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"Can't connect to this network"

We got a new wifi, 300mbps fiber. It's been about 3 weeks. And this VERY ANNOYING thing is happening. THIS IS MY WIFI, AND I CAN'T USE IT I already tried restarting the router. It still happens, frequently. If few minutes pass, then I can connect back to it.

Questions

 • AT&T Fiber Installation

58

0

0

Contact Info for Webmaster

I need to report an error when trying to sign up for wireless service. Where do I email it to?   https://clcontent.att.com/dynamic/iamLRR/LrrControllerhttps%3A%2F%2Fwww.att.com%2Fbuy%2Fphones%2Fapple-iphone-xr-128gb-white.html%3Fintent%3DNEW

Questions

 • AT&T Internet Account

80

1

0

Outlook 2007 Error Message

I get the following message in Test Account Settings and can't send email:Send test e-mail message: Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) for additi

Questions

 • AT&T Internet Security

325

1

0

I was promised a $200 reward card for starting service. I then entered the code on the reward site, and it states "reward disqualified".

Dear Wendy Swan,Congratulations! Your recent purchase of AT&T servicequalifies you for a AT&T Visa® Reward Card*.It’s easy and quick to claim your reward online.Just follow these steps: I did so, and the reward has been "disqualified" FOR NO REASON. I will PROMPTLY disconnect service as

Questions

 • AT&T Fiber Account

274

0

0

Will Be Disconnecting Service Soon If No Resolution

I have been an AT&T Uverse/Directv, Gigabit fiber internet and home phone customer for quite a number of years. A great customer that has never been late on a bill with services totaling over $200/month. I was also one of Sprint's most loyal customers (24 years to be exact) until Sprint only offered

Questions

 • Wireless Account

173

2

0

Email 1/2 gone

Left an email in drafts folder to finish next day. When I retrieved it, it was only 1/2 there.  Got message that read:  'Email cannot be saved to this folder', and in the lower right corner of my screen the word 'saving' seemed to be busy.  Other wierd things have been happening as w

Questions

 • AT&T Mail Features

63

1

0

iPhone IMEI Error

So I recently purchased a used iPhone 8 Plus but I am unable to use my SIM in it because it is apparently locked. I tried unlocking through AT&T's device unlocking page but I get a message that says the IMEI doesn't match an AT&T device while I'm 100% sure that it is. I am unsure of what to do now.

Questions

 • Apple

52

1

0

Unlock Device Portal down for weeks

Im using the non-AT&T customer option and i get this error: "We're sorry, but we're having technical difficulties with our network at the moment. Please try again later." I have been getting this for 10 days. When will this be remedied and why is it happening. Im able to enter my IMEI and my Make an

Questions

 • Apple

775

10

0

0

WiFi calling

Motorola 5G. WiFi calling was working fine..... All of soddenwont connect...says try again later. I have changed everything I know and still nothing....same message...try again later... idk what to do...I really need this setting 

Questions

 • Android

19

1

0

At&t customer service error cost me my credit score

Hello - I don't know what to do and I am very stressed :( I bought a new phone through AT&T last march (pay in full) and was told I need to buy a new phone number to buy the phone (instead of transferring my old phone number). I found out later that this store was a third-party store and they co

Questions

 • Wireless Billing

49

2

0

Router periodically turning off every 2 hours

I just got AT&T fiber installed two days ago and have been experiencing some inconsistent router connection issues ever since I attempted an IP Passthrough from my Arris BGW210-700 to my Nighthawk R7000P router. Everything works well until the 2 hour mark comes up and the router would disconnect and

Questions

 • AT&T Fiber Equipment

205

2

0

AT&T Installation Refusal

I do not live in a rural area, and this house was serviced by AT&T prior to me purchasing this home a few weeks ago but AT&T now refuses to send someone to install any form of internet service, (fixed wireless, DSL, cable,etc) My wife is a teacher and forced to work from home for quarantine she has

Questions

 • AT&T Internet Installation

103

1

0

Can't use data

My sim card status reads "unavailable" due to no provisioning website. How do I fix this problem?

Questions

 • Android

29

1

0

Pc

hola, compré un iphone en Chile y en AT&T me aparece bloqueado por extravío :( existe alguna forma de solucionar ese problema!!!!!!!! me dijeron que era de un único dueñoo :'(

Questions

 • Apple

31

1

0

Terrible customer service!!!

I placed an order online when there was better offer compared to what it is now. They delayed the online order till they made sure I don't get the offer. After that they made the same order over phone. When I call some say they will match the offer, some say they won't. No clue what is going to happ

Questions

 • Wireless Account

51

0

0

My Att email is coming up as undeliverable

I recently found out that my email had be compromised and after speaking to customer service I was able to get my password reset and get logged back into my account, but I am not able to receive any emails. I have been able to send emails from this account, but anytime I try to reply or send an ema

Questions

 • AT&T Internet Security

129

6

0

Closed

Issue playing League on LAN server

Refer to question on this post: https://forums.att.com/conversations/att-fiber-equipment/league-of-legends-blocked-ports/5fbef0ceb6f95626499ba8d6Same issue!!! What is going on!!? It started as everyone else on that post about 4-5 days ago. Same thing can't connect to LAN , league technicians can't

Questions

 • AT&T Fiber Equipment

88

1

0

Cannot access my SBCGlobal email account.

I am locked out of my sbcglobal.net account. I have tried to reset my password, tried my challenge questions and have called every number, but a week later, I still cannot access my account.  I am wondering if it has been hacked.  I know what my password and my challenge questions are

Questions

 • AT&T Mail Login & Security

72

1

0

Constant Authentication Error on AT&T Thanks/myAT&T App

Every time I try to take advantage of AT&T's current benefits and contests, I get the authentication error, "Uh oh. An error has occurred. Please check back later. Authentication error. CustomerProfile-1000 - No accounts found." I have current services, my login information is correct, I have tr

Questions

 • Account Features

38

1

0

AT&T Account Automatically Reactivated and I was billed without knowing.

On August 2017 I paid my bill in full and requested to terminate my service due to the fact that AT&T did not have an affordable unlimited data plan at the time. I was recently considering switching back until I received a notice that an outstanding balance was sent to collections. I was confused be

Questions

 • AT&T Internet Account

256

1

0

0

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