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total problem

Jul 23. 2021, I visited AT&T store and new open home internet service. and i asked to install the modem myself, but it was impossible. And at 11 AM on the 26th , a technician came and worked for 2 hours, and he forced the place he wanted, but not the place i wanted, also i did not receive any do

Questions

33

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Outage

My community has had an outage for a few days. We can’t get answers. Your system is not showing an outage. One customer was told a tower is down. Please help.

Questions

30

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What happened to the "Pause AutoPay" option?

What happened to the "Pause AutoPay" option? I used this often in order to pay my bills properly because ATT takes forever to charge your bank or card and waited almost 10+ days for my bank to show the payment cleared. We used to be able to pause autopay in order to make manual payments - and I have

Questions

721

5

Unlock SIM Google Pixel 6pro

I was given this Google pixel 6 pro I love it but it's locked and I can't get my service on it cause it's not at&t what do I do

Questions

526

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DSL Service is Flapping

I've had the AT&T DSL service (25Mb/s tier) for several years. It's been rock solid.  My significant other and I both work from home and have never been in danger of hitting the hard limits.  We previously had cable that promised some pretty substantial throughput (upwards of 10Gb/s)

Questions

255

43

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No dial tone on landline

Hello. My landline doesn't have a dial tone. It is mute. Before this happened, I could hear a lot of noise on the phone. When I try to call my landline phone with my cell phone, I can hear the landline ringing sometimes, but not always, and it is a short ring. Any idea about what might be going

Questions

94

2

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5g and LTE service is poor to none!

I switched over from T-mobile because when they took over Sprint and forced me to upgrade my phone and use 5g it was terrible. Unfortunately, I have the same bad service and even worse. I can’t even pull up websites and have them load completely. I use online video sessions every week and I need to

Questions

49

12

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iPhone 14 Pro Max Lost/Stolen Blacklisted

I brought an iPhone intact box which is still inactive but it’s blacklisted by AT&T, What is the solution? Anyone help me please. US Block Status: Reported stolen by AT&T MOBILITYUS Block Date: 16 Nov 2022Blacklist Status: BlacklistedBlacklist Records: 1Blacklisted by:

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22

1

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Calls go straight to voicemail and can't make outgoing calls anymore

This home phone is billed/listed as "wireless" and has a router or modem or something sitting next to it. We've had it for a few years. We just noticed that we were not getting any calls.  We tried to call  our home phone ourselves from our smartphones and we go straight to voicemail,

Questions

96

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Legacy att

I am resenting to make sure I receive a dm from the group. My issues are the same as previously described. Tried to change pw, then security questions that I thought I remembered. Error and don't know which answer is incorrect, plus case sensitive. Finally, I'm completely locked out. Talked to att b

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24

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So Many Issues Lately, and then AT&T downgraded my Internet 100 Plan to Internet 50 during a technician visit last week?!

1) I’ve already ordered a new Xfinity Internet Starter Kit due to the complete lack of effort from AT&T to make sure my family and I are able to use the Wifi service we have been paying AT&T for since 2014. Over the past month, not only has our Wifi been dropping every hour or so (requiri

Questions

90

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No SIM error on iPad but it does not have a removable SIM - What do I do?

I have an iPad Pro 9.7 that I have been using for 3+ years. In the past couple of months the cellular connection would stop working at times, then start working again. It is still doing that more frequently now, but as the cellular stops working it flashes up on screen a "No SIM" error. But the SI

Questions

583

1

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AT&T PREPAID- paid balance and phone service still not working.

I previously had two numbers on my prepaid plan. I removed the family plan and made them two individual plans in order to pay the balance on just one of my lines rather than both. After paying the balance with a refill card it still isn’t working. It even shows me that my balance is +$47.65 which is

Questions

150

4

AT&T Intentionally blocking inbound HTTP requests to home-hosted webapp.

I have a website that I'm hosting on an old laptop, 2015, and I previously have not had any problems whatsoever when it came to responses from the web server. Now, all of my requests per page take around 40 seconds to complete fulfill. In the network timing analysis of Firefox's inspection section i

Questions

648

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ATT says I have 5G coverage but I have 0-1 bars at my house and 5GE coverage. I can barely make outbound calls and they continuously drop.

How to I fix this? There doesn't seem to be any support online. I have driven around my neighborhood and the surrounding streets have better coverage. It seems my half of my street is in a deadspot. I can't even call customer service from my house because the call doesn't go through. There is an ATT

Questions

68

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Closed

Phone Reported Stolen but It's NOT Stolen - How do I restore service

This is a second post - I have not resolution yet and am desperate. I purchased a new iPhone and out of the blue it was suspended. I called ATT and they said someone reported my son's phone stolen when it wasn't. I reactivated the phone when ATT shut it down -the status was "suspended/stolen." I wal

Questions

1.3K

1

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Closed

level of service in the state of hidalgo, mexico

how good is the service.

Questions

46

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no service

We were without service for a week, one day of good service and now its back out again?  Is there somewhere I can contact to report this outage?

Questions

443

1

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Service light goes blank even though Wireless, Broadband and Power lights are solid green.

I have an ATT PACE DSL Gateway Model 4111N modem which has worked for the past year but last week I had an issue all of a sudden where the Power, Wireless, and Broadband lights are solid green, but the Service light is blank. When I restart the modem the Service light is blinking green, then goes to

Questions

482

1

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"no service" message suddenly appears on phone for which account fully paid

Tags: no service, account locked, remote ATT support fails A "no service" message appeared several days ago on an iPhone 4 and an iPhone 6.  User has confimation that account is paid through December 9, 2016.  Physical location of phones (I have two lines) is unchanged. I cannot:1. Log into ATT acco

Questions

308

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