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I have had a Samsung Note 4 for a few months. Within the last few days it has began displaying a "slide to unlock" screen when I awaken the phone. I do not know what caused the phone to begin this behavior. I find the "slide to unlock" screen to be a nuisance. How can I disable it? Thanks.
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Android
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Hey all, Like the new ATT/Yahoo Mail look! But want to add my own background pic. How can I do so? Thanks all and hope all is well!shawn
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AT&T Internet Security
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I've been grandfathering an unlimited plan and I was wondering would I be able to keep my unlimited plan if I were to upgrade to a phone other than the iPhone? Since I haven't had any issues in the past with upgrading I'm hoping I'll still be able to hold onto it.Thanks.
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Data & Messaging Features, Internet Tethering
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Can you change print size and position of closed captioning?
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Watching U-verse TV
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@ATTHelp Can you please let the customers in this forum know what the appropriate course of action is when a customer sends a phone in to the Trade-In Department and the phones are either not received or are devalued for a reason that is refuted by documented evidence from the customer (e.g. crac
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Phone & Device Upgrades
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My family loves facetime. They keep telling me it is free because it's over wi-fy. Howevere, I believe that may be untrue. Is there a way of telling what the data is being used for? Thanks for your time... who every you are!
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Wireless Billing
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My mom is 91 and will not be using Voicemail on her new AT&T Cingular Flip IV phone. We have assigned speed dial #1 to a personal phone number and would like to change the name from "Voicemail". Is this possible? It was easy to edit on speed dials #2 - #9, but I don't see a way to d
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Other Phones & Devices
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I’m trying to get AT&T’s Mobile Security/Call Protect add-on off my phone, but it says it can’t be removed. I would prefer to simply get both apps from the Apple App store and pay for Plus on the Mobile Security, which will automatically enable Plus on Call Protect as well.AT&T trying to t
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Account Features
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i want to upgrade my iPhone 6 to iPhone 7 and give the 6 to my son for his first phone. My phone is eligible for upgrade in about 6 months. Am I correct in assuming I can continue paying on my iPhone 6 and begin paying on the 7 at the monthly costs I see on the shopping section of the website?And th
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Wireless Account
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I have a mobil hotspot with the $25.00 monthly plan. I also have the 500 mb data package. I am wanting to know how do u put money into your account that can then be used to cover the cost of monthly charges.
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More AT&T PREPAID Discussions
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Does u verse have a sleep timer of auto shut off
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U-verse TV Equipment
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Is there any way I can check to see if I'm eligible for the next plan without going to an AT&T store? [Subject edited for better exposure]
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Account Features
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Can I trade my phone that's on the Next plan with another person?If so how does the process work? Do I still pay the amount of my current phone?I want to trade my galaxy s6 for a Note 4 or LGG4 I miss the SD cards and battery's.
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Phone & Device Upgrades
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How to I change my wifi password so people will have to ask me for and I want to make it private
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AT&T Internet Account
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Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi
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Account & Usage
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Hello all, I bought the unlocked AT&T version of Galaxy S4 (SGH-I337). Currently, I'm using a different carrier (Go Smart; T-mobile network) with this phone. Everything is ok, but I cannot update my phone into Android 5.0, Lollipop. I follwed the instructions from here http://www.att.com/esupport/so
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Android
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hi, i recently bought a phone online and when i went to set it up it said sim not supported talk to your carrier, i live in a different region and i bought the phone online and saw it was working perfectly bla bla and i got it and when i reset it right now this issue occurred and now i have a brand
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Other Phones & Devices
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I have two old ATT mobile phones that I would like to recycle. One is a Motorola, the second is an LG G2. Neither seems to work, although I tried charging them.
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Other Phones & Devices
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We purchased a third-party cellular signal booster to support a medical alert device for my father. After setting up the booster to confirm it will generate a boosted signal strong enough for the device, I went to register the device (per FCC regulations) with AT&T. The only instructions I coul
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Other Phones & Devices
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Hello We are currently developing an IoT Device, which sends its data through the cellular network into a cloud. It's a battery driven device and therefore needs to be low power. Our idea to save power, is to turn on the cellular communication and register it to the network every time we need it.
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Data & Messaging Features, Internet Tethering