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Where is my status or refund for missing airpods?

I ordered a pair of airpods and they were sent back to the sender because of UPS not being able to find my house. It has been almost a week and i am still waiting on a refund. It is very hard to get a hold of customer service because they tell me it's not their departments. please help. i am also no

Questions

 • Apple

76

1

0

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IMAP Mail for @ATT.NET

What are the IMAP settings for ATT.NET mail ???

Questions

 • AT&T Internet Security

1.8K

1

0

0

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Can I import my excel file into At&T mail contacts?

Have an Excel listing contacts and their email. Can I use this to import into At&T mail contacts?

Questions

 • AT&T Internet Security

1.5K

1

0

0

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I don't want to change my password every week

I have to change my At&T password several times a month. I get a message that my password is not recognized, or that I have tried logging in with it too many times.

Questions

 • AT&T Mail Login & Security

61

1

0

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where is my refund?

i was told to call back because i canceled my order and "the money should be back in about an hour, maybe 2" it's been 10 now. so who do i call for the immediate refund the sales rep told me i could talk to?

Questions

 • Wireless Billing

488

6

0

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How do I stop prepaid?

Hi,I want to stop the prepaid, and I want to hold the payment.When I left U.S., all of the AT&T stores closed because of COVID 19.I will go back to U.S. at August, so I want to hold the payment during the August. I knew how to hold the payment online or by using an application. However, I forgot my

Questions

 • More AT&T PREPAID Discussions

75

2

0

Accepted Solution

Official Solution

I am outside US due to the Covid and can't update my Samsung Galaxy S9

Hey AT&T,                 I've got an AT&T Samsung Galaxy S9 G960U and I am stuck at android 9 for some reason I really need android 10 update my phone status is Official I am not trying to risk my phone for Odin because it may void my warranty I am

Questions

 • Samsung

64

2

0

Accepted Solution

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Need to verify server settings on my email IMAP or POP3

When I initially set up Microsoft 365' s Outlook 2016 email client, I set my primary computer's mail as POP3, not realizing at the time the issues with IMAP vs POP3 on my laptop, also running MS 365/Outlook. After a lengthy session with MS, I need to see if the mail server on my account thinks its I

Questions

 • AT&T Internet Security

394

3

0

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Official Solution

Cancelling TV from a TV+Internet Bundle, Email says to return DVR AND Wireless Access Point?

Hello, I recently cancelled my TV from a TV + Internet bundle, and kept the internet. I expected to send back the dvr unit, but the email says "gather the following devices", and lists the arris dvr, but the next line says "please return any of the following" and lists the wireless access point.

Questions

 • U-verse TV Equipment

473

5

0

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Plan switch

Ebb program plan switch I enrolled in the 40 dollar a month plan and meant to do the 65 can I switch them now and not lose my ebb benefit 

Questions

 • Plans & Features

58

2

0

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Spoof / Legit email?

One of my users just received this email. Wanted to check if it is legit.     From: AT&T Yahoo Mail© <[email scrubbed]> Sent: Tuesday, June 16, 2020 8:56 AMSubject: ✅ Mailbox Closure Imminent !!       Prior to AT&T Agreement       "Starting on June 20, 2020, AT&T customers that are yet to upda

Questions

 • AT&T Internet Security

659

1

0

Accepted Solution

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CARE CODE: 205.2 [LU003]

I am trying to login to an email address and cannot. The error code is CARE CODE: 205.2 [LU003].  Can I speak to anyone on the phone regarding this matter?

Questions

 • AT&T Mail Login & Security

31

1

0

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Official Solution

Scam or fraud online

I've got this person that keeps wanting me to purchase steam cards every week and scratch off back and send photo of it to them. Also í keep getting requests for verification codes on all kinds of sights one of which is plenty of fish.

Questions

 • AT&T Internet Security

163

1

0

Accepted Solution

Official Solution

Microcell replacement email

I received an email stating that 3G was ending and I could get a replacement microcell. Is this a spam email or real?

Questions

 • AT&T Cell Booster

83

4

0

Accepted Solution

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Bill payment and account restoration?

So my internet account is suspended right now cause forgot to pay it and eventually they shut it off/suspended the acct. When i pay my bill (plus the late fee charge) how long will it take for my wifi to start working again?

Questions

 • AT&T Internet Account

194

1

0

Accepted Solution

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Smart sync baby monitor

So apparently AT&T is not helping with their smart sync baby monitor... My question is is there a way to sync the actual camera to another app Or an app that would support this camera? Does anyone know?

Questions

 • Other Phones & Devices

170

1

0

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Official Solution

Closed

Secure Mail Key stopped working. What's next? Make a new one?

Several weeks ago, we received a notice that we needed to link some accounts within AT&T. Since then, our password for our primary email address (same as the account, we think) stopped working. I created a secure mail key and eventually got our email to start working again with that key. However

Questions

 • AT&T Internet Security

769

6

0

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Official Solution

Cannot Combine all AT&T accounts to one ID

From AT&T “Go to my account”, I selected - “Combine all your AT&T accounts to one ID” I was able to link one of my email subaccounts without any problem. When I try to link a second email subaccount, I keep getting the following message (for over 3 weeks now): "Sorry, but we can't combine [email

Questions

 • AT&T Internet Security

208

1

0

Accepted Solution

Official Solution

Phone bill arrangements

Hi, I'm looking to see if there is a way to change my phone bill date or post pone payment due to job issues because of the coronavirus. Is there a way to delay payment without my service being turned off?

Questions

 • Wireless Billing

797

6

0

Accepted Solution

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How do I edit the email From section?

I have an SBCGlobal/Yahoo email account and cannot edit the email FROM section.When I view my account it does not show my full name but when I send an email the recepient see my full name. I see no option in the settings (via cog wheel).I am using (IE) webmail.I would like to edit the email "From" s

Questions

 • AT&T Internet Security

1.3K

7

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