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17 hour and no internet service

Hi. Att & t is the worst ISP service I've ever  used. I commenced service  with you on 6/14/2022 by 6pm EST and the next 48 hours, service is gone! I work from home and I've not had service/network  connection since 4:30 pm EST,  yesterday 6/16/2022 till presently.

Questions

 • AT&T Fiber Account

32

1

0

Not registered on network issue

Hi...i recenlty moved to Hilo, Hawaii, USA and i bought a prepaid SIM from nearby walmart. i activated it mysely following instructions and took 30 $ prepaid plan. I'm using Samsung Galaxy A33 5g phone. the issue is whenevr i'm trying to make a call it says not registered on network. i went to nearb

Questions

 • Network Coverage

56

3

0

Closed

Round and Round and Round. This is going to get legal

Thank you Spoom2,   I called the number provided. Sedgwick apparently does not create claim numbers for damage. Their automated message machine tells me to call  800-288-2020.I called that number 3 times. The 3rd time I did eventually get a hold of a human (Blair).She was is billing or som

Questions

 • AT&T Phone Installation

49

1

0

ATT Fiber In Oceanside

Oceanside, California has terrible internet, I mean, we can't even play video games without horrible lag and packet loss, as Cox is our provider. My whole neighborhood and im sure tons more of oceanside loves to play video games, but it makes it impossible unless we had att fiber! and thats why im h

Questions

 • AT&T Fiber Ordering

35

0

0

No Service in areas of Houston

My wife and i both work within 1 mile of each other. Her, I and all of our coworkers who use AT&T do not have service in this area of Houston. We tried calling AT&T and the only help they could provide was to buy a new phone (we both have iPhone X), and this will not solve the problem because the is

Questions

 • Network Coverage

163

1

0

0

Sevice is unavailble but all my neighbors have it. HELP!!!!

We just moved in to a brand new house. We searched our address on uverse.com to see if it was available to us and unfortunately it wasn't.  I started asking my new neighbors who they use for phone/internet/tv service and everyone said Uverse.  So I went back to uverse.com and sure enough

Questions

 • U-verse TV Account

3K

10

0

0

How do I get a technician to show up?

My apartment recently got fiber internet upgrade and I signed up for it mid-November, I got a confirmation email with the 3 hour window for them to show up and they never showed up. Since then I have rescheduled 4 times and a technician still have not showed up, what the (Edited per community guide

Questions

 • AT&T Fiber Installation

139

1

0

How is it that at&t "covers 99% of America"

But it doesnt cover Ada, Oklahoma. at&t or Verizon they both have crappy service here but I prefer at&t and Verizon over any other company the sad thing is we have an at&t in town you need more towers

Questions

 • Network Coverage

7.5K

21

0

iPhone 12 no AT&T network issue

No service network. I recently change my plan to AT&T with new iPhone 12 two(2) weeks ago. I have lost my network connection. I tried restarting my phone 3 times already, airplane mode on and off, but still this is not working. Please help me resolve this issue soon since I am out of contact.

Questions

 • Network Coverage

122

1

0

Non-returned device fee

I recently had an issue with customer service and AT&T that still has me considering switching carriers. The only reason I'm posting about this is in hopes that no one has experienced it and were wrongly charged a fee for something. In April of this year, I upgraded my iPhone to a newer device

Questions

 • Wireless Account

42

3

Why can’t I use any apps On my Prepaid plan such as: App Store, iTunes, Snapchat, Instagram, etc.?

I have the $65 Prepaid plan with Autopay (which reduces to $45 a month). I had paid my bill on time and ever since then, my phone does not connect to any of these apps. It has been like this for a about 3 days after I’ve paid as if my phone has no service. But, I can receive and make phone calls and

Questions

 • Account & Usage

454

1

0

0

WORST COMPANY EVER!! I WAS LIED TO AND MISLED!

Suffice to say my time with AT&T has been roughly about 10 years. This past year, I got a new phone. I went into the store. I was lied to by the employee. I was actually charged double per month for my new phone. No one could fix it and they severly limit what their customer service reps, thier mana

Questions

 • Wireless Account

59

1

0

How to report & get a no service issue fixed?

Since Sept. '16, the area where I work in downtown Boston suddenly had terrible coverage (the roughly ¼ mile area near my office would be good only for the Edge network – no 3G or 4G, so no data for me).  I reported the issue several times over the next 4 months through the Mark the Spot app.  The o

Questions

 • Network Coverage

1.5K

2

0

Sedgwick not responding to my claim

I have filed a claim with Sedgwick because AT & T cut my power line. I have a claim number.  I have responded with all documents in the correct time frame.  AT& T representative Tim Patterson and Sedgwick representative Catherine Mwamba both stated that AT &T is responsible an

Questions

 • AT&T Fiber Installation

306

8

0

Phone used to work inside my office, now it doesn't

All of a sudden, this week while inside my office, I don't have any service. I have 2 bars and still cannot get any texts, email or phone service.  I have looked at all my settings and everything looks good. I brought my wife's phone to work today and hers doesn't work either...is there anythi

Questions

 • Apple

414

2

0

My Broadband Service stopped working this morning. I have done all of the troubleshooting that was recommended by AT&T with no success

I have a 2Wire 3800HGV-B that has a green light lit next to POWER, and WIRELESS. I have a red light lit next to BROADBAND and NO light next to SERVICE.

Questions

 • AT&T Internet Equipment

69

2

0

AT&T Fixed Wireless Internet Rarely Works

I have had the AT&T Fixed Wireless at my house for a few months now. When it works, it's awesome. For the past 3 days or so it hasn't worked. I had the issue a few weeks ago, a field tech came out, said nothing was wrong, and it magically started working again.    All the lights are green, even the

Questions

 • AT&T Internet Equipment

230

1

0

Service on Long Island/NY

Why is the service on Long Island so terrible? It's getting worse, every day, yet you look at the coverage map on the ATT site and it shows full coverage, lol I just don't understand why some of my colleagues who have Verizon, T-Mobile and everyone else has service every day and ATT's is getting

Questions

 • Other Phones & Devices

108

1

0

I am not able to send text messages, AND text messages from others rejects as "Server Reponse Error" on THEIR phone.

ISSUE: I receive an error message when sending text messages ("Message not sent"). When SOME people text me they also receive "Server Response Error," on their phone; however, SOME people do not get a rejection and I do receive their text message. I can receive text messages from SOME AT&T a

Questions

 • Data & Messaging Features, Internet Tethering

227

0

0

Option to select network mode not available

I have an LG Phoenix 4, unlocked, and am using SpeedTalk for my carrier. SpeedTalk tells me that to resolve an issue with cell service intermittently failing until I restart, I need to switch my network mode from LTE to 3G/4G.  However, no network mode option is available under the Mobile Netw

Questions

 • Android

176

7

0

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