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how to stop the service of the cellphone SIM card&payment problem

Hi, I'm a South Korean who study in United State. I bought a cellphone SIM card from at&t with AT&T UNLIMITED STARTERSM plan($35 per line/mo) to use while I study in United State, but due to Corona-19, I came back to Korea, and I want to stop the plan until I return to United State. So, I tried to l

Questions

 • Online Account Access

47

1

0

Bill amount very far from what was expected

Hello,   I recently signed up for four new lines (coming from another carrier), placed my order online (which as you will see in the screenshots, qualified me to get the activation fees waived). We chose the Unlimited Extra plan which from my understand for four lines would come up to a total of 160

Questions

 • Wireless Billing

25

0

0

Customer for 19 years. Very Unhappy After Having Data Throttled.

I got a text message from AT&T today which said that I was getting close to using 5 GB of data for the month, and my unlimited plan will be throttled.   I called to ask about it, and apparently I have used 5 GB of data this month.   My monthly plan starts over on November 5.  I got the rep to look b

Questions

 • Data & Messaging Features, Internet Tethering

379

2

0

0

overcharge

I used to pay around $260 a month for a shared 20 gig data plan. in middle of the billing period of billing period October 23 - November 22 i changed plans to a unlimited plans, for the new plan I was told by the att agent (that changed the plan for me) that I would be charged $230 a month for 7 pho

Questions

 • Wireless Billing

57

1

0

Unlocked failled

Hello everything is fine? When filling in the imei, and requesting the unlocking through the site, it informs me that it has already been unlocked, however, but it is not recognizing another chip!What do I have to do?

Questions

 • Other Phones & Devices

32

2

0

Change Plan to Unlimited Data

How do I change my current plan to one that offers unlimited data without buying a new phone?

Questions

 • Data & Messaging Features, Internet Tethering

45

1

0

Postcard from ATT about unlimited data usage

Received postcard that wasn't clear about unlimited data usage as a Uverse customer (Beginning on May 23, 2016, we will be increasing your U-verse Internet data allowance to an unlimited allowance with a $30 value as a result of your having a TV product bundled with your Internet service.").  It doe

Questions

 • U-verse TV Account

437

4

0

0

ATT Lies - Free HBO for Unlimited Plus Customers a deceptive Lie?

I hope someone finds this post before considering ATT or upgrading to Unlimited Plus Multi-Line plan. ATT wont honor the Free HBO for Unlimited Plus customers. I signed up for Unlimited Plus Wireless about a year and a half ago with 5 lines. I was supposed to get HBO for free and followed the steps

Questions

 • Wireless Account

1.1K

16

0

0

ATT remote sim card lock??

I attempted to lock my sim card to help with "sim_jacking", when I reset my phone to factory defaults I got locked out of my network. Now is asking for A puk code. I wrote everything down so I wouldn't forget. On 2-22-2019 I purchased A phone from walgreens, 37160, went to walmart to activate via di

Questions

 • Wireless Account

201

3

0

Disconnect / Cancel Internet DSL Account

I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!

Questions

 • AT&T Internet Account

244

10

0

128kb data speed??? I'm switching to another carrier.

I'm switching to another carrier. I've been with AT&T since the Cingular days, Pre-iPhone! Funny since I switched from the unlimited plan (I was averaging about 6GB a month) now that I'm on the 9GB shared plan,  I go over EVERY SINGLE MONTH. Now my speeds are slowed to less than 128kb with a week le

Questions

 • Wireless Account

480

12

0

0

wow, help or a scolding...??? hmmm.......

first time in this forum- took less than 5 seconds before wanting to turn right back around and exit, but i just want to say this first... i thought this was supposed to be a supportive community or something... after reading 3 posts of people having difficulties, i would rather take my chances with

Questions

 • More AT&T PREPAID Discussions

41

1

0

Best AT&T plan(s) for ONE 'unlimited' data Hotspot device and TWO low data voice phones?

Guys, I would like to use an AT&T Nighthawk Hotspot (with external MIMO antenna) for "unlimited" data and also two smartphones for voice calls and limited data use, for a total of three lines. I would hate to buy the AT&T UNLIMITED ELITE plan for all three of these lines since, as I said, only the

Questions

 • Wireless Account

4.9K

1

Extra Charges on Unlimited Plan in S. America?

I just cruised south america and was told that I had unlimited data in all the countries I was in thanks to the plan I currently hold. I had my data turned off on my phone while on the ship because I knew it wouldn't work anyways, but the last night we were close to land. I turned the data on, think

Questions

 • Wireless Billing

35

4

0

US Cellular has a new unlimited plan with hotspot/tethering

US Cellular launched a new unlimited plan today with hotspot/tethering allowed. Is AT&T going to enable this feature for their Unlimited Plan since the other 4 of the top 5 carriers now provide customers with this feature?

Questions

 • Data & Messaging Features, Internet Tethering

3.2K

4

0

0

Closed

Redmi Note 7 cannot find/activate the PureTalkUSA SIM card that cannot find/connect to a network. Zero calling, zero texting. HELP PLEASE!

I recently purchased the unlocked Global version of the Redmi Note 7 by Xiaomi and matched it to the AT&T-supported MVNO PuretalkUSA (Prepaid Plan: unlimited text/calling +3GB Data)Practically the second day after set-up the Messaging App wasn't syncing with the Xiaomi Cloud leaving me unable to sen

Questions

 • Phones, Tablets & Devices

326

1

0

pdanet

need to download this app on android and att is blocking it on play store. anyone now how to download it anyway?  need to bypass the limited hotspot on my UNLIMITED phone plan 

Questions

 • Data & Messaging Features, Internet Tethering

131

1

0

Fiber 500 still shows 1024GB data limit on my account

I've upgraded from 50Mbps service to Fiber 500 recently mainly for unlimited data. However, my account still shows 1024GB monthly limit and just received an email saying that if I go over the limit, I'll be charged $10 for every 50GB.  Shouldn't my account automatically updated with no limit s

Questions

 • AT&T Fiber Account

347

5

0

Account

I ordered a phone on AT&T’s website choose a authorized retailer location for a pick up the next day in November 2022. I did not open the box there. I set up a myAT&T app did not require or have that in the set up to establish a pin my service doesn’t work when I get home and unboxed the pho

Questions

 • Wireless Account

47

7

0

Un-unify billing account number (BAN)

Corporate Enrollment - AT&T AT&T got back to me and stated that your line is "under Unified billing and cannot be moved at this time. Please have them call consumer care at 800-331-0500 to resolve issue." I try to transfer my line to my company account, I already authorized the transfer wi

Questions

 • Wireless Account

767

5

0

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