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Charged for "free" VOD Movie

For those who got the e-mail for a free VOD movie, were you charged the full price on your bill? I got charged $5.94 for a $6.00 movie.  It also says (credit applied to bill).  It's as if the person who programmed the credits only credited each account $0.06 instead of $6.00.  How inept. I am callin

Questions

 • U-verse TV Account

4.4K

6

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3800HGV AirPort Extreme IP address problem in BRIDGEMODE loose internet connection on iMac

I have Uverse/2-wire3800hgv working flawlessly for years.  I got a new iMac  and  AirPort Extreme that I put into bridge mode so the 3800hgv passes out the IP addresses. I use this 2-wire for my Windows computers wireless (works great for years!) and the AirPort for my iPad and iMac wireles....works

Questions

 • AT&T Internet Equipment

3.9K

10

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0

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Official Solution

Do I rate web storage space?

When I signed up for AT&T DSL service, I forgot to inquire about how much storage is available to upload files?  This is something that I've taken for granted since the days of dial up.  When I asked a tech support guy what the URL was to access it (my guess would be username.home.att.net) and the F

Questions

 • AT&T Internet Account

4.3K

4

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0

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Block Data to Smart Phone, without required data plan.

I've recently been going back and forth with AT&T asking them to block data to my iPhone. It is possible, they have done it. But the 'system' automatically detects my phone and reverts it to a data plan I do not want. Their argument that I will accrue a large bill is moot, because I want the data bl

Questions

 • Wireless Billing

21.8K

23

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no link in email

I just received an email asking me to accept billing responsibility from my company. The email contains no link to accept.Can anybody help me with this other than calling or going by a retail store to complete the transfer process, so I wont be charged the transfer fees??

Questions

 • Wireless Billing

3.5K

1

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Recording a show not out until summer or fall?

I just switched to uverse. With comcast, as an example, i had "Master Chef" recording. Each time a new season started, i didnt have to worry about it, they would record automaticaly.I want to setup the series on Uverse as well.Is there a way to record the show that is not on the air now, but will be

Questions

 • U-verse TV Equipment

539

1

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0

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Wireless Receiver hook up?

I have 6 TV's hooked up via cable or ethernet cable to my RG.  Everything works great.  I also have voice and internet to the RG.  I'm installing a new Sony XBR TV in my formal living area so I ordered a wireless receiver.  I haven't even opened the box yet.  I was talking to my IT girl and she said

Questions

 • U-verse TV Equipment

4.5K

3

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HTC Inspire-printing texts, saving VM, etc.

I need a way to get over 5,000 text messages printed, and I need the easiest way to do this.  I don't have time to email individually to my email and print.  My SMS back-up is not saving everything properly.  Any easy way to do this?  Also, is there an easy way to save my voicemails for longer than

Questions

 • Data & Messaging Features, Internet Tethering

3.1K

2

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0

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ATT Prepaid stop for 4 months

I am moving out of US for 4 months and so wont be using my ATT prepaid. What do i need to do so that i dont have to pay for those 4 months and will resume once I come back in August.

Questions

 • Account & Usage

31

1

0

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Trade in Phone stuck in Dallas Texas Distribution Center

Sent my trade in phone after receiving my new phone January 11, 2021.  Since then the tracking status is still the same: January 15, 2021, 11:00 pmArrived at USPS Regional Destination FacilityDALLAS TX NETWORK DISTRIBUTION CENTER  I'm worried that ATT might not credit me and will bi

Questions

 • Phone & Device Upgrades

148

1

0

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How can I add my own router and firewall?

I'd like to add my own router and firewall. What steps will I need to take? I understand I can't remove my current AT&T router.

Questions

 • AT&T Fiber Equipment

273

6

0

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Closed

Helpful Links - Internet

The following are helpful links for Internet setup/configuration and/or troubleshooting...   How do I set up DSL service on my new computer?   Installing your AT&T High Speed Internet service (Must specify AT&T equipment make/model)   Installing your AT&T High Speed Internet service with a non-AT&T

Questions

 • AT&T Internet Security

8.7K

1

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0

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WNDR3400 for computers and RG for TV?

Regular issues with the wifi on the RG have led me to find a solution that removes its wifi from my home. I am wondering if there is a setup that will allow the RG to handle the TV connections, and the WNDR3400 I have to handle all the computer connections and wifi?  I have 1 tv on coax, and another

Questions

 • AT&T Internet Equipment

1.8K

4

0

0

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Export 2 wire settings?

Good morning, I’ve searched the forum and don’t see an answer that addresses my question I have the Uverse 2-wire router and I’m having the same issue it looks like many others here have with dropped signal and continual short outages. I’ve talked to AT&T several time and they want me to do a factor

Questions

 • AT&T Internet Equipment

2.3K

3

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0

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Last transaction cost .... stop it ?

I seem to remember setting up my last GoPhone to tell me how much each call cost and my balance.I just got a new phone and do not want to know this info yet I cannot find a setting to stop it. It is annoying to have to hit the OK button before attempting to make another call or send another text. Am

Questions

 • More AT&T PREPAID Discussions

4.1K

4

0

0

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Official Solution

Closed

Broadband Usage Frequently Asked Questions - Helpful Link

Are you questioning your broadband usage?  Wondering what a "gigabyte is" and/or what is included in your 150/250 gigabytes (GB)?   Click Broadband Usage FAQs to get those answers and many more!

Questions

 • AT&T Internet Account

4.3K

2

0

0

Accepted Solution

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My charges don't make sense

Yesterday I made two calls on my phone and it appears that I overpaid.  My first call lasted 2 mins and 55 seconds according to the message at the end of my call and I was charged 40cents.  I am on a ten cents a minute plan so that is 10cents extra.  My second call I was charged 80cents for a call t

Questions

 • More AT&T PREPAID Discussions

2.4K

12

0

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Profile Upgrade 25Mbps to 35Mbps

First of all, I'd like to personally thank SomeJoe for the easy-to-use U-verse Realtime. The issue that I'm having is minor, however I'd appreciate the ability to have 3/4 HD streams not limit the bandwidth of the 12Mbps internet. Tonight I'm using 3HD streams and it dips my internet from it's stand

Questions

 • AT&T Internet Equipment

4.2K

9

0

0

Accepted Solution

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Setup Slingbox Port Forwarding on NVG599

I was forced to get a NVG599 router after using 2wire 946 before.  Since  then my slingbox will not work.  Att wants to charge me $15 extra a month in order to open a port so I can use it.  I don't think it is right since before changing modems everthing worked fine.  I also didn't have to rent a mo

Questions

 • AT&T Internet Features

3.6K

6

0

0

Accepted Solution

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Wireless Receiver

How much is the new u-verse wireless receiver and does it really work well?  Thanks

Questions

 • U-verse TV Equipment

73.1K

47

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