send, recieve, or read when texting. We have checked the setting for advance messaging. Restarted our phones. Clear the cache and data. Deleted all text messages. Need help cuase this is a pain.

Questions

 • Device Features

306

3

0

0

Unwanted text from emails involving porn links

For the last few days I've been getting unwanted text messages from email addresses involving porn links. It has 20 people with my area code in the group text. I'm honestly sick of these nuisances spamming my messages. Isn't there a way to to keep emails from sending a message to your text messages?

Questions

 • Samsung

25

1

0

Slow Text Messaging - Samsung Galaxy S5

It takes a minute...literally...60 seconds to send a text message.  I watch that little circle spin and spin and spin, all the while I receive other text messages, which makes my still pending text message irrelavant.  I have a Samsung Galaxy S5.  I wish I could say this was specific to the handset,

Questions

 • Android

512

2

0

0

Software Update for Note 9 beware!

Has this happened to anyone else? On Friday Feb 21st I received a software update for my Note 9. I read it quickly. I did a quick backup on my Super Backup app and proceeded with the update. Within minutes I went into panic mode when I saw Korean writing on the restart screen. THE UPDATE HAD DONE A

Questions

 • Samsung

89

1

0

3G CONNECTION ONLY

Hello, I have recently got a prepaid sim card with the $30 Plan, 5GB High-speed data. However, I'm only getting a 3G network. I don't think my location is the issue since my friends are fine with using LTE or 5G. I have only used 500MB so far since the internet is so slow. My device is S21. 

Questions

 • Network Coverage

19

1

0

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