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Due to this pandemic I have been out of work sense March 20. Yes, I have been maintaining my account with you by borrowing from here and there. But I have came to my last resort, which is seeing do ATT&T something to help me. I have been customer for many years with you all.
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Wireless Billing
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This billing in a day or 2 will be my third bill since i upgraded my phone. I got a promo code for $1,000 that i haven't received yet.. Why is it taking so long ???
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Wireless Billing
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I have been a long time customer with AT&T for cell phone and up until recently, Wi-Fi and TV! But not anymore!!! After realizing that AT&T had been billing me and my wife for 2 year's for 2 phones that we don't have and are not operational, I contacted them and asked to be refunded for almo
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Wireless Billing
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Hi everyone, my billing cycle was 15th to 15th every month. I called the customer support on March 3rd to schedule a cancellation of my plan for March 18th. They said you should call us around March 15 where you billing cycle ends and a new billing cycle starts. I said I don’t wanna be charged for t
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Wireless Billing
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I was just wondering if an account is active with 4 lines of cell ph.service all new devices .Are all 4 unlocked ??? When on a promotional trade??
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Wireless Account
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I do not have any at+t services but someone used our address for their account and we keep getting their statements. How can I contact customer service without having an at+t account
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Wireless Account
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I am transferring my service from t mobile to att and I upgraded phones. I was told I have 30 days to activate the phones and sims, so does that mean that the billing cycle won't start until I activate the phones? I'm trying to wait until my billing cycle with TMobile is almost done
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Phone & Device Upgrades
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About the offer of $50 Monthly Plan ($40 with AutoPay) Do I have to repay the $10 discount if in a few months if I sign up now for AutoPay, but then I no longer want to use autopay and change, say to 0.25 cents a minute which I have now and tend to use when I travel for a long time?Thank
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Plans & Features
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Why would anybody want to remain an AT&T customer? You guys don't answer questions that your customers are asking. Hos about telling us how to findour account number for crying out loud?!?!?!
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AT&T Internet Account
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Hi, my husband broke my iPhone 11pro, so I went and got another iphone(12), I still owed money for the 11 and had to add another line on the account. Since that time and now, a company was able to repair the 11pro. My question is, my husband’s old phone died. I swapped the SIM cards on the 12(remov
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Other Phones & Devices
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I spoke with a customer service agent on Feb 27 and agreed on a package and price. AT&T emailed me a summary of that order and it reflected the price that we had agreed upon. I have a copy of that agreement.However, AT&T has been sending me bills which are about $60 per month higher than the agree
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U-verse TV Account
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Have been sent the links to transfer responsibility, but when told to enter new social, no where to enter it.
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Wireless Billing
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My insurance gives me $$$ for utilities and bills I can pay T-Mobile for my home internet but for ATT Prepaid no option not even on the ATT Prepaid are there support articles?
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More AT&T PREPAID Discussions
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I have been trying for three days to get help in making arrangements to pay this bill and I am getting no help except passed off from one dept to another. They all tell me I can go online or use my mobile app to make an arrangement. I cannot do that online or through my mobile app as that option has
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Wireless Billing
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Closed
I chose a $300 annual payment plan and realized it does not have a nation-wide call service. Therefore, I switched to a regular monthly payment plan. I admit it is my fault for not looking into it carefully, but I am not intended to do so. I regard the nationwide call as a default option, and the an
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Plans & Features
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We have a grandfathered in plan rate, that does not include unlimited data (because we don't need it). Would joining up for call protect change my plan & it's rate? I was told that if I ever change my plan again out of this grandfathered in rate, I will never be able to go back again.
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Device Features
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I had added 45 dollars to my account because my plan used to be 45 dollars then was put to 50 and I had noticed after it was moved to a 50 dollar plan and I would like that money put back into my bank account, please.
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Plans & Features
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I was going to discontinue my service with my current ISP (Suddenlink) for OBVIOUS reason's, so I jumped on google to find ISP's in my area and found out that AT&T did, with very reasonable rates. I called and tried to start internet service but I guess once the very nice representative started
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AT&T Internet Account
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Recvieved a phone message telling me that old iPads are being handed out to make space for new Pro 2021 iPads. Is this a scam???
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Account & Usage
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I do not have at and t service but my account was charged 50 for at and t prepaid which I have us cwllular
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Wireless Account