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Texts send failure

Ever since the last update my texts fail to send. What can I do to fix. Tried power off and on, with airplane mode on and off. Neither worked. I need help

Questions

 • Data & Messaging Features, Internet Tethering

25

4

0

Store sold me a false BOGO

I was sold 2 phones that were advertised as bogo and was told my bill would be high for a few cycles but then would go down to reflect the bogo... it never decreased.  I went back to the store and they have since closed... visited a Corp store and was informed that the particular phone had never bee

Questions

 • Wireless Billing

11

1

0

Overage every month

I have to call every month (since I renewed in December 2019). They add an almost $50 late charge to my AUTOMATIC draft every month. How can my bill be late when it is automatically drafted on the first of every month? They also refuse to credit my iPhone BOGO that I am due every month. I am frustra

Questions

 • Wireless Billing

8

1

0

Push update

The push update that was supposed to be sent to our iPhone se has not come to fix the software. What do I do? It is a month old with issues the rep said this would repair.

Questions

 • Apple

22

1

0

PrePaid Plan CHANGED

I was viewing prepaid plans, and clicked on “more details”, which then switched my plan from Unlimited ($65/mo) to Unlimited Plus ($75/mo) without ANY CONFIRMATION! I am under quarantine and had to leave my home to find WiFi so I can chat to a representative. My phone service is OFF! I am paid until

Questions

 • Wireless Account

19

2

0

Text Messages Not Going Through

I’ve been having a lot of text messages from me that are not being delivered. I hit retry. Same thing. I take it off wifi. Same thing. This started about a week ago. I have an iPhone 11 Pro running ios14. I’m about to try updating to 14.1, but this is TOTALLY FRUSTRATING.

Questions

 • Data & Messaging Features, Internet Tethering

23

3

0

Phone

I recently got a iPhone 8 and it’s under version is there a way that I can put a at&t sims card in it and it work under AT&T

Questions

 • Wireless Account

3

1

0

Does IPhone 11, iPhone X and IPhone 6 purchased from Hong Kong still work in US?

I am a new immigrant to US and I wanna to check whether I can continuously use my existing iPhone (model no. iPhone 11, iPhone X and iPhone 6) purchased from Hong Kong? Applied AT&T SIM Cards of your Prepaid scheme is compatible with the aforesaid iPhone bought from Hong Kong?   Please a

Questions

 • More AT&T PREPAID Discussions

15

1

0

Group Texts Failing

Hello AT&T,   I've been with AT&T for decades and this failing group test is a HUGE defect that is making me switch carriers.  Why hasn't AT&T resolved this group text issue after many years of complaints?? I am in the tech industry and when we hear of the same case issues repeatedly, we fix the iss

Questions

 • Data & Messaging Features, Internet Tethering

22

4

Does ATT black list certain web addresses

Can't log into certain sites just in the last few weeks. Quick Books, fashion design, checking account

Questions

 • AT&T Internet Features

17

1

0

Verizon Number Ported to AT&T

My boyfriend is about to be on a plane for his deployment so I’m asking on his behalf. He ported his Verizon number to a new iPhone 12 yesterday through AT&T but isn’t receiving/can’t send texts from numbers other than iMessage. For example, his Venmo account needed to send a confirmation code t

Questions

 • Apple

16

5

0

FaceTime

My FaceTime is not working

Questions

 • Data & Messaging Features, Internet Tethering

24

2

0

Unable to Access Voicemail on IPHONE 6 PLUS

I am unable to access my voicemail, my entire list of saved voicemails have disappeared. I have went through and done airplane mode and switched back on, didn't work, I have reset my network settings multiple times, still gone. I can't even call when dialing 1 on my phone, I have absolutely no acces

Questions

 • Apple

18

1

0

Won’t let me sign on again?

For the past three days I’ve been able to use HBOMAX from my phone and XboxOne, but today it had logged me out (kinda). When I open the app, it acts normal until I try to actually watch something. Then it takes me to the screen where I can sign up/link accounts, etc. I can log in successfully, and i

Questions

 • Login support

59

2

$40 yesterday please cut my service back on please and thank you

$40 yesterday please cut my service back on please and thank you banging GMO

Questions

 • Wireless Billing

13

2

0

IPhone 11

If I switch to you guys I can get the iphone 11

Questions

 • Apple

38

2

0

Unlock request is pending

Hi AT&T, I asked unlock as below, but it's still pending. Can you please review let me know what the issue is or any actions needed from me? Thanks! Request Date/Time 07-18-2021 22:20:24 PM Request number (Edited per community guidelines)

Questions

 • Apple

14

2

0

Trade in points

I’m trying to figure out how to use the points from my old phone trade in for use towards my bill like I was told I was able too but I have no clue how to see my trade in points or how to use them.. please help

Questions

 • Wireless Account

7

1

0

Poor signal

Dropped calls and one bar

Questions

 • Network Coverage

16

1

0

Sim card

I just purchased an iPhone 11, I have transferred all of my data from my iPhone 7 to the 11 but I cannot get the iPhone 11 to make phone calls. Do I need to move the Sim card from the iPhone 7 to the iPhone 11? I received this phone through AT&T and it came with a new Sim card in it, so not quite su

Questions

 • Network Coverage

19

1

0

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