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My phone is locked to your service only and I paid cash and bought through best buy

I’m being told AT&T can’t unlock my iPhone XR that I paid cash in full through Best Buy anc at@t licked it to only be used with your service and I was t even using the phone when I stopped using AT&T service but can’t get answers why y’all can’t unlock it

Questions

751

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0

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Unable to sign in using MyAT&T app Care code: 600

For the last few days, whenever I attempt to use the MyAT&T app I am unable to login. I open the app, select sign in, select my user id, it buffers for quite a while, then I receive a pop-up message saying, “Hmm, looks like there’s an issue with either the network connection or the server. Try s

Questions

4.3K

3

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Need Help With PREPAID Roaming in Korea

Hi, I found out through another post I made that prepaid subscriptions don’t have roaming in Korea. I can’t sign in to my AT&T account because I can’t get the verification code text to sign in, nor can I make any calls or use live chat. I really need help with figuring out my b

Questions

2.5K

10

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Apple watch phone number?

I am a new AT&T customer and have 2 phone numbers: one for my iphone and one for my apple watch.  When I log in, there's nothing that indicates one of the numbers is for my watch.  Both numbers have a cell phone icon next to them.  Do I need to change that in order for the number

Questions

882

3

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How to Cancel a Cellular Data Service on Apple Watch SE?

Hello, I started my plan with 2 iPhone 12s and 2 Apple Watch SEs back in spring of 2022. I now realize the cell service we pay for on the Apple watches is completely uneccessary, as we always have our phones on us. I don't want to return the Apple watches, but I'd like to remove the cell servic

Questions

1.9K

1

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Upgrading iPhone, what about voice?

I tried searching for an answer (really!) but couldn't quite find what I was looking for.  I wanted to upgrade my old iphone 4 (64GB) to a 6+ (128GB) and, of course, I qualify for an upgrade discount. I like ATT, so I'm just going to take the subsidized price all at once ($500 or so). I still have t

Questions

1.2K

1

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I need support on the issue of removing the "Operator lock" from the iPhone.

Hello. I was given an iPhone, it is under "Operator Lock" for other operators cannot access, in my region is not served by the operator "US AT&T". I contacted Apple support in my region, I was advised to contact the operator US AT&T to find out how to unlock.

Questions

69

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Texting to Canada

I have the at&t unlimited starter plan, so if I text a canadian number from the united states, will it have an extra charge?

Questions

35

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Seting up Airport Express with Pace 4111N modem/wiresless router SOLUTION

I am posting this so hopefully this will save others from the pain of trying to figure this out...I have older Airport Express G, but this should also work for the newer N ones. Problem was that each time I tried to configure the AE it would die at the end step "setting up configuration" and I would

Questions

7.8K

5

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Switching from a flip phone to an iPhone...

If I buy a refurbished iphone from the apple website can I use the att gophone plan. I currently have a Samsung galaxy j3 and att go phone prepaid plan that costs $25 per month works on it but I want to be sure it will work on an apple refurbished phone before I buy it. Can someone tell me if you ha

Questions

668

1

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Closed

AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

267

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Iphone simlock in Ukraine

Good afternoon. I bought a phone in Ukraine, under the guise of neverlock. And as it turned out here simlock, I asked support to unlock it for me, but support said that I have to pay bills for this iPhone. But I don’t know where to pay and what to pay, I don’t have extra money, we are at

Questions

74

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Upgrade then separate to own account

Will upgrading my phone just before I separate from my husband's account cause any issues? Will I be able to transfer my number to upgrade and my own account? Will I get the same exact services and price when I separate to my own account?

Questions

48

2

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How do I find the IMEI to an old Phone that was on an installment plan previously?

I have sent in error my trade in phone to a return facility in Texas. I supposed to do the trade in process using the website but have used the return label that came with my new phone. Need to get my IMEI number in order to start the trade in process.

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448

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Closed

Copy of Invoice

Hi, I need to provide apple with a copy of the invoice which shows the IMEI or serial number of the iPad I purchased to unlock an activation lock. Can you help me?

Questions

2.2K

4

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Ringtone for Caller Protect or Nomorobo identified calls

Has anyone created a contact or other scheme to have a special ringtone for junk calls identified by Call Protect and/or Nomorobo? Each has a special line (ID?) for identified spam calls (Nomorobo has Robocaller and Neighbor spoofing labels for instance). This is for an AT&T iPhone with iOS 13.6

Questions

136

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Lost Trade In

Long story short, my husband and I took advantage of the trade-in promo happening at the Apple Store in December 2021 with At&T for new iPhone 13 Pros. Our bills haven't been correct but I was told to wait a few billing cycles for them to even out and "not to worry". Come June, I received a bill

Questions

363

10

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iPhone 7 and iOS 10: Let's Chat About It

 Hello Community!   As you all have heard by now, the iPhone 7 is coming .  As a lifelong iPhone user, I always look forward to these launches.  As part of the Community team though, this is my first time being able to have a great discussion with all the other fans out there.&nb

Questions

150.6K

88

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iWatch 7 receive calls on watch when iPhone is off or not available?

I understand this can be done. How do you make it work on an iWatch 7.  The iWatch app on the iPhone is asking for a user name and password.  Why? Comments?

Questions

607

8

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Data plan for prepaid iPhones - USA -> Portugal

Traveling to Portugal next month, just recently bought the iPhone 14 pro, unfortunately it looks like Portugual isn't available for any data plan. Any good alternatives for international data use that is also compatible with the new e-sim

Questions

116

2

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