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Questions

 • Wearables

14

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ATT Prepaid for Employee

I have my company debit card set up on auto-draft for my X-employee's prepaid telephone. I need to cancel this residual payment as he has left the company and is still in possession of the phone. Please help me.

Questions

 • Plans & Features

16

1

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My internet was in an out when I selected the wrong plan

My internet was in an out when I selected the wrong plan an I have already added my prepaid refill card thinking I had selected the right plan for the same amount as the card I bought so does that mean I just got screwed out of my $50.00 dollars? Or how do I fix this

Questions

 • More AT&T PREPAID Discussions

8

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have a very big problem w possibly fraud issue

i have been using at&t for past 5 years and i came to the problem soon as i stopped using atnt service because i was moving to another country. i have found out that i was paying for the atnt bill 43.39 cents monthly for past year and i can not even cancel this because, according to the chat agent,

Questions

 • More AT&T PREPAID Discussions

36

1

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Cell phones

I bought a cell phone from a third part seller, locked to AT&T. I don't have an AT&T account. I would like to export it to my carrier but the previous owner never paid it off. Ideas?

Questions

 • Samsung

15

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0

The AT&T cloud in the Oklahoma City sky

A rare glimpse of the AT&T cloud, captured by My AT&T iPhone 11 Pro

Questions

 • Community lounge

29

2

Cannot send emails fthru AT&T internet

i cannot send emails thru the internet using AT&T at my home. This is the only service that this has happened. How can i get this fixed. I think you might have a port closed for security rewason, but need to open that port. Unless can send emails, will be terminating the AT&T serivce as this is

Questions

 • AT&T Internet Account

3

1

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Scammed by employee who gave no information on a deal

My mom got scammed by a at&t worker.He told my mom about a real deal but he did not tell her about that she needed to cancel the old phone that was broken and he was smart and AT&T does not even care and we can't do (Edited per community guidelines) because to turn off a phone now we need to pay 700

Questions

 • Wireless Billing

19

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ADDING USER EMERGENCY

I have tried to no avail to assist my parents. They DO NOT have an online account, but prefer to pay their home phone (wireless) and cell phone bills monthly by check. Their home phone needs a new SIM card, which the tech advised would be an easy replacement at my local AT&T store. The store refused

Questions

 • AT&T Phone Account

8

1

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Wireless plan

Does anyone ever respond

Questions

 • Other Phones & Devices

17

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Chat room need to change to normal PLEASE HELP!!!!

Chat room my daughter changed the colors to black with blue letters years ago but now I can’t read what they are saying in chat and need to change to normal PLEASE HELP!!!!

Questions

 • Device Features

8

1

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MH Crisis Worker with a echoing 11pMax

I’m a mental health recovery crisis worker with an Apple 11 Pro Max cellphone that echos extremely bad. It echoes to the point that I cannot hear and the other person cannot hear. I called AT&T for assistance almost everyday for 2 or 3 weeks and I have been into my local store either way I HAVE RECE

Questions

 • Apple

9

2

0

Billing

Had a device upgrade to iPhone 12 and first month bill was outrageous, do these come in default? Is it possible to cancel them? Access for iPhone 4G LTE w/ Visual Voicemail Protect Advantage Insurance for 1 Protect Advantage Support Services for 1 Thanks!

Questions

 • Wireless Billing

15

4

0

Phone Unlock Request Denied but Email Says Request Approved

I bought a new AT&T phone online that was supposed to be unlocked. AT&T couldn't confirm the IMEI. After calling tech support they said it should be approved and I'll get an email approval and instructions. All I got was "your request was completed". I checked the device unlock status throug

Questions

 • Android

8

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Group and individual texts not going through

Within the last couple of weeks I’ve experienced extreme delays in my text messages going through in group texts.Additionally, I recently started to notice that individual text messages were also not going through..Has anyone else been experiencing this and if so... what the heck is going on and how

Questions

 • Other Phones & Devices

17

1

Account Services

Can an At&t specialist reach out to me for help and support. I need a specialist who truly appreciates their costumers and is willing to do everything in their power to help a costumer.

Questions

 • Wireless Account

16

7

0

Cost

I was told by the sales man that if I witch I would only pay $90.00 plus tax for both lines for unlimited. Now I have switch and getting billed $140.00 a month. Why and why are your salesmen giving false information? This makes me want to go back to my old service provider had better service and rat

Questions

 • Wireless Billing

23

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Having big trouble with switching over straight talk phone to att prepaid account talk phone to att prepaid account

Att phone blacked out and is now destroyed in peices , put sims card in straight talk phone as directed by att rep but phone says invalid sims and is locked

Questions

 • Other Phones & Devices

8

1

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Wireless internet not available with reception

I'm using an IFWA40 wireless hotspot for my general use internet. It has on average 2-3 bars of service but lately it shows no internet and when I do get internet, both the ping and download speeds are really slow. I've reset the device a number of times and have done what i can do. Anyone know how

Questions

 • Other Phones & Devices

17

1

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SIM card sim trey

My wife gave me her pro mace then I bought one and was able to fix hers but she lost her SIM card but I need one for my account and the rose gold Trey

Questions

 • Phone & Device Upgrades

11

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