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Can I cancel my TV subscription and keep ONLY my internet subscription? I am not currently under contract.
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• AT&T Internet Account
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How do I transfer pictures from ZTE Z222 to Windows 10 laptop? This is not an Android phone. The USB Cable doe not work (I have tried 3 cables that work on other devices). I can get it to connect to Bluetooth to the computer, but it does not transfer. I do have the "Receive files via Bl
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• Other Phones & Devices
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How can I forward my cell phone if its dead or does not have power to an alternative number? For example, with Verizon I can go online in the web portal to forward the cell phone number to another number. Note: This is critical when working in emergency management roles, situations w
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• Other Phones & Devices
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What do I need to do to add an international fee…if I need an international fee, with a yearly prepaid account.? which one will help me with Google, phone etc?
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• Plans & Features
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So I am moving off my my dad’s plan because he is switching carriers, but I want to keep my phone/line with AT&T. He went through the process on the app transferring it to me, which I received the email and followed the link to accept the transfer. I am a secondary account owner on my dad’s acco
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• Wireless Billing
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Recently I started receiving all of these texts that contain only the word "download" with an arrow and they are sent from either a 10-digit number or an email address but these particular text messages won't allow forwarding so I cant figure out how to send them to Att's Spam Number (7726) to repor
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• More AT&T PREPAID Discussions
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Can I get an extension to pay my bill
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• AT&T Internet Account
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Internet went out early morning 9/23. Initial fix was supposed to be 4-5 hours then 24 hours. It has now been over 30 hours and no fix or update. The last time my internet went out it took a full week because some technician didn't connect the cables correctly. I just need transparency and a clear e
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• AT&T Internet Features
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I have located equipment i was supposed to return (at the beginning of pandemic 4/2020). Time just lapsed and had since not thought of the equipment until I unboxed a box I found the equipment in. Since I no longer have ATT service, every time I call ATT to ask about returning equipment I get nowher
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• AT&T Internet Equipment
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What happens to WiFi calls on AT&T when the phone moves beyond the router’s range. Is it dropped or will the wide area network pick it up?
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• Network Coverage
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I got the unlock confirmation email after 26 hours and it says my confirmation link was good for only 24 hours. What should i do now? I cant even re-submit a new unlock request. Because it shows my imei is in progress. When i try to check the status it says I didn’t confirm their email. @HelpAt&
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• Apple
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Hi, I traveled back to Europe due to COVID-19 and wasn't able to cancel my auto pay prepaid option. Since I do not have the 4 digit PIN I've tried to call At&t and I'm not reaching anyone. I'm not getting someone on the line.Can you please assist me with that. Is there an E-Mail where I can write a
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• Account & Usage
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With my old phone (IPhone 13 pro) I could send videos 3+ minutes in length. I just got a Samsung S22 ultra a couple days ago and I can't even send a 16 second video over wifi. I talk to Samsung yesterday and they said this is ATT so I need to know why you are not allow Samsung phones to send videos
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• Samsung
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Which method of resetting my Motivate2 device will unremote my device, and how do I do it?
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• Android
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It’s come that time to setup a new office and it just happens that it’s all the way across from where the router is. I want to move the router a little closer but the data cable it has from the little box that was installed on the wall isn’t long enough. On the cable it reads cat 5e utp 26AWG 2 pair
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• AT&T Internet Equipment
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Heard an ad on the radio that for households receiving SSI benefits, they could get internet for $10/mo...I have 2 daughters receiving SSI and one is homeschooled, how can I take advantage of the program?
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• AT&T Internet Plans
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How do you Silence an Individual caller at night only when asleep? I need to know if they call during the day when I’m awake, but would like to silence them at night only.
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• Device Features
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Several iPhones ago, my visual voicemail automatically transcribed to text without any in depth set-up activation needed on my end. Now, not only has this feature seemingly disappeared from my previous iPhone 11 and now my current iPhone 13 Pro, but I'm also not able to troubleshoot the issue. Any t
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• Device Features
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I have had this iPhone 13 for the last six months. Yesterday suddenly I noticed I had no bars, could not make calls or send texts. Essentially only able to use WiFi, though WiFi calling wouldn't even work. Contacted AT&T and used their suggestion to restart Network Settings and/or take th
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• Apple
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I need to reset the password on my old att.net mail
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• AT&T Mail Login & Security