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How to use Att's VPN on public wifi networks only

I have Att for my wireless and internet, and I pay for Att's mobile security. However, if I set up the mobile VPN and I am using my phone at home, the interest speed bogs down which I am thinking is the VPN. Is there a way to turn off the VPN when I am using public wifi only? Thanks!

Questions

 • Data & Messaging Features, Internet Tethering

103

1

0

Fiber wifi problem

Hi I just want to make sure before I do anything, because everyone's situations are different. So I had read few forums about having different router, because ATT BGW210 would NOT cover a thing for my devices.  I recently moved and my previous owner of the house had set the fiber at baseme

Questions

 • AT&T Fiber Equipment

464

1

0

ATT Wireless Internet - good download low to NO upload

I have been getting around 17 mbps download speeds but i am getting 0 to .02 upload speeds.... this is an issue since i work from home and need to get into my work network drives and save files.  Any ideas?

Questions

 • AT&T Internet Equipment

213

15

0

At&t internet plans

Ive received mail ads about getting at&t internet but fiber isn't available in my area, and the speeds of coax are too slow for my needs, why am i getting these ads if fiber is unavailable? plus its $35 a month for 300 Mbs, but $55 a month of 5 mbs???? How do i get fiber installed in my area ( 2

Questions

 • AT&T Fiber Ordering

64

2

0

Internet Usage

My online bill says that I was billed for Sept 27 through Oct 26 but my paper bill says that I was billed from Aug 1 through Oct 31. Oh, and of course there was an overage so it looks like my bill will be skewed because I'm being hit with an overage in the middle of a cycle regardless because I got

Questions

 • AT&T Internet Plans

52

1

0

Google sites (gmail/drive) slow, crashing

Since switching to ATT fiber (1gig), I have had trouble with google based services. One laptop that utilizes google drive, google office apps and that struggles with slow/intermittent internet speeds (as low as 40-60mb/s). I have worked with ATT support several times, we reset the router, connection

Questions

 • AT&T Fiber Account

151

2

0

I get approved for ACP program

How can I add this benefit to my wireless account ACCOUNT (Edited per community guidelines)

Questions

 • Wireless Billing

52

3

0

Galaxy Note 4 WiFi very SLOW after OTA update

After updating my phone several weeks ago, I've noticed that the WiFi speeds on any wireless network I'm connected to is very slow. I've looked for solutions to this problem and found that turning on Airplane Mode and turning it off will momentarily fix it. I do that but the speeds come back down to

Questions

 • Samsung

1K

2

0

0

Currently/Yahoo website is VERY slow

The Currently/Yahoo email website is slow. 1. For example, when I type an entire sentence, it takes a couple of seconds to appear. It's not happening as I type this email, or type on another platform. 2. Sent a family letter and photo to many recipients. The whole process was so slow, adding an em

Questions

 • AT&T Mail Features

36

2

0

how to block ports 22 & 23

Hi all, First let me say - I am not an IT guru. High five to those who are!!! I received snail mail from AT&T stating we have a possible Mirai infection on our network (it has been slow AF lately...) A few days later I received an email (below) ​ The IP address it is linking to I am unable

Questions

 • AT&T Internet Security

285

0

0

How to make sure you are connecting to range extender Air 4921

AT&T Community Specialist, I have AT&T Smart Extender - Air 4921 and I am seating most of the time next to it but my laptop is not connecting to it. I have one of the newest Lenovo Ideapad 3. I am looking at my connected devices in my Smart Home Manager app and it does not show my laptop

Questions

 • AT&T Fiber Equipment

86

0

0

PHONE IS NOT ABLE TO SIGN IN TO INTERNET

Been trying for 3 days to use my Smart Home App on my phone (Galaxy S21 5G)--every time I sign in I get: UNABLE TO SIGN IN Uh.Oh. You need AT&T Internet Service to sign in. If you are an AT&T internet customer, you may need to sign in with a different user ID or link you account to your User

Questions

 • AT&T Internet Account

266

5

0

Very Slow Data Roaming Speed

My data roaming speed has been abnormally slow for about 2 weeks now, after getting back from Hawaii when I did use up all of my high speed data. However, My plan renewed two weeks ago, and now when I check I still have 5.5G remaining. my Zip code is 10019, but I am sure it cant be caused by disrupt

Questions

 • Account & Usage

462

1

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

65

4

Fiber Slow speeds to devices.

I'm seeing very slow speeds from the router to my devices, doing speed tests from a PC connected over ethernet shows 2-50Mbps download but 400-500Mbp upload. I see the same results from multiple PC's over ethernet and wireless alike. Doing the speed test directly on the router shows 800Mbps do

Questions

 • AT&T Fiber Equipment

205

49

Horrible Service

Service is starting to become unbearable. Feels like I'm throttled 100% of the time(even after starting a new month), I can barely watch a youtube video anymore. Your service "stream saver" is no longer accessible anywhere. The 22gb limit was removed from my plan without notification & now you h

Questions

 • Plans & Features

66

2

0

Aggressive bend in fiber line

So I went to install the panel that the tech had to remove in my closet to get to connect the fiber and ethernet cable to the converter. While I was there I noticed that the fiber line is not only aggressively bent in two places, but there is a slice through the insulation of the fiber optic line. I

Questions

 • AT&T Fiber Equipment

341

1

0

Slow download & upload on PS5 using 1000/1000 AT&T Fiber

I'm new to AT&T and I got the 1000 mbps download and the 1000 mbps upload package and when connected via ethernet cable I'm only seeing 400-ish mbps download and 35 to 57 mbps upload speeds. I was previously a Cox Internet customer and I was able to get 984 mbps download speeds consistently whil

Questions

 • AT&T Fiber Equipment

1.5K

7

International Day pass Slow speed Japan

I am using the international day pass traveling to Japan and I keep getting very intermittent service. It keeps down grading to 3G. I had to turn off 5G and that seemed to have a more frequent LTE connection. At times it will just drop to No Service and not connect I will turn on and off Cellular mu

Questions

 • Network Coverage

98

3

0

Slow speeds on new AT&T Fiber

I had AT&T Fiber installed last week and have been having slow speeds. I'm using a Linksys EA9300 in DMZ Plus mode behind the RG (Pace 5268AC) and turned off IPV6 on the Gateway. On a 5GHZ network from the Linksys, I am only getting around 75-80 Mbps. If I connect to the AT&T Wifi on 5GHZ, I get 300

Questions

 • AT&T Fiber Equipment

20.4K

19

0

0

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