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Phone upgrades

do I have any phone upgrades available or coming up

Questions

 • Phone & Device Upgrades

20

2

0

Update

After my phone completes its update I get message stating that I need to update my phone it has been doing this for 3 days I want it to stop

Questions

 • Samsung

29

1

0

Picture text

I'm unable to receive picture text messages

Questions

 • Samsung

16

1

0

Dispute again unmatch device, condition on trade-in

AT&T mess up my account, bill, credit, and solutions whenever I try to deal with hardware. I have 4 devices I upgraded over last december and this january. I spoke to handful of reps to resolve this issues with going through different departments in different days and many hours. I reco

Questions

 • Wireless Account

15

1

0

Cannot send SMS messages

I'm able to receive SMS messages but cannot send them on my Samsung S7 edge. However I'm able to both send and receive MMS messages no problem. I just cannot send simple texts...

Questions

 • Android

33

1

0

Newgistics has phone but has not been returned

Back in July I returned a phone for a warranty claim, had dead pixels on a Galaxy Fold, a new phone was sent out with a return label and etc. Shipped my phone back via USPS, 420569019202390100705206386599, it shows the item was tendered to return agent, from what I was told by calling USPS was that

Questions

 • Wireless Account

15

1

Wireless network connection

Unable to make wireless network connection on Tv after New router was installed

Questions

 • AT&T Internet Equipment

58

1

0

Closed

Att been with u all over 3 years

I've recently lost every thing due to covid I'm struggling to just live I have a son who lost every thing to so we just live by the grace of God if u all can help us 🙏

Questions

 • More AT&T PREPAID Discussions

12

0

0

Data usage

Every month since December I have been using a crazy amount of data this past month I have used 101gb all by myself that is crazy what is going on I also downloaded an app that told me my microphone and camera are constantly  being used but it's not me turning them on could someone  pleas

Questions

 • Wireless Account

17

1

0

How do I view Mobile Data

I'm trying to view my mobile device I'm going to the AT&T app and I see the text and calls but I'm trying to get the Mobile Data

Questions

 • Android

17

1

0

Messages

When I send a text message on my galaxy s7 it says sent on my phone but the person I'm sending it to never receives it! How would I fix this problem?

Questions

 • More AT&T PREPAID Discussions

20

1

0

Notifications

My A10E doesn't notify me of mainly my text messages. I can click on my messages & I'll have several from literally hours ago, but never recieved a notification.

Questions

 • Samsung

13

1

0

Go phone prepaid phone number won’t work

When I call from my new at&t prepaid SIM card it tells me I’m not allowed to make calls, I’ve contacted multiple people at at&t and they either just put me on hold forever or tell me they don’t know what to do. My SIM card is activated and I can use mobile data to load the internet but still

Questions

 • More AT&T PREPAID Discussions

26

2

0

Advanced Messaging not working on new Galaxy S20 Ultra

I just upgraded my phone to the Galaxy S20 Ultra (from the Galaxy S9+). I no longer have the Advanced Messaging features, even though I have that setting turned on. I have tried turning it off and back on, restarting the phone, etc. Several of my contacts have Samsung, and it was previously working

Questions

 • Data & Messaging Features, Internet Tethering

30

1

0

Horrible experience

I've been with at&t since 2-1-21.in the 3 weeks I have been a customer I've recieved 2 broken s21 5g's I've been waiting 3 weeks for a replacement s20+I was offered.i spend 3+ hours on the phone to get the run around and nothing has been resolved. Worst customer experience I've had ever

Questions

 • Wireless Account

9

0

Restart Receiver

I am caught in a loop to restart receiver. It's not working

Questions

 • Watching U-verse TV

67

1

0

Secret lines on my account and do they att have to tell me

I have an account and I have 3 phones on my account what i want to know is can one of my phones that's on my account add a separate line to their phone without me knowing I found some phone numbers and called them and they all rang my husband's phone now one was a good voice and the other when I lo

Questions

 • Data & Messaging Features, Internet Tethering

26

2

0

Put active sim into a different phone

I want to put my active sim into another phone. Then the phone said invalid IMEI, now sim status says disconnected.

Questions

 • Phones, Tablets & Devices

18

0

0

Apn data setringa

What apn do I need to enter in order to us my at&t sim card in my Samsung galaxy s4

Questions

 • Android

26

2

0

Samsung Galaxy S8 PLus

Hello my name is Selena I have had serivce with you guys before and I had a samsung galaxy s8 plus I have it and I would like to use it because my iphone had recently broke and I now live In las vegas and they told me I have to call or email because I had called a couple years ago saying that I lost

Questions

 • Samsung

13

1

0

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