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help with billing

I'M LIVID! I'm on auto-pay and charges are deducted from my banking account on the 3rd of each month. I started receiving emails that my account is past due. Three major problems:There is no email address that is not "automated"There is no live support for helpChat line is also virtualAny sugge

Questions

 • Wireless Billing

24

2

0

keep getting notified about someone elses bill, help

keep getting email notified on my YAHOO email about someone elses bill, help!!! plz Ihave tried calling cx support, they basically tell me to pack sand, as it is not my account. However, it is my email help greatly appreciated

Questions

 • Wireless Account

33

5

0

iPhone Device Unlock Error on Device Unlock Portal

Hello, I am not an AT&T subscriber. I am trying to unlock a former AT&T iPhone that was sold to me as being unlocked. For the past few weeks, using several combinations of PC's, browsers and network connections, I have received the following error on the Unlock Portal after putting in my IMEI, name,

Questions

 • Apple

222

1

0

0

Cannot receive emails on old "bellsouth.net" account

I recently regained access to an old bellsouth.net account that had been unused for years. I am able to login and send emails but cannot receive any emails. Senders get the following message when trying to email me: "Your message wasn't delivered to XXXXXX@bellsouth.net because the address couldn'

Questions

 • AT&T Internet Email & Security

18

1

0

Closed

$2,300 in Fraudulent Long Distances Charges

Can anyone please help me? I discovered over $2,300 in outgoing call charges from US to Jamaica.  The phone is on my family plan and is used by my daughter who has an intellectual disability (special needs.) Based upon review of logs, two incoming calls from Montego Bay to my daughter's p

Questions

 • Wireless Account

17

1

0

device unlock problem

I live in Korea and bought a Samsung tablet for AT&T in the US.I have to unlock and use it, but the following message keeps appearing on the AT&T unlock device web page."Oops! Looks like we're having network difficulties. Try again later."I've tried it on all browsers for a month and it does

Questions

 • Device Features

14

1

0

Closed

The Problematic So-called "3G Going Away" Campaign

Text messages from AT&T recently arrived at my unlocked 4G/LTE mobile phones, claiming that my device will stop working soon due to the elimination of 3G network by AT&T. It was indicated that a short list of limited make and models of devices would continue to be supported by AT&T in th

Questions

 • Network Coverage

30

1

0

Unlock code from AT&T does not work (Samsung Galaxy S5)

Hello,I am trying to unlock my Samsung Galaxy S5. My unlock request was approved and AT&T gave me the 8-digit unlock code.I followed the unlock steps that they gave to me:1. Power off the device, remove the battery, and insert a non-AT&T SIM card.2. Re-insert the battery and power on the device with

Questions

 • Samsung

1.3K

3

0

0

AT&T Branded Airties Mesh Extender

I bought one of these more than one year ago because we were experiencing a poor Wi-Fi signal in the areas of our house farthest from our router.  A technician sold it to us and said all we needed to do was plug it in and it would work.  That has not been the case.  I recently realized that it has t

Questions

 • AT&T Internet Equipment

28

1

0

Ruined my credibility and lost my number

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

Questions

 • Wireless Account

63

2

0

Receipt

How Can I get my receipt of auto-payment prepaid bill?? Also, I changed credit card for payment more than 3weeks before bill charged,  However Charged from OLD card! WHY??   

Questions

 • Account & Usage

18

1

0

Why Can't I Call NY on My Prepaid Phone

I cannot call my Aunt in Bronx, NY. I can call everywhere else in this country; I can also text my Aunt but not call. I have Prepaid, unlimited everything ($75/month service). My family members can call NY but I get this message: "The service you are trying to use has been restricted or is unava

Questions

 • Account & Usage

182

2

0

What do I need to do for AT&T to fix my plan without forcing me to resort to ridiculous tactics?

I pay for my mother and sister's phone and have had an AT&T family plan for many years now. Back in March this year my sister broke her phone and needed to get a new one. I added her as an authorized user so she could go to her local AT&T store while I was busy at work and get a new one. I told her

Questions

 • Wireless Account

467

2

0

0

System Error - Charge Backs - Cancelled Lines

Hello, ​ I ordered two additional lines of service and phones about two months ago. The orders never arrived and I contacted ATT regarding this issue, the first couple of agents I spoke to processed additional orders for the same two devices and service, but since I was unsure after that call, I d

Questions

 • Wireless Billing

15

1

0

New cable pole

AT&T installed a brand new pole, next to the old pole over a year ago. Since then, we have all been repeatedly calling to get the lines moved. There are so many lines that are unused currently connected, and when the pole was placed it pushed all the existing lines hanging back. We have a MESS o

Questions

 • AT&T Internet Installation

13

2

0

internet southfield mi

hi so im a resident in southfield michigan and my internet has not been working properly for the past 2 days i think all the lights are on ive tried to reset the router itself but nothing works it does show the internet is up but its not letting anyone connect to it at all im just wondering if anyon

Questions

 • AT&T Internet Plans

10

1

0

Yahoo email once linked to sbcglobal.net

My yahoo email that was once linked to my sbc account is locked and i cannot get into it. i get (Something isn't working right. Give it some time and try again. (Error code:652314) message on att site when i try to log on to the yahoo sign in. i talked to yahoo and they said the possession of the em

Questions

 • AT&T Internet Email & Security

33

0

0

Can't receive emails (can send)

Hoping someone can point me in the right direction....I have an email address that hasn't been used in a while. I can login, send email, but I cant receive any. Always sends back an error code. "Invalid email 550 5.2.1 <email[email scrubbed] - removed by OP>... blank mailhost - invalid ad

Questions

 • AT&T Internet Email & Security

12

0

0

Sending of password for user jimxxxx@bellsouth.net did not succeed. Mail server inbound.att.net res

I'm unable to access my Bellsouth.net email account using Thunderbird on my desk top. I get the following when trying to log in:Sending of password for user*****@bellsouth.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later. It has worked for years, but

Questions

 • AT&T Internet Email & Security

461

2

0

0

Can't put item in the cart/Can't order online.

Hi,When I try to add the new Galaxy Buds (color black) to the cart, it gives me this error:(wls.atc.err.WLSB10082) sku9450285. I really want to order this, if someone can help please.Thanks.

Questions

 • Other

503

1

0

0

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