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No LTD

I have lte enabled but still no lte. Shows 4g on iPhone 5s.  My wife’s iPhone 5s has the exact same settings and she has lte.

Questions

568

3

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unlock an old iPhone 2G

Hi I have an iPhone 2G (MB384LL/A) with an AT&T simlock. I would like to unlock it to use it in europe. Can anybody help to unlock my device? thx Regards Thomas

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701

12

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AT&T PREPAIDSM 16GB 12-month plan and previous number

I am interested in getting the AT&T PREPAID 16GB 12-month plan. However, I would like to keep my current number so I was wondering if there is any way to move my current number to AT&T and use the 12-month plan.

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323

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Switching sim between phones

I oringally purchased an AT&T Samsung Galaxy S8 from AT&T and then got an IPhone 8s from Best Buy which I am currently using. I want to switch between the phones. I got another galaxy. can I switch the sim in between phones as I please without a fee or charge to my account?

Questions

225

1

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If I'm in a contract but a need a new SIM card for a different phone, will ATT give me one?

The phone is unlocked and I'm not changing anything about my service. The only problem is that my iPhone 5 takes a nano-sim (thanks Apple) and my new phone takes a micro-sim. What to do?

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34.7K

4

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Not AT&T Compatible

I am looking for a plan to purchase while working in the US and was planning on AT&T, and I am looking to bring my new Samsung A53, purchased in Europe, over as a BYOD. The compatibility check for IMEI is saying im not compatible, but both tmobile and verizon are saying my device is compatible f

Questions

728

5

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From Canada travelling to Arizona. I wish to buy a prepaid 1 month plan c/w 15GB for $40 USD. Can I get an esim for this before I leave?

I am travelling from Canada to Arizona in Nov 2021.  I don't want to pay for US Roaming Data from my Canadian cell phone plan.  I have an iPhone SE Gen 2 which has the feature of adding a esim.   I would like to buy a $40 USD prepaid package to use for the the 1 month that I am

Questions

330

5

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Samsung S20+ eSIM

Does the Samsung Galaxy S20+ support AT&T's eSIM? I have a ATT Prepaid Plan now.

Questions

2.1K

4

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How to activate a BYOD phone with two IMEI's (2 sim cards)?

My phone has 2 sim slots (not e-sim), I 2 active sim cards. My AT&T prepaid & TracFone. I can receive and make calls and texts. Both cards have been active and working for a while.No issues with service. But I must activate the device so AT&T recognizes it in order to not lose my service

Questions

421

3

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Military Unlock not processing

When a servicemember deploys is it Att&t's policy to unlock the device? If so, and deployment orders are requested what should servicemembers submit? I've been in the military 10 years, 4 deployments and not once have I been issued deployment orders...they are not a thing. The only orders we rec

Questions

1.1K

4

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Need Sim card to transfer to AT&T

I currently have the acp program with a different carrier that uses AT&T towers but it doesn’t work right and I can’t access my account online. My phone is unlocked and can be used with any carrier I just need a SIM card to transfer my number over to for AT&T without having to pa

Questions

123

1

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Cancel my order I just made

Hi I’m Katarina I just purchased an sim car in a store and tried activating it I thought I was doing the right way but I realized once I placed an order online through att that I ordered a SIM card I already have one I just wanted to activate it I don’t need the SIM card and I also wanted to try and

Questions

60

1

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Foreign Esim Provider While Traveling / Wi-Fi Calling & Texting

Hi there! I'm planning on traveling to Australia/Oceania soon, and intending on getting an e-sim from a local cell provider. I'm new to this e-sims and Wi-fi calling, so have a few questions  Would I need to remove my physical sim card from my phone while using the local e-sim? If not,

Questions

4.5K

19

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eSIM and using an international SIM in a locked phone

Hello, First time posting to a forum, so thanks in advance for any info.   I have a iPhone 12 pro that has 8 more installments (AT&T) until fully paid and able to be unlocked.  It has a physical SIM card.  My question is if I convert my physical SIM to an eSIM, would I be

Questions

2.1K

6

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Prepaid sim not working

I purchased the $300 annual prepaid with SIM online.  I received the sim card, but when trying to call out on my phone it tells me that I need to purchase a plan. The instructions that came with SIM stating it should work after a few minutes.   Is this how it works?  I just don'

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36

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Move SIM from locked ATT iPhone 12 to unlocked iPhone 14?

Can I simply take the SIM card from my locked ATT iPhone 12 and put it in the unlocked iPhone 14 without dealing with customer support? Can I then go overseas and replace that SIM with an international SIM since I am now using an unlocked iPhone?

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21

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Problem unlocking surface duo 1 from at&t network

I requested an unlock code a while back, I gt it today and followed the steps to unluck my device. but after I enter the code and hit onluck it says it was unsuccessfull. I've made sure to enter the code correctly and still nothing. What else can I do to unlock my device?

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49

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I got Airtel ESIM in my iPhone XR mobile but I don get signal in USA

I got to know AT&T network will provide signal for Airtel customers can you help me to troubleshoot the Issue

Questions

238

1

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How to get my daughter a UK phone number on her iPhone 12 since she is relocating there

My daughter will be relocating to London for the next year. How do I get a London Phone number on her iPhone 12?

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21

2

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AT&T International Day Pass on 1st eSIM, plus a separate Local-Country Service on 2nd eSIM

I need clarification on Charges when using an AT&T International Day Pass on my iPhone 14's 1st eSIM, plus a separate Local-Country Service on its 2nd eSIM.I'll have the AT&T Int'l Day Pass on my 1st eSIM line when I travel to Italy this coming month. I plan to use the 2nd eSIM line to get a

Questions

26

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