Last year I changed one of my phone numbers to ATT postpay program. ATT set the number as an eSIM on my apple. The physical SIM in my apple is another number with a different carrier. So now, my apple has two numbers (two different carriers) on one device. My new Sumsong device is purchased under

AT&T has stolen my phone, we traded in store for a new one, and they are saying we did not trade one in. We called in June, they magically found the said stolen phone and gave me credit and said i would receive reimbursement for the previous billed installments. i trusted this, and July bill comes a

AT&T has been offering this payment option for over a year, which is the safest and most convenient option. When I went to pay this month's bill, they have removed ApplePay as a payment option and now I have to enter all of my payment information manually which is a security risk and a real (Edited

Hello, I have lost my iPhone purchase receipt. Could you please help me?

Signed up for AT&T almost a year ago and it has been NOTHING BUT HEADACHES. At the time I signed up - I wanted Next Up, I even agreed to have it added to my account. I then had to contact AT&T every month as there were issues with my bill but I never noticed that Next Up wasn't on there.

Upgraded to new iPhone using Quick Start. Everything works for the most part, but notifications for a few apps are still going to the old iPhone and not to the new one. Some examples: iOS calendar, Life360, etc. The notifications for most apps do appear on the new iPhone, but some do not. The calend

My phone was sent to me from my cousin in the US and it has been inactive for a couple of years, I tried to submit an unlock request but I was denied and the reason is: Your unlock request was denied because your phone is no longer active on an AT&T account. Re-submit your request a

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

I am trying diligently to access my Uverse TV remotely, streaming NBC Sports Chicago from Northern Wisconsin. Using Uverse app, it's necessary to use an Android emulator to run the app on my PC Laptop. I get as far as the Guide, but when you click on a channel, like NBC Sports Chicago, it restart

5GE - iPhone 12 - still running at cellular data speeds identical to my iPhone 11 Pro Max on 5GE I guess what I'm really saying is, what did I upgrade for? Did AT&T expect that they're going to continue rebranding LTE to 5Ge and that people like me wouldn't know any better? Because I do

I have an iPad Pro and both on WiFi and on Cellular data if there is a short buffer (you see the rotating icon) briefly the video returns however the sound is gone. To work around the problem, I have to change the channel and change it back the sound is restored. However, shortly later the buffer h

Anytime I pick up a call or someone picks up my call, I get a "call failed" message. It's been happening for the last couple of days. I tried turning off/on 1) my phone, 2) cellular connection, 3) airplane mode, and 4) WiFi. I installed the latest iOS and reset all my network settings. Now, even my

On May 25th 2018, I did a chat online with AT&T regarding my cellular service plan. I was wanting to to double check that they would still honor the promotion that I had contacted them about a week prior even though we did not have Directv service. The representative replied that I would receive the

I have a problem unlocking my device. When tying to submit a request, I receive this message:Looks like we're already processing a request for this IMEII've bought it second hand on Ebay. It's in my possesion for 3 weeks and still the same result for unlocking request.

I recently got my first Macbook Pro. I have the AT&T McAfee installed on all my other laptops. Where and how do I get the McAfee for my Macbook Pro. I cannot seem to find a download place for the Mac.Thanks, JT

We traded in two Apple iPhone X during a recent promotion for two Apple iPhone 13 Pro phones. Both phones were delivered by US postal services.  One phone was returned in the box that was supplied as the trade-in box with pre-paid postage and tracking.  All went smoothly and we receive ou

hola, compré un iphone en Chile y en AT&T me aparece bloqueado por extravío :( existe alguna forma de solucionar ese problema!!!!!!!! me dijeron que era de un único dueñoo :'(

Me switching from Verizon to AT&T 8/21/2020: 1. AT&T Quoted me $15 per month installment plan for a promotion on the Samsung Galaxy Note 10. We received the phone.  Then received our bill to find out it is $33 per month.  I called and they admitted that they sold me the wrong pro

Is att coming up with samsung folding phones on sale or any plans? I love that phone and especially the 5G rather than iPhone

So I returned my iPhone 12 pro to AT&T in perfect condition, two weeks later I get a generic email saying "The device was received but not fully functional or in good physical condition"The device was in perfect condition, it's has always had a screen protector and a case, it has never been drop