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Port In Number promo snafu

I noticed that ATT had an online offer for both the iPhone 11 Pro Max, and the S20 Note 5g. I have a family plan with 4 lines, and all 4 of these lines wanted to upgrade and this promo was way better than Verizon's upgrade so I decided to try ATT.  I was advised to place 2 separate orders by t

Questions

 • Wireless Account

66

0

0

Mailbis has been locked

Hello, I am currently locked out of my mailbox. I have tried restarting the phone but get the same error message, "Mailbox has been locked (after too many bad login tries). I have tried resetting my password as well but still, no success. How do I get logged into my voicemail box? Thanks! H

Questions

 • AT&T Internet Security

62

1

0

Epson Printer not connecting to fiber wireless network

My Epson ET-2803 printer has started having problems connecting to my ATT Fiber wireless network..it now fails on the "MAC Address Filtering Check" step every time. I have checked the modem and have MAC filtering OFF, though I have entered the printer's MAC address in the MAC control panel.

Questions

 • AT&T Fiber Equipment

182

1

0

HBO Go and HBO Max through ATT TV w/ ATT Unlimited Elite Wireless plan

So, this will be confusing, but I'll do my best to simplify it. Also, my issue ranges across a wide array for topics so I just picked one. Simply put, I have the ATT Unlimited Elite wireless plan. I am/was subscribed to HBO GO through ATT TV ( a perk they offer). All worked fine. Since HBO Max came

Questions

 • Watching HBO Max

295

3

0

Account unavailable error message

About 2 hours ago I turned on my receiver to watch TV and I was not getting a picture on any of the channels, it was just a black screen. My other 2 receivers are working as normal so I power cycled the faulty box and now I am getting the error message: Account unavailable This Set Top Box doe

Questions

 • U-verse TV Equipment

400

1

0

Nokia 3.1 A Screen not working

I've had my phone since December and it was working fine until tonight. My screen goes black, but it seems like my phone is still on. If i press the power button it brightens a little bit but is still black, it wont restart, i cant touch anything on the screen but when i press any of the buttons or

Questions

 • Other Phones & Devices

477

1

0

Unlock Portal

I won brand new Galaxy S7 through a work promotion.  I have attempted to access the AT&T unlock portal  - https://www.att.com/deviceunlock/request/#/unlockstep1.   After entering the IMEI - I have been receiving the following message for days:  "We're sorry, but we're having technical difficulties w

Questions

 • Samsung

3.8K

6

0

0

Upgraded Wifi = Worse Experience

Somehow I seem to have gotten the short end of the stick on this one. I used to have 6mbps of internet and for the most part it at least worked. I have upgraded to 75mbps, and the internet seems significantly worse. How does it go from 6-75 and become a worse overall experience. You can stream and i

Questions

 • AT&T Internet Features

61

0

0

MMS Messages failing to download on Prepaid Plan

I have an AT and T prepaid plan, but no data plan. I have used this plan without issue for at least three years.  In the past month or so, some (but not all) of the mms messages (picture messages and group messages) show up as "New multimedia message.  Receive?" and then when I hit "downl

Questions

 • Android

301

5

0

Something went wrong... Let's try this again

Since I wasn't able to find an easy answer to my problem and solved it on my own, I'm writing an answer here. I went to register a new TV with HBOMax and immediately when I selected DirecTV or ATT as my provider, I would get an ATT-based error page saying "Something went wrong... Let's try this a

Questions

 • HBO Max Login & Installation

1.1K

0

0

Sign in to access AT&T Mail and Currently.com

Why do I receive this message when I HAVE NOT unsuccessfully logged in too many times?: Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue. CARE CODE: 205.2 [LU003] The first time it happened I reset my password. Now

Questions

 • AT&T Mail Login & Security

90

3

0

Ipad 6th generation cellular+wifi. At&T SIM not working anymore

I have had a pay as you go AT&T account for 10 years, presently I have a iPad 6th generation. I buy the monthly cellular several times a year.  Tried to activate it again for a month, and says, Invalid.  In my iPad settings>cellular>manage AT&T account>Invalid Access. (

Questions

 • Account & Usage

51

8

0

Error Invalid Message - Can't Text My Mom

My mom got a new number. When I text her I get an immediate reponse text saying "Error Invalid Message: Please re-send using a valid 10 digit mobile number or valid short code." I went online to troubleshoot. I'm on an iPhone 6plus. I cleared my phone of all incoming and outgoing calls/text to the n

Questions

 • Apple

1.1K

5

0

0

internet stops working, but signal is good.

I have a strong signal (-93 Dbm) but no or very intermittent internet connection. This is across all devices in the house. 3-4 bars but constant dropped internet. This has been going on for about a month now. Will work great for 5-10 minutes, then even simple pages wont load for 5-10 minutes. What i

Questions

 • AT&T Internet Equipment

33

1

0

Can't log in to pay monthly bill

Hi, I've been trying to log in for the last week or so. Has anyone else been having trouble?  I keep getting redirected to this URL: https://signin.att.com/dynamic/iamLRR/LrrController?IAM_OP=login&appName=m10707&loginSuccessURL=https%3A%2F%2Foidc.idp.clogin.att.com%2Fmga%2Fsp

Questions

 • AT&T Internet Account

208

1

0

Software update HELP!

I live in Morgan City, Lousiana but i still haven't received my update for android 11/ One UI 3.0 and I'm really looking forward to it At&t doesn't make there firmware available to the public so i could do it myself i have a Samsung Galaxy Note 20 Model: SM-N981U Baseband : N981USQU1BTIF CSC: N9

Questions

 • Android

314

4

0

AT&T makes me using other cellunlocker to unlock my device!

I purchased two months ago my Samsung S22 Galaxy Ultra, paid off everything at that time when I purchased it via samsung.com. No bill due as of 5/15/2022. I have been using the prepaid ATT sim card for years. I tried to unlock my device through the ATT unlock device portal but an error keeps p

Questions

 • Samsung

87

6

0

iPhone 13 Calls Going Straight to Voicemail

My iPhone 13 Pro will only accept calls from my "most commonly used" contacts (aka those contacts I normally call or receive calls from on a regular basis. ALL other calls get sent straight to voicemail. This effects both contacts and unknown numbers. Airplane mode is NOT active and I have never act

Questions

 • Apple

140

1

0

I was promised a $200 reward card for starting service. I then entered the code on the reward site, and it states "reward disqualified".

Dear Wendy Swan,Congratulations! Your recent purchase of AT&T servicequalifies you for a AT&T Visa® Reward Card*.It’s easy and quick to claim your reward online.Just follow these steps: I did so, and the reward has been "disqualified" FOR NO REASON. I will PROMPTLY disconnect service as

Questions

 • AT&T Fiber Account

220

0

0

Bluetooth is not working on the new iphone 13

I received a new iphone 13 through an upgrade at at&t. phone was delivered, transferred all data and set it up and everything is working fine except bluetooth will not connect or even turn on.  can i return the device to AT&T or do I need to go to Apple for support?  Its less than

Questions

 • Apple

24

1

0

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