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Activation Lock

I am stuck in activation lock. It is my IPhone, I bought it through ATT as an upgrade. I have been hung up on well over 10 times, and no one seems to be able to help me find the paperwork I need. It’s my account, I pay the bill, I bought the phone, but apple needs proof of purchase. How would i go a

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207

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At&t policies and procedures with a privacy line question

I would like to inquire about the policies and procedures of AT&T concerning the usage of third-party SIM cards. Is it possible for customers to conveniently purchase any compatible SIM card from a retail store for use with your services? If so, are there any specific limitations or restrictions

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31

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att email stolen

Its been a while since I had forgotten about it till now but a few years ago my att email was stolen and im trying to log into it now but of course the password is changed. So i tried to recover it but it now whenever i go through the recovery process and im prompted to email another account or answ

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14

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Phone Stolen Over 1 week Ago - Cannot Cancel or Suspend Service

My phone was stolen over 1 week ago when I was in downtown reno. I have been attempting to get ahold of someone at ATT this entire time, but it is difficult as my schedule does not line up with the hours ATT is open. I was in Downtown Reno having a night at Gold Dust West Casino, when a homeless pe

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97

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Closed

"Troubleshooting Connectivity Issues with bgw320: Invalid Password Error on Bose 500 and Blink Outdoor Gen 3 Cameras"

I recently acquired the bgw320, and I'm encountering connectivity issues with certain devices. Despite confirming the correct credentials, devices such as Bose 500 and Blink outdoor Gen 3 cameras can see the Wi-Fi but are unable to connect. The error message indicates an "invalid password," even tho

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77

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ATT Blocking Customer Service Application from Both Ends

My company has had a mobile app for our paid clients to utilize to access our services for the last 5 years. While our website and main domain itself seem to still be generally unaffected, ATT is blocking us from calling our endpoints for users to login to our mobile app, specifically on iOs devices

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68

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Voicemail/Call Forwarding Scam?

A random "missed" call with area code 708 (not my area code) showed up in my calls queue. It is named "Voicemail" and has the voicemail icon next to it. I called and it is a voicemail system asking me for my password. I forgot my password but input one and it said it was incorrect/try again. Never s

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82

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Spam Risk calls spoof the voicemail indicator icon

Running latest 17.2.1 software on iphone and getting calls indicating there is a voicemail, trying to get me to accidentally answer the Spam Risk phone call. There is never a voicemail left on my phone when this happens. This is happening often; voicemail is often displayed where caller id is, DURI

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88

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How Do I Increase Security on My Own AT&T Fiber Home Network?

Probably a newbee question... I have AT&T Fiber for the home. I have four laptops and several other devices (e.g. cell phones, home security/automation) connected via WiFi and ethernet. How can I secure my own data within my own network, effectively protecting certain devices from other devices

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187

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Alternative 2 factor authentication

I set up and pay for my son’s AT&T cell phone account. I live in Panama so I dropped my own plan since it is not cost effective given I am rarely in the U.S. So the gist of the issue is that I do not have access to the phone to be able to receive a verification code. Thus I cannot get into my a

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43

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Best Practice For Preventing Mail Fraud

Hackers have all of my personal information (including past phone numbers and addresses). Several people are already using my email address with just one letter capitalized or having all of their spam going to my box.  It is taking hours to try and undo the mess with my social security account

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27

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The AT&T Internet Security Suite is only available to AT&T High Speed Internet and DSL customers at this time.

I am logged in with the @att.net user ID but still getting this Eligibility notice: The AT&T Internet Security Suite is only available to AT&T High Speed Internet and DSL customers at this time. - I've been att high speed internet customer for almost 2 yrs not and haven't had any luck

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357

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i need a way to get in contact with higher ranking AT&T management to fix my account and to stop the thievery.

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

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190

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Closed

WHEN CAN I AM GOING TO BE ISSUED FOR U

GREETINGS ON FEBRUARY 23rd & 24th of 2024 . In my household I work from home for APPLEONE the employment agency & so on a daily basis my outgoing calls , texts & uploads & downloads are quite extensive. My 11 year daughter & 17 year old were put into permanent homeschooling 

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94

2

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Closed

More than 2 dns servers causing DNS leaks when running a vpn client.

I have notices some strange DNS issues on my ATNT router. I am attempting to run a VPN to an amazon cloud instance, and keep getting DNS leaks whenever the vpn client is running from my machine. It seems like the ATNT router has some sort of dns caching issue, or it's cache has been poisoned. A few

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485

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iPhone is under hack attack.

I have my iPhone under a hacker’s control since mid July,2023. I think he’s getting ready to swap SIM cards,I keep on running across the things that he is getting ready to buy soon, also definitely identity, theft. I filed a report with the FTC, but to no avail.It appears that he somehow erased my r

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415

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Forgot my password and security questions to my email

Hello, I got prompted to sign in to my email after about 5 years of being signed in and I can't remember neither my password nor security questions. I was just wondering if anybody knew a work around for this situation.

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18

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Device Attacked Blocked

Last night my Smart Home Manager along with ActiveArmor detected and stopped 142 “Device Attack Blocked” Denial of Service attacks one after another in succession while on my iPhone 14 Pro Max. The attacks started at 9:44pm and ended at 9:58pm. Clearly someone or some group was sending me a message.

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243

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Why Can't ATT Be More Accessible?

Recently I was locked out of my e-mail for 24 hours because ATT, despite its claims of attention to accessibility, apparently doesn't recognize that about a third of older and disabled Americans don't have cell phones and can't receive text messages. Their site now insists that I register a cell pho

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35

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Boxes of fiber cables - Need to be picked up

There were some contractors that stayed with me and they left and never came back. They left like 15 boxes of cable and things in my garage.  Can someone come get it?  Lansing, KS area.

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