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What is sddv

Please explain to me what sddv means. I know that it is just a code for billing. But what do the letters stand for? What is the acronym?

Questions

467

2

0

what a bunch of liars!

After 16 years I switched to AT&T - Jake at Walmart, a contractor for AT&T, got me to switchover....Trade your phones in for new ones- just bring your bill to AT&T with the old phones and they will cover the balance on your verizon phones- NOPE! So I spend HOURS on the phone just for th

Questions

848

15

0

36 month “contract”

If I port my number over to spectrum what happens to the $221 dollars I still owe to AT&T. The service was the worst service I’ve ever experienced the lady at my in person store was an absolute nightmare when we tried getting a port number for my boyfriends phone. She claimed she would not help

Questions

243

7

0

Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

1K

1

0

Internet Air poor connection

Some of us [rural] customers used to have a fair connection with AT&T Fixed Wireless service, and were "forced" to "upgrade" to Internet Air, or All-Fi, or 5g, or whatever the latest buzz-scam word is for this nearly useless service. Last speed check was a dismal 2.9M/s, and I always have to sw

Questions

75

5

0

Existing customers pay $80.00 for the same thing (or far less) as new ones pay $35.00 for?

I live in an historic neighborhood; there is fiber to the box at the end of my block, and copper the rest of the way to my house. ATT is pushing VERY hard for us to switch to fiber.  I would have switched a while back (of course!), if I had a half day to sit home so they could install it. 

Questions

346

17

0

Closed

AT&T Loyalty Department - Misinformation - DON'T TRUST THEM

My Husband and I just upgraded to iPhone 12 Pro Max less than 40 days ago. I was assured by loyalty department that the offer they are providing is better than the $700 trade in offer. They also told me that Once I receive the device I can partially pay off the phone, When I placed the order they to

Questions

4.1K

39

0

Att notifying me every 2 minutes that I am logged into my bussiness account

I just activated my account in the ATT Business Direct portal, about 10 minutes later I started to recieve 2 to 3 calls every 5 five minutes, I now have over 50 voice mails. The calls are coming from 800-221-0000 When I try to call the help desk they keep claiming that this is not coming from ATT, b

Questions

52

0

0

Beyond frustrated need a supervisor

Last Friday (12/2) I spent well over 2 hours on the phone to switch to the unlimited plans (had an old grandfathered in one) and ordering new phones and porting one line over from Verizon. Seemed like a good deal with the new unlimited plans and $5 a month iPhone 13s I noticed that they switched u

Questions

32

1

0

Worst customer service of my life- dishonest and unresponsive

I have never experienced such unbelievably bad customer service as I am currently experiencing with AT&T. I have been a longtime, loyal customer and the company has done a bait and switch on my internet price - lied to me to get my business - and will do nothing to make it right. I feel mislead into

Questions

54

0

0

Lying representatives

I cut the cord because my Uverse was going to increase $50 a month due to increases and promotions expireing. I decided to do direct tv streaming and was told when i had a streaming account set up i would keep my $20 internet promotion. They needed a direct tv streaming account number to migrate ac

Questions

28

1

0

ATT Chat Techs LIED!!!

I was having issues with this craptastic BGW210-700 router and I went to the chat to get help. I spoke to three different techs through chat.  Ester, Harrison, and Marshal.  All three of them gave me different information and I was told i was going to get the latest router. Even Harrison

Questions

121

1

0

Number of fibers

I already have broadband at home, but I think it is not enough. I want to add more broadband. I now want to know how many broadband lines my house can expand?If you now ,please tell mi,call [email scrubbed]

Questions

57

2

Feeling very mislead by ATT store manager ( BOGO )

A few months ago I went into the ATT store, to see about the BOGO deal as my 5s was dying. The manager explained that the BOGO would only cover $750 towards the purchase of the new iPhone X ( One @ $999 and one @ $249 ) and asked if I would like to buy the second ( $249) outright, which I declined.

Questions

83

1

Multiple Hard credit inquiries on my credit in two days

Hi,   ATT made two times hard credit inquiries to my credit and no one in the sale team and anywhere I call can help me with this and why there has been multiple credit inquiries from ATT in my credit cards.   I called Trans-union, Equitfx and Experion and all of them said that ATT needs to send the

Questions

112

1

0

Transferring to Another Cartier

I have been unable to get any help with my account. My bank account was frozen over a weekend because my bank thought there was fraud. There wasn't. I was using a VPN, and I had the situation cleared by Monday. Unfortunately, the bank stopped all incoming and outgoing posts until the situation could

Questions

43

1

0

Visa Gift Card

WHY IS IT THAT YOU PEOPLE HAVE SUCH A HARD TIME KEEPING YOUR WORD WITH THE GIFT CARDS WITH SIGN UP!!!! YOU CANT EVEN GET ME A UPDATE?!?!!? SUCH (Edited per community guidelines)!!! I SHOULD OF NEVER SWITCHED

Questions

52

1

0

Trying to unlock a paid off phone but ATT system saying it has not been paid off

I have been trying to unlock my friends previous phone through AT&T unlock device online but it keeps telling me that I have to pay off the device first. Error message: "Looks like you haven't paid off your device yet. Follow these steps to pay off your installment plan. Then, wait 48 hours before y

Questions

130

1

0

Number sync device unknown

There is an iPhone mini syncing with my account I do not own nor did I set up number sync with an iPhone 12 mini.  I want to know who’s phone it is, how it was linked to my account, why the “remove” option is unavailable for me to use to unsync this unknown device, what all personal informat

Questions

73

1

0

The Problematic So-called "3G Going Away" Campaign

Text messages from AT&T recently arrived at my unlocked 4G/LTE mobile phones, claiming that my device will stop working soon due to the elimination of 3G network by AT&T. It was indicated that a short list of limited make and models of devices would continue to be supported by AT&T in th

Questions

1.8K

9

0

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