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Military discount

When I signed up for direct tv they said there was a military discount and I have received it. Do you know what I need and where I send it to?

Questions

 • The Military Discount

182

3

0

Closed

Apple Watch

Assuming an apple watch can only be addressed by an iPhone by at&t vs. All other smart watches how does this work exactly.

Questions

 • Wireless Billing

176

11

0

Lack of coverage in TX, LA, OK, MI, RI

It appears that a squirrel knocked out about 1/3 of all the AT&T cell towers this year?  What happened?  No one in my family that has AT&T can make or receive calls except on the highways.   Cell coverage has been very good for 6+ years here and in other states until thi

Questions

 • Network Coverage

47

2

0

Spooling

Last couple of weeks, all the tvs in the house are constantly spooling. It doesn’t matter if only one tv is on or multiple tvs are on. Could it be a bandwidth reduction causing this issue. Never had this problem in the past.

Questions

 • Device Features

35

1

0

Internet/DirectTV Streaming

We have been without internet and TV since October 27. No one at AT&T will give us an answer as to why. They’ve lied saying it was fixed and will be up within one to three hours, seven days ago! But yet they’re steadfast charging us for services we cannot get. The frustration with AT&T and

Questions

 • AT&T Internet Account

75

1

0

How to I get, setup my FREE HBO service for being an ATT Unlimited + and DIrecTV customer?

How do I do this? Is it HBO or the HBO stuff through DirecTV? Also, do other members of my family need to log on as my, or can they have separate logins?

Questions

 • Account Features

792

0

0

0

Internet on the TV

I don’t have the internet on my TV, but I do have unlimited data on my cell phone. Is there something I can do to use my Verizon data to the TV?

Questions

 • AT&T Internet Account

31

1

0

why does UVerse keep pausing

MY UVERSE RECIEVER KEEPS PAUSING. AT&T (Edited per community guidelines)

Questions

 • U-verse TV Equipment

52

1

0

Fraudulent Promise to Pay Set Up

AT&T has set us up on several promises to pay to allow time for them to clean up there work. 3rd billing cycle your account will get upgrade credit they say. That was back in early 2020. Fast forward 7 billing cycles later. Sorry but it will take another 3-5 business days. 210 days later. It’s a

Questions

 • Wireless Account

130

5

0

Account

Trying to figure out my account number and why HBO showtimeis not working.. supposed to have 3 months free.

Questions

 • HBO Max Login & Installation

47

1

0

Awful billing practice

I am so disappointed over the integrity and empathy of AT&T. I ordered a new Apple Watch January 2019. Been paying my bill and been up to date with everything. We are in January 2021. Never had any issues with ATT love the service and I thought hey I should get internet service with them as well

Questions

 • Wireless Billing

48

1

0

Internet

Internet has abruptly stopped working... I call and spoke with someone about Newington our equipment bc it's about 10 years old directv instructed me to do the same whis is why I have no been able to connect my directv to my home wifi

Questions

 • AT&T Internet Equipment

57

1

0

Closed

Available internet speed on the south side of Chicago

I live on the 9600 block of Peoria St. Why is the fastest internet speed available in my area is 5 mbps at 45 dollars a month. This is a rip-off to be charging people 45 dollars a month for early 1990 internet speed. When other areas have fiber for the same cost. I am so disappointed in AT&T.

Questions

 • AT&T Internet Plans

83

6

Unlimited plan

I signed up for the att unlimited elite package today but I keep getting the message 43408. It advises “looks like your plan isn’t eligible for the HBO benefit.” Please help.

Questions

 • Account Features

73

0

Locked out of everything

I am locked out of my app, my email and direct tv. I get the dreaded error everyone is getting. When I try to reset or forgot my password it says my account does not exist. I can get I to a sub email account. But apparently they can’t send me an email password reset for the main one to that one. &n

Questions

 • AT&T Mail Login & Security

65

2

0

Why is an 'HBO Max' charge of $14.99 and other 3 'TV Access Fee' of $7.00 ea. on my bill?

Was HBO added to my plan?

Questions

 • HBO Max Account & Billing

99

1

0

Internet and TV billing

I am writing about the account referenced below and am very upset with the way I was treated after being an AT&T customer for many years.  I contacted AT&T regarding a high increase in my bill and some billing discrepancies that I was having off and on for months and talked to a very ni

Questions

 • Watching U-verse TV

72

2

0

Ruined my credibility and lost my number

I can not believe I had to be apart of the scam and degrading customer service as most other people have apparently endured. After having to find a wifi coffee shop in the SF when I was supposed to be in the passport agency, to figure out why my phone was shutoff, 4 HOURS later from being repeatedly

Questions

 • Wireless Account

86

2

0

Closed

DSL Cancellation Problem

1/3/18 called and changed dsl to uverse—agent (Jason) at 800-288-2020 said I would see the $61.00 charge for another month and then it would fall off. Paid $61 on 1/30Paid $71 on 3/1Paid $61 on 3/29 Got a bill on 4/17 for another $61 due 4/28/18—chatted with agent online (Laura) who was NO help and

Questions

 • AT&T Internet Account

302

1

0

att first responder discount

Can the first responders discount be extended to people working in Retail like Walmart, Publix, Cosco, etc... ? We have been suppliyng the basic needs for the family and helping people since the beginning of the pandemia, at a very high level of risk.

Questions

 • Wireless Billing

298

1

0

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