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Unlock my phone

I have bought iphone used from america locked and I can’t unlock it I’m not the first user  i don’t know the account of the first user and i cant reach him  i want to request to unlock it or know the payment plan  I have the imei code and the serial no and my icloud on it anythi

Questions

102

3

0

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Adding a line for a user currently on T-Mobile

Hello there, I am trying to add an additional user to my prepaid account but when I try to do so, I keep getting a 'Subscriber is not valid' error. I am thinking the number must be ported over but I am unsure how to go about doing that.  The number is attached to a T-Mobile account that is NOT

Questions

85

1

0

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ATT Yahoo Email login fails ERR_CONNECTION_CLOSED

I cannot access my AT&T Yahoo email account. My browser says the account needs to be re-activated by signing in, but trying to sign in puts me into a failure loop with the error message ERR_CONNECTION_CLOSED after I enter my email address. My browser says "It looks like oidc.idp.clogin.att.com

Questions

225

6

0

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Sbcglobal email account login help.

I need help signing into my sbcglobal account from a computer. I want to gain access and start moving everything to a new account. I have access on my mobile. All logins take me to AT&T.

Questions

380

9

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Account recovery for lost device

Lost device

Questions

135

1

0

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Can I use same Sim after three months ?

I am Indian citizen visiting US on business . Enjoyed my prepaid service for three weeks. I will leave this week. I paid for this month only, with no Autopay. I will have to travel back to US after three months. If I retain my SIM and want to pay for the month after I arrive, will prepaid account st

Questions

72

1

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ACC suspended and need to pay - not even an AT&T customer.

I live in a completely different country - not even an American citizen. No idea what AT&T even was until I kept getting billing info from them. Am unable to fill out the fraud form as I need a security number - whatever that is??? This is the email I get sent. It doesn't have my name attache

Questions

182

7

0

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Not receiving option to pay in installments

Hello, I just added a new line to my AT&T account for my girlfriend (switched from Verizon) yesterday, and now we want to upgrade her phone. It’s an iPhone 7 that’s been completely paid off for years now. When I use the My AT&T app to try and upgrade her device, I’m only receiving the

Questions

231

1

0

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Trade in packaging

I need to send in my old iPhone in exchange for the new one I received since it was through insurance. I lost the trade in information and packaging. Where do I send it?

Questions

124

1

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I need data records going back to 2021

​I need records of talk/text/data from January of 2021. How do I go about requesting those as the records I can access on the app don’t go any further back than December/January of 2022. ​​thank you kindly ​

Questions

63

2

0

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Print call and text logs from AT&T app from iphone

I was wondering if there’s an easy solution for printing out call and text logs off of an iPhone!? Says “print” at the top right corner but it does nothing. Tried the download as well and nothing! Thank u for your heop

Questions

572

1

0

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Need help regarding a deceased relative's account.

Hi. The primary account holder for my cellphone plan has recently passed away. I was hoping someone could help me cancel their subscription and then maybe start a new one under my name.I've called 611 and they told me to go to the store, but when I got to the store they told me to call 611. And so t

Questions

981

2

0

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AT&T Cor DF transaction on credit card

My wife ordered 2 phones at the AT&T store on Monday. A shipping hold was placed on one because of the credit card on file having expired. She paid the taxes with a credit card other than the one on file and was told the activation fee would be charged to our next bill. Today, Wednesday, I updat

Questions

7.3K

2

0

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Transferring Billing Responsibility and current monthly credits

We have an Unlimited Starter plan with 4 lines. I want to make my wife the owner so we can use her teacher discount.  She is a member of the current plan.  We all have installment credit promos applying to devices purchased under the plan.  Will we be able to keep these credits when

Questions

475

3

0

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I bought a phone online can I pay the remaining bills?

I have bought a mobile which is not reported but when requesting unlocking it tells me that the equipment is still under contract... what can I do?

Questions

80

2

0

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add land line to my existing accounts online

I have spend over 9, yes 9, hours on the phone with ATT land line "customer support" (which doesn't seem to exist). I already have an online ID with my Direct TV account on it.  I have tried 74 times to add my new home phone number to my online account.  When I type in my phone number and

Questions

2.6K

9

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ROOT ACCESS ERROR

What is this and how do I fix it?

Questions

172

1

0

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Prepaid to postpaid what do I need to bring?

I am looking to go from a prepaid account (3 phones, all paid for/unlocked) to postpaid. I know I have to go to a corporate store, which is no problem, but I do not know what I have to bring with me.  Do I just need to bring the phone numbers?  The phones themselves?  The people (oh

Questions

95

5

0

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verified phone number linked to google 2 step verification

i no longer have the mobile number that i linked to my gmail 2 step verification.

Questions

308

4

0

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My att samsung s20 Ultra Hotspot isn't connecting. Worked fine day one and now nothing.

I have a unlimited prepaid plan with att. I added 5gs of Hotspot to my plan 3days ago. The first day worked great. Now when I try to connect a device it says connected with no internet. I have a perfect 5g signal on my main phone....the internet is working fine. But not my Hotspot. I have reset the

Questions

126

1

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