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U-verse TV Everywhere Authentication Error

I have AT&T U-verse U300 and every TV Everywhere app and/or website I try to login to tells me that I am not authorized or that I need to contact my service provider. Any help would be much appreciated!

Questions

 • U-verse TV Account

201

3

0

What does the following diagnostic error message mean?

What does the following diagnostic error message mean? Diagnostic Error: "WAN DHCP timeout 2 /var/log/net.log 2021-09-21T14:47:08 1 day, 8:08:19." AT&T Gateway Model BGW320-505 The above error was generated by Google Nest Wifi Support.  I am getting extremely slow speeds from the

Questions

 • AT&T Fiber Equipment

45

6

0

CRL82212 Restricted Code message on outgoing calls

My landline gets incoming calls, but when I try to make outgoing calls I get the error message "You have entered a restricted code" and then a busy signal. And yes, I tried unplugging the phone and rebooting the modem, and even had my provider (Spectrum) reset the system from their support page. Acc

Questions

 • AT&T Phone Features

1.6K

1

0

Closed

NFL Sunday Ticket TV

Hi, I made some posts that went private with regards to getting help on NFL Sunday Ticket TV for students, but I noticed the private thread has been taken down (I receive the 404 message) when I still haven't been able to be helped yet--the last where we left it was that (for some reason) my acco

Questions

 • Streaming WatchTV

57

3

0

My phone number is being used by another person

I have been getting text messages on my phone that are not targeted for me.I searched the internet for my phone number and found that another person has the same phone number as me.The search said that New Cingular Wireless Pcs LLC was the carrier.How do I stop this?

Questions

 • Wireless Account

922

1

0

AT&T e-mail requiring a new password continuous loop

I am having a login problem that is causing a looping issue. I have seen this same issue posted in this forum and I have added my comments to this other thread, however the AT&T help specialist has not responded to any of my comments in that thread (only the original member that started the thr

Questions

 • Apple

2.6K

17

Can't download pdf / jpg attachments

On Chrome or IE, I cannot download pdf and jpg attachments. I receive an error message everytime I try.  The current workaround is to forward the email to gmail and download there or switch to the basic version of Yahoo email. Thanks, Jon

Questions

 • AT&T Internet Email & Security

733

2

0

0

Who do I call for a real resolution to my case.

I have found no way for me to get to someone who may be able to help me. I bought a phone in June and returned it. AT&T reps can see that it was returned with the shipping label AT&T provided but then it never got to them. They also checked and know the phone has never been turned on. I have

Questions

 • Wireless Billing

117

7

0

Mailbis has been locked

Hello, I am currently locked out of my mailbox. I have tried restarting the phone but get the same error message, "Mailbox has been locked (after too many bad login tries). I have tried resetting my password as well but still, no success. How do I get logged into my voicemail box? Thanks! H

Questions

 • AT&T Internet Email & Security

4

1

0

Using Mozilla Thunderbird with ATT E-mail

I have two different e-mail addresses running with a Thunderbird client. Both have worked fine for literally years. Both continued to work even after ATT updated to requiring OAuth compatibility. About eleven days ago one of the two addresses quit working and now only returns a failed connection "Se

Questions

 • AT&T Internet Email & Security

991

6

0

Fixed Wireless Internet spotty, awful during day and fine at night.

The best way for me to explain is, i play a lot of video games, and normally experience 60 ping with no packet loss.. no lagging at all. About a week ago during the day, specifically between 10am-10pm, the wifi is HORRIBLE. Im talking 200-300 ping with 20%-30% packet loss, but when its past 10pm im

Questions

 • AT&T Internet Equipment

49

3

Why are you guys not carrying the Samsung Galaxy Tab S7+?

Here we go again, we had the exact same problem with the Samsung Galaxy Tab S6, AT&T did not carry the Samsung Galaxy Tab S6 on their network, so once again, I skipped a generation of tablets. You guys are offering one model of tablet, nobody wants. I want to give you guys $1,000 for the Ta

Questions

 • Device Features

439

3

"We are sorry, your transaction has been denied. Please check [...]"

I am using AT&T PREPAID, $45 Monthly Plan. I want to "Make A Payment" and also to activate AutoPay. I tried on several different days using different browsers. I can specify my checking account and last four digits of my SS#, and then I get: We are sorry, your transaction has been denied. Please che

Questions

 • More AT&T PREPAID Discussions

2K

4

0

0

Unable to create account after activation

I bought the $300/yr, 8GB/month plan online. Got the sim next day. Activated it online. says it's activated, click next to create account and get pin. I click next and throws an error. "The information provided is not valid. Please try again." Have tried at least three different help line numbers.

Questions

 • Account & Usage

37

1

0

ONT Alarm is flashing red.

ONT Alarm is flashing red, I have tried restarting the ONT and restating the box but still going red I even looked outside to see if any cable from the fiber line was broken but no problem that I can see with the fiber cable.It was just working this morning. :| I can't check the outside box bc of a

Questions

 • AT&T Fiber Installation

29

1

want rid of dsl but you refuse to offer us anything?

you are wanting us to get rid of dsl but yall refuse to get us high speed internet

Questions

 • AT&T Internet Plans

28

1

0

How do I get a technician to show up?

My apartment recently got fiber internet upgrade and I signed up for it mid-November, I got a confirmation email with the 3 hour window for them to show up and they never showed up. Since then I have rescheduled 4 times and a technician still have not showed up, what the (Edited per community guide

Questions

 • AT&T Fiber Installation

26

1

0

Cellular Service / Server down

My cellular service has not worked properly, if at all since 12/08/2021. I have restarted my phone, reset the network settings, turned cellular service off/on. I spoke with my local AT&T store on 12/11/2021 and they told me to reset my network settings at least 10 times - and that this was a res

Questions

 • Network Coverage

38

5

0

Worst customer experience ever with AT&T!!!

Experiencing the worst (non)-response from any company I have ever done business with.  After being offered a "promo" tablet, a new in-authorized line of service was added.  When I tried to cancel I was then offered a lower rate to not cancel with the understanding I could cancel at any time.  But n

Questions

 • Wireless Billing

436

6

0

I can't validate my account to change payment method

My credit card is almost expires and I wanted to add another one in my account. I went to Profile & Settings - Payment Options and got a message I have to validate my account by entering a saved payment device. I enter my credit card number and get a message: "An error occurred while processing

Questions

 • Account & Usage

202

1

0

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