I see a lot of people are experiencing this problem. My wife has also been locked out, and I'm trying to help her regain access. Yesterday an ATT Expert or whatever they're called advised me to wait 24 hours, but 24+ hours later, I'm still locked out. When I go to try to reset my password, it says,

months ago I received a notification that the password for my Yahoo (now AT&T) email account was among the entries in a list of leaked passwords, naturally I promptly reset my password. fast forward a week, and I go to log in to my email on a computer I use once a week, and just click "log in" a

I have posted here for help twice and tried the Direct Message recommendation(s), called ATT and waited 7-10 days(twice) for USPS delivery of a reset password, called ATT and waited 7 days for my cell phone to be added to the account so that this message (Hmm… we can’t reset your password We don’t h

It has been approximately 30 days now since AT&T basically dropped a bug bomb into the U-verse mobile app with the latest release. The complaints are legion.  People have to continually sign in, get knocked off in mid session, stations are missing and recordings don't work.   The init

I made a payment tonight because my prepaid service was expiring at midnight tonight, but it did not give me my auto pay credit. Therefore, my plan will not renew. How can I get this credit

I have an email account from the @sbcglobal.net domain but it says I exceeded the login attempts and I need to reset my password. But when I try to reset my password it says error and displays a phone number to call. When I call the number, the customer service rep says they cannot help with sbcglob

Keep getting error message stating I entered the code wrong, request a temporary code and get the same error.

my service was shut off and I’m trying to long into my prepaid account and I can’t remember my password. And I don’t have service on my number anymore how can I reset my password if I can’t get texts or emails.

ALL of our sub-accounts ending in (bellsouth.net) are no longer linked to our main account. This is NOT something we did or approved for AT&T to do. We cannot manage them, disable them, update passwords, etc. This is causing major issues since early September 2022. Password reset will NOT work

Everytime I try to connect my @att.net email account to a mail app from my phone, the following happens: - I get taken to the att login page, okay fine. I input my login credentials. - The next page asks my to reset my password. I reset my password. - I get taken back to the att login page. I inp

I have Galaxy S8 active that has died. While I figure out waht to do, I wanted to switch back to an old S5 active. I thought it wuld be as easy as putting the SIM card from the S8 into the S5. They look to be a different shape and I don't want to break anything. I also appear to be locked out of my

About 10 days ago, my wifi became very unstable.  Working fine, then drops or does not connect at all.  Same behavior across all of our devices (iphones, ipad, laptops, xboxes, etc)  I could hardwire in and speeds were up in the 600 - 850 mbps up and down.  I called ATT, they did standard, restart e

the ipad landing page locked me out of my account because of new terms last july 2019 i know the password and its making me ask all these questions for numbers and i just want to login into my account. I wasnt notified or anything about login changes or security changes. literally two different acco

Chelsea from Blairstown Mo 64726, has been porting my phone number. She has been doing this for a while now and has taken over my phone number, phone, messages, calls and Google accounts and other devices. She has made threats on my life and has also said that she knows about my mental health issues

I had att.net email for years, and then after it transitioned to yahoo. I was messaged that the service would be discontinued, so I switched to another email provider. I would like to access the att/yahoo inbox to have the mail forwarded.  To complicate matters, I'm not sure I remember the pas

For the last 6 months or even longer I have had to change my email password every Monday. It always gives a care code saying we've made too many attempts. Which we havent. The att technical support said oh someone is trying to hack your account every weekend so you have to continue to change the pas

I had some suspicouse activity on my e-mail lately so I reset my password. Then I tried to access my e-mail later and I find out that there had been too many incorrect password attempts. I try to reset my password again because I cant log in and after providing my ID and last name I get the message

One sbcglobal.net address works fine. Never have to change a thing there. My other oneI have to reset the password every time I sign in on every device and app, and can only be logged into one at a time. So (Edited per community guidelines) annoying.Any solutions out there? Like real permanent ones

When I couldn't log into my Amazon account yesterday, I tried repeatedly to reset my password. I thought I wasn't getting the emails: then I discovered they had been going straight to my Archive Folder. Another odd thing was that the emails weren't addressed to my AT&T ID! I've called Amazon multipl

My email would not sign in several months ago so I called they were able to reset my password. I set up recovery phone number and questions. It has done it again but it will not give me the questions to answer I called att they said they don’t see phone number or questions to reset password. They w