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Constant Red X and DVR Not Working

I have FOUR issues with Uverse right now. 1) Every day u-verse crashes on me. A red X appears on my screen which forces me to unplug for ten seconds. When I plug it back in, the system restarts and a gray symbol appears and for ten minutes it appears the system is updating. This has happened without

Questions

 • U-verse TV Equipment

35

1

0

Closed

Unauthorized Line/Phone added onto our family plan.

We currently have a family plan under att and recently discovered that there was an unknown/unauthorized line on to the plan. We only discovered this after one of my brothers broke his phone and asked to check if we had any insurance on the phone via att. The primary account holder is my mother with

Questions

 • Wireless Account

179

7

0

Live streaming TV on Mac

How do I watch live TV on my Mac? I have Uverse with ATT. I know I can from my phone but I want it on my desktop.

Questions

 • Watching U-verse TV

110

2

0

Transfer between Android and iPhone

I just received an iPhone 12Max Pro. I've been using Android phones for years - most recently the Samsung Galaxy S9. I backed up my S9 to the AT&T Cloud, including text messages. After the transfer, text messages other people sent to me appear in messaging, but about 98% of my texts to them do n

Questions

 • Apple

212

2

0

Deceived Daily

Me switching from Verizon to AT&T 8/21/2020: 1. AT&T Quoted me $15 per month installment plan for a promotion on the Samsung Galaxy Note 10. We received the phone.  Then received our bill to find out it is $33 per month.  I called and they admitted that they sold me the wrong pro

Questions

 • Wireless Billing

31

2

0

New 5268AC Moden Intalled: Cannot get imac to join wi-fi network

A new 5268AC gateway was installed in my residence today. All my devices connected with no problem to the new network except for my imac. My imac will not accept the P/W and let me join the network. I tried several obvious things like reboots and clearing out old wi-fi networks in the machine but ha

Questions

 • AT&T Internet Equipment

398

2

0

0

No access to older emails (more than 6 months old) on mac mail program

Hello, I am running El Capitan on an older MAC PRO (2010).  Recently, in my inbox and sent folders, I am only able to access messages from the last 6 months.  On the AT&T mail server, in a browser, I can search all of my emails going back many years and for some reason I can no lon

Questions

 • AT&T Internet Security

77

7

0

Unlock ATT Pre-paid phone with at least 6 months active service

I submitted a request to unlock my pre-paid phone and says it hasn't been at leaset 6 months of active service. How do I find out how long my phone has been on active pre-paid service so I know how much time I have left before I can officially unlock it?

Questions

 • Phones, Tablets & Devices

31

1

0

Will deliver package to Myanmar?

I would like to purchase from a foreign country but their delivery service is only available with AT&T company. I would like to know  will AT&T deliver my package to my country which is very close to Thailand? My country is Myanmar. if i purchase iPhone and can I choose AT&T

Questions

 • Apple

49

2

0

Visual Voice Mail not working

VVM has not worked with the last few iphones Ive had on ATT.  

Questions

 • Account Features

33

1

0

AT&T Prepaid Plan for Tourist and eSIMs

I will be visiting the US next month for 3 weeks and was looking at getting a prepaid plan. I currently use an iPhone 11 Pro and, as I will also need to continue using my home cell service (on roaming) and don't want to carry another phone, I was wondering if getting a prepaid plan via eSIM is al

Questions

 • Plans & Features

147

1

0

Epson Printer not connecting to fiber wireless network

My Epson ET-2803 printer has started having problems connecting to my ATT Fiber wireless network..it now fails on the "MAC Address Filtering Check" step every time. I have checked the modem and have MAC filtering OFF, though I have entered the printer's MAC address in the MAC control panel.

Questions

 • AT&T Fiber Equipment

93

1

0

Transferring Phone Number to a New Unactivated Phone

I bought a new phone to replace my unusable broken one. To activate this phone, I need to transfer my phone number, however I cannot transfer the phone number from my old phone to this new one without activating it... so I'm stuck in a bit of a paradox... I'm not sure what to do. How do I transfer m

Questions

 • Apple

462

2

I moved to Germany from US and need my iPhone 6 unlocked

My wife and I were recently moved to Germany and we did not unlock our phones before we came. Now we need our phones unlocked to use the carriers here. I was on an AT&T plan with my phone at first, then when I paid my iPhone 6 off, I switched to a gophone (now AT&T prepaid). Not sure if switching to

Questions

 • Apple

438

1

0

0

How do I block No Caller ID calls?

I have an iPhone. I do not want to block calls from anyone not in my contacts.  There are many times I need to be able to get calls from a service provider, a friend of a friend, a doctor, a car repair shop, or someone wanting to consider hiring me - and those people would not be in my contact

Questions

 • Account Features

107

1

0

Verification code not working

I'm trying to connect an apple watch to AT&T but it sends a verification code to my phone and when i type it in it says it's incorrect.

Questions

 • Wireless Account

74

3

0

Where is it possible to use the Promo Card I received for wireless boo deal when I switched to ATT?

Had trouble finiding places that accept the $325.00 visa gift card from ATT. Where is the list of stores that accept it?

Questions

 • Wireless Account

3.4K

1

0

0

No credit for trade in phone

I purchased the new iPhone intending to trade in my old iPhone 8+ for a credit. I received a padded shipping envelope from AT&T with an address in La Vergne, TN. I packaged my phone and shipped it mid December and the USPS update on the tracking number says it arrived at the Nashville, TN Distri

Questions

 • Phone & Device Upgrades

78

1

0

Deactivate new phone to go back to using old one

I got a galaxy s5 active back in late August of last year on a 2 year contract, but I'm at my breaking point of missing apple/imessage etc. In an ideal world I'd buy an iphone 6, but since the etf would make that a bit out of my price range (note: not interested in at&t next) I'm considering simply

Questions

 • Apple

475

2

0

0

Can't connect to minecraft when tethered to AT&T hotspot iphone 8 or galaxy s10

I live in the middle of nowhere and we usually have satellite internet. Lately we have found that we cannot use our cell phone tethering plan to play minecraft.This used to work fine. I also used to have an issue when attempting to use the hotspot to ssh into work servers over port 22, and that rand

Questions

 • Apple

397

1

0

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