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Technical support/dispatch fee

I was charged $99 for a dispatch fee for a WiFi box switch due to bad equipment.cs rep that made the appointment assured me that I would not be charged any fee. Now I have to pay for a service fee because instead of me waiting on a box I requested someone come out ASAP because if I don’t have intern

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3.4K

4

0

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Want to use AT&T Arris BGW210 with mesh Wi-Fi Router

I'm thinking that to use my AT&T Arris BGW210 modem/router but get better Wi-Fi with many devices (cams and wall plugs) I can connect a Mesh unit via an Ethernet port on the Arris, turn off Wi-Fi via a browser login and then set up the Mesh unit to be the Wi-Fi connection. (The cams - about 5 of

Questions

920

6

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Do you have a student discount?

I am currently in college and since COVID-19, I have been struggling with my class work due to the fact we don't have internet at home. I was wondering what student discounts you had

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2.9K

3

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My neighborhood has ATT Fiber up to 1gig but neighborhood down the road has ATT Fiber up to 5gig. When will I be able to get 5gig?

My neighborhood has ATT Fiber up to 1gig but neighborhood down the road has ATT Fiber up to 5gig. When will I be able to get 5gig? Who should I contact about interest in 5gig internet speed? What is the process for a neighborhood to get the new 5gig internet since we already have fiber laid out?

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664

4

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AT&T fiber gateway. Moderate NAT type, UPNP not supported. Xbox series S

I have seen several related posts to this but it seems for most people these issues occurred immediately upon installation. For me I had faster/higher performance gaming quality for a year and a half, both on WiFi and with a direct Ethernet connection to the gateway.  But over the past few wee

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12.4K

4

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5Ge connected but there’s no data connection

I live in 80501. My iPhone has 2-3bars at my house and usually LTE connection although today it says 5Ge and I can’t connect to the internet or text AT ALL without WiFi. This is from my house in a highly populated city where I usually do get cellular data. There is no longer an App for reporting thi

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3.5K

3

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Data is throttled even though I have high speed data remaining on plan

According to my account page, I have 8GB of high speed data remaining this month but my Google Pixel 4a is only getting a speed of 0.12Mbps. My wife is on the same plan and got 13 Mbps using the same test at the same time.  Why does my account seem to be throttled.

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118

2

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Can I use a mesh router system or gaming router with AT&T?

We just upgraded our AT&T internet plan to a faster speed, and along with a wifi extender/booster in the hallway, it works great for browsing/emails on our laptops and streaming services on our tv’s. But when my stepson tries to play games on his PlayStation in the back bedroom, it is constant f

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7.6K

5

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Setting up @bellsouth.net email in Outlook 2021

Need some guidance on initial set up of an @bellsouth.net email account in Outlook 2021. Is this POP or IMAP?  Seem to be getting hung up with User ID and Email Key.  Seems to be completely different than an @gmail account that took me less than 5 minutes to set up. Can you publish a star

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1.6K

1

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Is it possible to self-install AT&T installation or do I need an appointment?

I would like to order AT&T internet service online and self-install the equipment. When checking out, i see no installation option other than scheduling an appointment. Additionally, is it possible to pickup the installation kit from a local AT&T store or do I have to wait for it to be shipp

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2.2K

1

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Smart TV Internet Troubleshooting - Solutions from the Community

Learn how to resolve Intenet Issues on your Samsung, Sony, LG, and other Smart TVs Did your smart TV recently lose its internet connection? If so, the following steps may help resolve the issues you are having.   Things to try for your SmartTV Make sure your internet is connection is working

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18.4K

3

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My AT&T data is being used by fraudsters

I canceled my AT&T DSL back in 2015. Last week, my AT&T data was used by fraudsters in an attempt to open a credit card. I know this because the email address they used was unique to my AT&T service (the email looks like att@<my personal domain>.com). Also last week, I started

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3.6K

32

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Using my att hotspot in Europe

Im traveling to europe in a month and wondering if i will be able to utilize my phones hotspot to connect my laptop. I work remote and need a connection to remote into my workstation in the states. The data being transferred is just input aside from the screen being streamed to my laptop. 20mb/s dow

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2.9K

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Open NAT Type & Mobile Hotspots - A Solution From AT&T

Gaming on a Hotspot Open NAT Type - How to Open UPnP If you are here, you are wondering how to open the NAT (network address translation) on your Hotspot. Unfortunately, most mobile Hotspots do not have the ability to open the NAT due to software limitations.   Not to worry, we have a sol

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21.5K

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What is wrong with Smart Home Manager?

I have fixed home wireless. Whenever I sign into Smart Home Manager it says, "Your Wi-Fi network is offline." My Wi-Fi is not offline. It is working fine. I've already unplugged everything and none of that works. This happened back in January and the way it got resolved was me reviewing the app. Not

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4.6K

4

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tourist esim for USA

I will be traveling to the USA, does AT&T provide short term prepaid esims for tourists?

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3.2K

6

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High Speed Fiber Internet

Phase 1 & 2 does not have fiber internet but Phase 3 does. How do we get fiber internet in Phases 1 & 2?

Questions

526

2

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Multiple Sockets / Gateways option?

I have my main property but also and ADU (really a glorified garden shed  that I use as an office).  Can I have the fiber run to each (a socket in each), and then install two router/gateway or similar? I have used range extenders in the past but they don't really cover it so well as the other buildi

Questions

44

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No at&t services available

AT&T laid 3 fiber optic cables last year across the road. Yet doesn't offer any service at all. DSL using old phone lines by a competitor and not adding new customers isnt available. How can I obtain service from AT&T?

Questions

443

5

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Is internet 18mbps the fastest I can get when I bundle with TV?

Is internet 18mbps the fastest I can get when I bundle with TV? I'm a new customer, new to the city, and I am moving this week into a new place, and I require internet. I can't seem to get the option to purchase anything other than the absolute slowest internet speed when I try to bundle with tv. Is

Questions

144

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