When I enter the wireless number written on my order to sign in the prepaid account. It said "The wireless number you entered is not associated with a valid AT&T PREPAID subscriber. Please check the number and try again." But I am pretty sure that it is the right number. What am I supposed to do now

Are all modern nano Sims the same? I did the BYOP back in early 2017 and got a free nano sim. If I use it with a branded phone, will all the advanced features be enabled or do I need a different SIM? Thanks

Does AT&T offer SIM cards with public IP address? Does the wireless plan support public IPv6?

I spent many hours over 2 days trying to get help online and on the phone without success.

When I submitted the unlock application, I was reminded that I had not paid it back, but I bought this phone from eBay, what should I do

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Hello, we produce a tablet computer that has an optional Sierra Wireless cell modem. Can you provide me with ordering info for SIM cards that we can install and be activated by the end user?Thank you,Tim

I've been having many issues with the unlock portal for the past month. Most recently, the confirmation link in the email didn't work. I clicked it and it sent me to the usual page that would normally show the request number and imei. However this time it showed everything but the request number and

So I'm currrently in the process of unlocking a iPhone 5 16gb to use with my ATT goPhone plan. DeviceIphone 5 16gb ATT GSM Events So farAsk ATT to unlock the device throught the unlock portalRecieved confirmation and waited 2 buisiness daysRecieved a confirmation that the device is now unlockedAttem

How do I go about getting a new Sim Card for a new phone, and getting a new prepaid phone plan?

My Samsung S10e is locked to ATT. The vendor who sold it to us was not aware, and I will not return it since it has been customized to my liking. That said, I have met all of the conditions that ATT requires , and obtained the passcode to unlock the phone. However, I was told by ATT customer service

I have transfered everything over to my new phone but I am unable to connect to the cellular data/AT&T network on my new device. I don't know where a QR code was provided (I don't believe it was provided) and I've tried resetting and switching out / switching back SIM card. Do I need to get in t

Out of State IP - Frederick, Maryland - For a Reston, VA Phone. Is this normal?

I will be traveling internationally for several years starting in 2021. I plan to keep my phone number by continuing to pay for AT&T using an eSIM card on my iPhone XS, and then buying local SIM cards in whatever country I am in. Currently I have AT&T Prepaid as a physical nano SIM, but I want to kn

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

I was switching my sim into a friends device to see if his device was looked, and now returning my sim to my device, it says "No service". What do I have to do to recover my service?

Purchased prepaid card via ATT website. Port was confirmed but not completed. That was four days ago and still no service. Can't actually speak to anyone because the system does not recognize number. Current carrier is saying they have done everything needed. There only suggestion was to have ATT ca

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

I recieved my new Iphone Max Pro. All of my information was successfully transferred to the new phone only to discover that there is no sim card in the tray. They recommended that the new sim card be used in the new phone. Do they send a sim card with the phone? If so where do I look beause I've loo

Hi, @ATTCares @ATTHelp my name is Javier (Edited as per community guidelines) i live in Ecuador, in Ambato city, I bought a phone in Ecuador the model is an Iphone Xs Max Imei: (Edited as per community guidelines), I try to put a new sim in this phone but it doesnt work, i cant call to the number