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Active Armor VPN

VPN is not changing IP address when connected.

Questions

 • Data & Messaging Features, Internet Tethering

1.1K

3

0

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Poor quality internet

I had ATT internet installed at my home. The service technician left and the internet was not working. I called ATT and told them the internet was not working. Another technician came out and told me the service was very slow and that there is nothing they can do. They suggested I cancel my service

Questions

 • AT&T Internet Installation

406

15

Accepted Solution

Official Solution

International Day Pass- Internet Not Working

Hello, I have been paying for the international day pass services for a while now. Unfortunately it only allows me to text but no internet. It was explained to me that I would be able to use my unlimited plan while here. I cannot use google, maps, or even send/receive photos. Please help me!

Questions

 • Data & Messaging Features, Internet Tethering

383

1

0

Accepted Solution

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Eero Wifi Router 6 with ATT Fiber Router?

Hello, the new Eero wifi routers are on sale and I wanted to buy one but I only wanted to use it as sort of a stable extender with my ATT Fiber router. But I'm confused on a few things, does the Eero routers work with the att routers and can I pair it as an extender so that I'm able to extend my wif

Questions

 • AT&T Fiber Equipment

2.7K

1

0

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Very slow upload speed

I have a Motorola NVG510 with Internet 12 plan. Download speed is fine, but upload speed is very slow. One example is video confrencing. It sometimes doesnt work, or it's extremely low quality when sending video.I restarted my modem, reconnected wires to make sure connection is good to the wall. Tur

Questions

 • AT&T Internet Equipment

371

0

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Official Solution

What type of cord is this?

It’s come that time to setup a new office and it just happens that it’s all the way across from where the router is. I want to move the router a little closer but the data cable it has from the little box that was installed on the wall isn’t long enough. On the cable it reads cat 5e utp 26AWG 2 pair

Questions

 • AT&T Internet Equipment

90

0

0

Accepted Solution

Official Solution

Closed

Early Termination Fees

So about three months ago I moved in with two roommates and we all said we were gonna be there for a few years. So, being we were all in school, I called up ATT and got us the internet in my name. I bundled it with TV because why not, they wanted tv and so did I. Then about two weeks ago, they both

Questions

 • AT&T Internet Security

3.3K

2

0

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Pace 5031 gateway will not connect with Airties 4920...so frustrating

Greetings all- Having connectivity issues during the pandemic, which is a huge issue trying to work remotely. AT&T sent me an Airties 4920 extender to try and stem the problem, but I cannot get it to work- have tried for hours.  Any idea how to proceed?  Others having this issue al

Questions

 • AT&T Internet Equipment

46

1

0

Accepted Solution

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How do I return my old router?

We recently had our router replaced because the Ethernet went out. The tech said we do need to return it but he was not allowed to take it. He said they did not want a stockpile of equipmnet coming from peoples homes right now. He mentioned that AT&T has a contract with UPS and all we need to do is

Questions

 • AT&T Internet Equipment

109

1

0

Accepted Solution

Official Solution

Upgrading from Internet50 to 1000

Does an upgrade from an existing Internet50 to the new Internt1000 involve any inside work like a new modem installed? We are hesitant whether it makes sense at this point to have workers inside our house. Also, any experience how long internet is down during such an upgrade?

Questions

 • AT&T Fiber Ordering

323

3

0

Accepted Solution

Official Solution

What is the status of ATT Fiber in Flagler Beach, FL 32136?

Curious about an update. This page says it's available in the area, but apparently not very much of the area. I'm close to the center of the town of Flagler Beach, but the availability checker online doesn't show the fiber service as an option for me - it only shows the terrible DSL option.

Questions

 • AT&T Fiber Ordering

117

1

0

Accepted Solution

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Problems with connection

Is there service down in Petal, MS

Questions

 • AT&T Fiber Account

74

3

0

Accepted Solution

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Steps and directions needed to install cobra security dvr

Could u please send me step by step directions for installing a cobra security DVR. Thank you

Questions

 • Community lounge

38

1

0

Accepted Solution

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Intermittent / No Surf

What to do when you are not able to browse online?

Questions

 • AT&T Internet Security

12K

2

0

0

Accepted Solution

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Default Password stopped working for some devices

Uverse Internet only- starting last night, some devices can no longer connect to wifi.  Shut down all devices and rebooted router. Kindle, Windows10 Lenovo Laptop, and Vizio smart tv won’t connect with default password- try again error (same password works to connect iMac & iPhone & andriod phone).

Questions

 • AT&T Internet Equipment

1.2K

1

0

0

Accepted Solution

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Help with home internet payment

I started nursing school in June well I reported it to unemployment and haven't received a payment in 4 weeks now. Not sure how I'm gonna pay alot of things, but can I get any help paying my bill? I need it because I'm looking for work. Thanks

Questions

 • AT&T Internet Account

44

1

0

Accepted Solution

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Internet at Low Cost

I m wanting to apply for internet service I have low income. I get snap.

Questions

 • AT&T Internet Security

574

1

0

0

Accepted Solution

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Outage in Shreveport going more than 24 hours

Internet went out early morning 9/23. Initial fix was supposed to be 4-5 hours then 24 hours. It has now been over 30 hours and no fix or update. The last time my internet went out it took a full week because some technician didn't connect the cables correctly. I just need transparency and a clear e

Questions

 • AT&T Internet Features

47

1

0

Accepted Solution

Official Solution

mobile hotspot data cap

is mobile hotspot data still being capped?

Questions

 • Data & Messaging Features, Internet Tethering

1.8K

1

Accepted Solution

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I need to apply for internet services

I need to apply for internet services

Questions

 • AT&T Internet Installation

83

1

0

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