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Outages tonight 10/5

Called Uverse after the first outage at 7:00pm - 45 minute wait, so I started to suspect it wasn't just me. I rebooted the gateway, and all seemed fine. Then again at 8:05 it went out - rebooted - started getting annoyed that it was fine on a crap TV day (Saturday) and having so many issues on Sunda

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5.6K

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Is my 802.11n router the problem and if so, what's the best solution?

Our AT&T-provided router uses 2009's 802.11n protocol and does a poor job of providing coverage in our home. Should I ask AT&T to upgrade the router, buy my own wi-fi range extenders, or switch to a different ISP?

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260

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Issues with Wireless STB box after installing Google Wifi and Network Switch

I am having issues with my wireless STB boxes after installing Google Wifi and a Network switch onto my network. My wireless STB boxes will frequently lose signal or it will display a "Network problems have stopped this stream" while watching recorded shows. Sometimes the shows will play for 30 minu

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1.7K

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Bill payment and account restoration?

So my internet account is suspended right now cause forgot to pay it and eventually they shut it off/suspended the acct. When i pay my bill (plus the late fee charge) how long will it take for my wifi to start working again?

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239

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Fiber and cat 5 wired house

My fiber is in a closet in my basement. So when using the ATT combo BG210 my wireless is weak.  I want to move my unit to the middle floor. Can i plug the Ethernet into my switch in the cat 5 wire cabinet and move my router to another outlet in the home? 

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169

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Disable Movie Rentals

My elderly mother is accidentally renting movies and racking up charges. She's deaf and quarantined in assisted living so I cannot go in to try to disable it. I've searched the site and app and cannot find a way to turn off movie rentals On Demand. Help?

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258

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Delete wireless users from the RG history

I have a 2wire i38hg access point and an INID. On the home page of the router every wireless user device that has accessed the network is listed. Is there a way to clear that history. Primarily I want to remove rarely used devices (children's friends, visiting family members, other guests). Also, ca

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11.2K

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Visa Reward Card

[Subject edited for better exposure]   I signed up for U-verse services two weeks ago,when will I receive my $100 visa card?do I need to go online to get it or call a Att?

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11.1K

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The Uverse tv box causes lose of internet on my linksys WAP

Okay, so Ill start by saying hi, and this is my first time posting here. I'm not the most tech savy person around, but can sometimes figure things out, so any help is appreciated. My equipment:1 3801 ATT router/modem1 wired box 1 wireless box w/WAP for reception1 linksys e1000 router Setup:I have se

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5.6K

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wifi 6 routers

How to get router replaced for the new wifi 6 standard.

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537

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the rewards visa gift cards for signing up

I had my uverse wireless/wifi set up on August 11, here it is September 19, I received my reward letter and it stated that the reward card was being processed on September 11, I was told after 30 days I will receive the gift card, it is now September 19, what is going on, I am not going to wait no 8

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23.7K

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List of Blocked Numbers on my home phone

When I receive a spam call, I then block it by dialing *61. I need to check this list to make sure that I don’t have a number of there that shouldn’t be there. It used to be so easy to access this list, but I seem to be having trouble doing this. Could you please give me the steps to access my Bloc

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369

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NFL Sunday Morning Games in LA

I have UVerse 300 in Los Angeles and for some reason both NFL games are not available on CBS and Fox. They carry on one channel, and the other has Paid Programming. It wasn't always that way, and in the past couple of weeks it switches availability -- 2 weeks ago the CBS game played while Fox was of

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2.9K

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I want my service restored to delete the HD and have the distortion eliminated.

When I first switched from Time Warner Cable to ATT Uverse, I was thrilled. Time Warner’s customer service was rated the worst in the country and my own experience with them validated that rating. A few months ago, my cable TVs were having problems and I was sent a new part, but I was unable to

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147

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Block tiktok

How to block tiktok from WiFi.

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1K

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Router will not connect after power outage

Router will not connect after power outage. it just clicks I have powered down, reset and repeated several times without any aucceas please help

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1.6K

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At&t account identity theft: how do I report it?

i want to know how report about identity theft about at&t account?

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126

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Does the WAP need to be directly connected to the gateway? See explanation below,

Sorry if this is a long description; with any luck, people here enjoy reading such things and solving problems.   I have my gateway in my basement.  I have a wired receiver for the basement TV, and I don’t seem to have any issues here.  I also have a WAP directly connected to the gateway, and this i

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905

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Unable to access U-verse voice features

We had U-verse voice installed yesterday (we already had UV Internet and TV). Incoming and outgoing calling works well, but I can't access any of the phone features online. When I try to do that, I see an alert "This User does not have access to Voice Services." According to tech support, this is a

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8.1K

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U-Verse DVR Recordings

Anyone know why all of my scheduled series to be recorded on the DVR disappeared?  

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1.3K

9

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