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Warranty replacement

My Samsung S21 Ultra keeps freezing up, and it's happening more often recently. I have deleted most apps, closed all open windows.... everything they have told me to try.  I finally filed a warranty claim and they are going to send me another phone (same phone).  Is the phone they send to

Questions

 • Samsung

55

1

0

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Sonim® XP8™ (XP8800) – Built To Serve

Rugged and Smart   The Sonim® XP8™ is the world’s toughest, most reliable smart phone. It is built to provide those who serve and protect with smart communication on the FirstNet™ network. It is a device you can rely on, built to provide those who serve with the smart communication they need.

Questions

 • Other Phones & Devices

13.8K

8

0

0

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Not allowed to submit unlock request

When I enter my name and email as shown in My Profile into the unlock code request page, I receive an error message that the information entered is not correct. But that information is exactly as shown in My Profile and is correct. Several years ago, the unlock code provided did not work and I don't

Questions

 • Samsung

46

4

0

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Moving Countries and Changing Sim Card. Iphone is locked by ATT and Not Sure How to Unlock the Device for My New Sim.

I moved to Switzerland for school and will be residing here for the next 2 years give or take. I purchased a Sim card from Swisscom and when they inserted it into my phone today there was an error message. I forget what it said but it said to contact ATT to unlock the device or something. After rese

Questions

 • Apple

70

2

0

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It is not possible to unlock the device due to the site not working

Good afternoon, my name is Dmitry, I live in Russia, the city of Omsk. Relatives from America sent me an iPhone 7 as a gift. However, it turned out to be blocked, on the telecom operator. When creating an application for unlocking an iPhone, it gives an error "Oops! Looks like we're having network

Questions

 • Apple

317

2

Accepted Solution

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Unable to receive text from all numbers in Group messaging

Unable to receive text messages from all numbers in any group chats with mixed iPhone and android users. They can see my messages but I can’t see theirs.

Questions

 • Apple

76

1

0

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Need record of calls made from landline please

Hello, I hope someone can help me. I have tried many different avenues and have been unsuccessful. I need the actual phone numbers called from my landline. I can see the statements but there are no numbers there. Thank you

Questions

 • AT&T Phone Account

229

13

0

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Can you get an installment plan on a new phone while on a prepaid plan?

Looking to get a new phone, is it possible to pay for it through installments while currently on a prepaid plan?

Questions

 • Plans & Features

158

2

0

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Primary Account Holder Permissions

Does the primary acount holder have access to my text messages, can there read them. Can they listen to my voicemails?

Questions

 • Other Phones & Devices

50

3

0

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Need Network Unlock Code New SiM Card

My original SiM card went bad so I got a replacement SiM card from the ATT store. The rep said I need to contact ATT support but they have not been able to help. I spoke with Samsung too, who confirmed my provider needed to provide assistance. Does anyone know where I can get a network unlock code f

Questions

 • More AT&T PREPAID Discussions

279

6

0

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Device Unlock

Does anyone know the direct phone number for device unlock department?

Questions

 • Phones, Tablets & Devices

501

20

0

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First bill doesn't show the promotion I signed up for

I understand first bills are higher. However, when I established new service in the ATT store, I showed them my special offer for fiber customers.  I assumed the employee put the rate plan in.  My online bill reads as if I just walked in off the street and was offered no discounts. 

Questions

 • Wireless Billing

796

4

0

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How to enable VoLTE on a Moto Z2 Play phone

How do you enable VoLTE on a Moto Z2 Play phone? The device hardware itself supports it if I understand the documentation correctly. So is there a special software or configuration setting to make VoLTE work on the AT&T network?

Questions

 • Android

659

10

0

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On Cingular Flip 4 What Is The Circled Number Next To AT&T On Top Left Of Main Screen

When you open the "AT&T Cingular Flip 4" phone, there is an encircled number, on the top left of the [Main Screen], right next to the AT&T logo. Mine is at 2, but it doesn't seem to have a relationship to neither [Text Messages] or calls in the [Call Log]. What is it? The online manual doesn

Questions

 • Device Features

88

1

0

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Activating New Phone while paying off another

I am still paying off my current phone, but I got a new phone from Samsung site. Is it possible to activate the new phone to use and still continue making payments on the current phone.

Questions

 • Samsung

184

1

0

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Recover Lost Data - iPhone

Learn How To Recover Your iPhone Data and How To Create a Backup      If data was erased because of a restore or factory reset you had to perform on your device, there are some options to restore what was lost! Note: Most restore options are downloaded from the cloud. In some

Questions

 • Apple

3.5K

2

0

0

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AT&T Protect Advantage

Good Morning! I have 9 lines total on my account. 4 of them are cell phones. On one of the lines, I have noticed an AT&T Protect Advantage for 4 that cost $40.00/mo. How does this work? Does this mean I don't need to have a separate protection plan for each phone? How do I go about using this

Questions

 • Wireless Account

1.1K

1

0

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Help, I need to unlock my AT&T iPhone

Hello, I have an iPhone 11 and I am outside the United States and I cannot use a SIM card since it tells me that I have a carrier lock in AT&T. I proceeded to make an unlock request through the operator's page but it tells me the following message: We can’t unlock your device until all device

Questions

 • Other Phones & Devices

67

2

0

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Video Calling from Phone App?

I can not video call on my new samsung s22 ultra. I can go into duo and video chat but if im on a voice call and try switching to video call it comes up as video declined. Whyyyyyyy??????????? HELPPPP

Questions

 • Samsung

375

2

Accepted Solution

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Can’t use iMessage or cellular data away from home or any other WIFI

iMessage and cellular data don’t work away from home WIFI. Apple sent me a new phone but the problem still exists. When I’m in my car nothing works

Questions

 • Apple

246

1

0

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