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BEWARE Overcharges for International Plans $$$

This is a fact not a question but I can not find any other way to notify someone at AT&T who "cares".  If you buy a 30 day International Passport 1GB | $60.00 one-time charge and if you have previously bought a International Day Pass, you will be charged $10 per day on the International Day Pass eve

Questions

 • Wireless Billing

1.3K

12

0

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Service Restore Time After Payment

How long does it take to get my service restored after I pay online?

Questions

 • Wireless Account

11.8K

3

0

0

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Deleting My Old Credit Card Off My PrePaid Account

I logged in and wanted to change my payment method. When I added my new debit card and it bec

Questions

 • Account & Usage

184

2

0

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Why am I paying $60 for fiber 300 when online is $35?

My plan on my account shows as Fiber 300, I received an ad in the mailbox that shows 3 different options of fiber plans. Fiber 300 for $35, fiber 500 for $45, and fiber 1 gig for $60. I went to check what plan I have and it shows I do have the fiber 300 but I have been paying $60.32 for over 2 years

Questions

 • AT&T Fiber Account

241

2

0

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How will AT&T accept payment if I switch carriers after account is closed for past-dues?

About 2 months ago, I finally paid off my phone and looked forward to a smaller monthly bill. My bill, however, has not changed significantly, if at all. While paying off my cell, I would pay 80-100 monthly and 25 of that went towards my cell, the rest was service. I was making lots of money at the

Questions

 • Wireless Billing

1.6K

4

0

0

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Overcharged after changing plan

I changed my plan from $45 to $30 monthly plan, but when it renews it still charges me $45 on my card, but on the profile page, it says i'm in $30 monthly plan? And I also have account balance, but why it still charges me on card?

Questions

 • More AT&T PREPAID Discussions

26

1

0

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Don’t understand your Text Messaging Billing, Plans & Rates?

Text Messaging(MMS) Billing, Plans & Rates Our lives are can be complicated and we all need clarity at times. We are here to help keep things simple when you have questions with text message billing.   Messaging billing, plans & rates Your plan may include messaging. If not, you c

Questions

 • Wireless Billing

4.9K

1

0

0

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Trade in offer and pay off early

Hi, there is a $800 trade in offer for iphone now, I'm wondering if I pay off the installment plan early will I continue to receive the trade in bill credit every month?

Questions

 • Wireless Billing

1.8K

4

0

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Can I freeze my account for nearly one year while I'm traveling outside the United States?

I am currently in China. I will come back to the United States in the Next August, 2022. I want to freeze my AT&T account. Do I need to pay for the monthly fees still? If I need to pay for it, how much do I need to pay for it? Does anyone can help me freeze my account? I do not know how to freez

Questions

 • Wireless Account

191

5

0

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Prepaid reactivation period after not paying

I have a prepaid phone number for which I get charged by each call/message. If I am not enrolled in autopay and I forget to do a payment I know that my number will not be active. My question is, how long long can I go without paying so that I don't loose my phone number? Or does it remain my number

Questions

 • Plans & Features

90

1

0

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How do I get my credit refunded to me?

I paid for a full month, but cancelled my service part-way through the month. My account shows a credit, but I don't know how to get that money refunded to me.  

Questions

 • Wireless Billing

83

4

0

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Tv keeps freezing

I am having a problem with my uverse my tv keeps freezing and I have tried everything

Questions

 • Watching U-verse TV

390

2

0

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Person who doesn’t live here uses our address

I do not have any at+t services but someone used our address for their account and we keep getting their statements. How can I contact customer service without having an at+t account

Questions

 • Wireless Account

54

1

0

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Things to Know when Combining your Bill

  Combining your bill provides you with one bill from AT&T, which can include U-verse, Wireless, and DIRECTV Manage all your service in one account. All your services are on one bill. One overall easy payment to make when your bills are combined. Only one due date

Questions

 • U-verse TV Account

22.6K

15

0

0

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Visual voicemail charges for new lines

I added two lines a couple of weeks ago. I have a total of 5 lines. I have been charged $14.67 for each new line I added for visual voice mail on top of the per line fee. There's no option to turn off the visual voicemail feature either in the ATT app or website. Note that this VVM charge o

Questions

 • Device Features

872

3

0

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iPhone 11 pro

Remove my phone from blacklist

Questions

 • Apple

172

3

0

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Is there anyway someone could help me with my billing?

My bill is due on the 23rd and back on December 30th I got diagnosed with covid-19 and I’m just now getting back to work. Is there anyway someone could help me with my billing since I can’t quite pay it right now where I haven’t been working.

Questions

 • Account & Usage

776

5

0

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Best time to end service

Does AT&T credits the partial month in case the customer discontinues service at the beggining of the period ?

Questions

 • Wireless Billing

2.2K

1

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0

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Incoming international call from Australian wireless number

Hello! If I’m in the U.S and I have an unlimited talk and text plan and I receive a call from an Australian wireless number (over WiFi) , will I get charged for the incoming call?Thanks!

Questions

 • Wireless Billing

208

1

0

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prepaid payment account

I loaded money onto my prepaid account but when i try to pay it says payment issues and when i call the number provided it says it can’t find the number now i’m stuck with my 60 on the account not being able to access it either way

Questions

 • Phones, Tablets & Devices

80

1

0

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