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ATT Fiber

When will i get att fiber in my area, my neighbors down right by us have it but it says its still not available at my location online which is odd to me because if my neighbor has it, it should extend to my area as well.

Questions

93

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Availability of ATT uverse or DSL unlimited plans

I was a client of att internet for ten years but when i moved to my new home uverse is not available. I was able to receive DSL but the 150 gig limit prevents me from ordering this service. This is frustrating as ATT is the only stable internet service available where i live. What i want to know is

Questions

549

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Facilities Issue - Tech Confirmed That Isn't True

I have been trying to get Fiber installed in my townhome for about 15 months now. It has been a long, frustrating, and exhausting experience and I find myself today looking at other providers to cancel the last of my AT&T services.We live in a townhome and there are 7 units in our building. It is on

Questions

452

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Lowering my speed?

After years of good speed for our DSL connection, 3mbps speed tier, this past year has been terrible. Slow speeds averaging .76mbps dload unless it's about 2am! Only at "non-peak" times does our speed approach "acceptable" by AT&T's standards of a 3meg plan. Was told by AT&T customer service it was

Questions

2.1K

7

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In a Hot Spot Panic

I never sign up for 2 year anything, ever, and recently I signed up for the 2 year contract hot spot. I am now concerned that the data usage is going to be accumulationg even if I am not using the computer.  I need an answer ASAP because I am waiting to hear back before I activate the hot spot I got

Questions

288

3

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5268AC Green Date Cable

I am a new AT&T U-verse customer and have the 5268AC modem/router. My apartment only has one dsl/broadband outlet and I need a longer version of the green data cable included with the U-verse install kit. It has a phone cord end from the wall side and to plug in the to 5268AC modem itself. I nee

Questions

749

7

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Dry Loop for phone line

I'm trying to port my phone number to Ooma.  Ooma, in their instrucitons, said I had to ask AT&T for a dry loop DSL.My question is: Does anyone know what a dry loop is?Is it required for a phone number transfer?

Questions

3.2K

4

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Want to cancel DSL NOW!

On 5/29 I spoke with Carlos in retention regarding repeat multiday outages of my DSL service and the bill going up $6. He apologized and made the following offer. He would credit me $42 and change for the service interruption and reinstate the expired credit. He stated it would take 24 hours for the

Questions

147

1

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2Wire DSL modem having issues

Hello, I am having trouble with a 2Wire DSL modem / gateway and am looking for anyone who has experience with them. I recently graduated from college and returned home to find out that my mother has been using DSL service, with no home phone line (and hence no filters). However, the modem has appare

Questions

730

2

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AT&T Customer Service/ Consumers Beware

I would like to warn any AT&T consumers regarding business practices of AT&T. No one on AT&T's side of things has a clue about policy, procedures or just how good customer service is supposed to work. The customer representatives are rude and dismissive and will not give a straight answe

Questions

68

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Speed tests are normal but my actual download speed is significantly slower

I just switched to ATT Internet 75 and my speed tests show normal, but when i try downloading a file or game it is way slower. I tried using a different computer and Ethernet cable but I got the same results every time. I restarted both computers and the ATT modem, yet nothing changed. Then I tried

Questions

265

2

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My internet speed has been slow but is now slower

My internet speed has usually been 400kbps which is pretty crappy. But about 9 months ago it got even worse. it is now 150-200kbps. This (Edited per community guidelines). I'm wondering if there are any fixes to this aggravating problem. I am connected to my router with an ethernet cable.

Questions

77

1

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Whats going on

I have dsl in my area but been having no service that because there is an outage but the keep giving me the round around and they dont really help with knowing when its really going to be fixed or if they just getting rid of dsl and making customers change from service i really want to know if anyon

Questions

65

8

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Disable Diffie-Hellman (DHE) on Motorola NVG 510

We have been advised we need to disable the Diffie-Hellman (DHE) on our web server Motorola NVG 510. This is due to our network assessment company stating there could be a critical risk of a DHEA ATTACK.  Please let me know as son as possible the remediation to this issue. Thank you.

Questions

29

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When will DSL customers get faster internet, if ever from AT&T?

For 3 years now I have been a customer of AT&T due to lack of providers in my area. I live about 1 mile outside of town and the fastest I get is 10mbps. Which translates to download speeds of 1.3 mb/s. I am also running t-mobile's home internet and it gets the same speed due to the poor signal.

Questions

112

4

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Can we keep using our family's [email scrubbed] email address's if I cancel my DSL internet service?

I will soon pay off the bill in full and then cancel monthly services for Landline Voice and DSL Services. What will happen to my family's  [email scrubbed] email accounts?  The at&t DSL Pro Internet with it's laughable 3.0 megabits down and 0.5 megabits up transfer speeds isn't worth the money, w

Questions

448

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ATT Routers

how to set up Home Networking and Enable Bridge Mode

Questions

108

4

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Containment Letter Request

Good Afternoon, I need to order a containment letter for the below easement located on 2121 Briarcliff Road NE, Atlanta, GA 30329 (parcel # 18 109 04 001/1044766). This is a commercial site ( I couldn't find a category that fits my frequest). Will you please assist or provide the appropriate cont

Questions

101

1

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Intermittent Internet Issues since July - Two Previous Service Calls and Two No Call, No Shows...

Hello, we have been experiencing intermittent dsl internet connectivity issues since this summer.  Weve had ATT come out twice.  The first time they said that there was a problem in the line between my home and the local township office (over a mile away).  The second time they replaced our dsl mode

Questions

218

3

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Passthrough options greyed out

I setup IP Passthrough a while ago and set my fixed Mac Address for IP Passthrough.I have a new firewall and need to update the MAC Address in the Arris NVG599 but it is greyed out and I can't change the MAC in the Firewall - - > IP Passthrough section, or anything in the IP Passthrough section e

Questions

550

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