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AT&T Property Damage Claim

AT&T installed new fiber service in my neighborhood, and during the process significantly damaged the main sanitary sewer line to my home as well as my lawn irrigation water lines resulting in house-wide backed up plumbing and back alley flooding.  I have attempted filing a property damage claim thr

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Does World Connect feature work the same way when account holder is in France calling/receiving calls FROM the U.S.??

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

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84

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Trouble shoot home internet problems

Where do I request/ set up an in home appointment with one of your service guys?

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80

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No Signle or wifi connection at all

I have been dealing with this since April of 2023. I have no network connection thus the wifi calling dose not work. The phone speraticly Connect to the network randomly as I drive around town.. I have spoken to all levels of Tech Support. They finally concluded that it was 4 towers that are down in

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24

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Alpine Area Outage?

Is anyone else experiencing an AT&T internet outage? My service is located at the west end of Alpine Heights road, but I'm currently working at my business in downtown San Diego. House guests say the internet has been non-operational for a couple of hours. Saturday January 25th at 4:00 PM

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44

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ATT U-Verse has FALSE ADVERTISING

I live in an older neighborhood in Cumming, Georgia.  I attempted to get U-Verse, but after spending almost 20 hours with techs in my home; techs on the phone; customer service reps attempting to sell me U-Verse at least 7 additional times; and living without my internet service that ATT disconnecte

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649

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New Construction Install

I moved to SC in a new community, verified that there is service for AT&T and proceeded to transfer my service. The technician came to the new address and advised that there is no signal in the box and would have to open a ticket. That was on 6/28/23. Days went by with no update. I called to req

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36

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ATT U-verse Internet is Intermittent with drops every 5-20 minutes

For the last three weeks we have had internet dropping out every 5-20 minutes (duration can be 5-10 minutes). I have made 4 calls to support and had two on-site visits from technicians. I will have to switch providers if this isn't corrected. Diagnostic message is Other background in

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45

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Smart home manager

I have tried to sign in to this from day one and haven’t ever been able too…

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51

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Credit Request for Service outage

My DSL service was down from 20 March till 5 April due to a network issue. Where can I request a credit on my bill?

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23

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Apple Watch

I have an Apple Watch SE gps+cellular it was purchased through att as a gift for be they paid an activation fee and now $10 a month does this mean I have cellular through att even without connecting to a iPhone if so how do I set it up it’s not letting me click set up cellular button

Questions

59

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AT&T phone line available but not DSL service?

Im leasing out a warehouse space in a awkward industrial area in Glendale, CA.  Not a single ISP can supply "low cost" hardwired internet to my area.  My only options AFAIK are those really expensive T1 lines (1.5mbps), dish or 4g wireless.  Our 3 neighbors are either paying $600 for a T1 line just

Questions

2.6K

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PHONE LOCKED

I’m having issues trying to switch my Carrier from AT&T to Docomo Pacific as I’m visiting Guam. Docomo Pacific, the local carrier here, noted they would do a test run on their ESim, and instead, full on installed in. When this happened, my phone was locked by AT&T and there is now nothing Do

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35

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Is there a mass ATT wireless outage?

Unable to make or receive calls.  724 area code.  reviewed trouble shooting--none are the issue.  able to make and receive text and get on internet.

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676

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Why no fiber in Daly City?

I am moving next month and leased a home in Daly City 94015 - one block away from SF coast side - and did not even think of checking if there was Fiber in the area - assuming the whole Bay Area is pretty much covered at this point!? But nope, no fiber service, and no bars at all for AT&T cell s

Questions

120

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Unable to access AT&T Business account

We are having trouble logging in to the corporate account for small business. Every time we try to login, we get an option to send a code for MFA, which is fine. But the options are only the phone numbers of employees. As an account admin, I should not be contacting the employees to give me the code

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164

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Dsl is terrible and slow

I have called at least 8 times in the past month to get this fixed.....but now there is an unexplained "outage". I already pay $60 for 6 speed...now I pay for a blinking service light. I really wish there was another provider in my area

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67

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Going on 6 days of no service

Internet and TV have been down for 6 days now. No estimate on return to service and I haven't seen any crews in my area.  Anyone have any luck getting someone local to provide an update? 

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75

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U cut off my service and it's suppose to be free unlimited and I didn't even get to use it a hole month

I've got a government phone with yall and I haven't even had it a month and you cut my service off and I need to know why u can't go with no

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39

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Problem with ZTE SPro 2 Unlock

Hi, I have received the Unlock code from ATT for ZTE SPro 2. But i don't get the message mentioned in step 3. The device recognises the non-ATT SIM but no pop-up message to proceed with unlock. Attached is the image of the screen i get once i power it on. Please help. Using a Non-AT&

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150

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