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Cancel my mobile service

I have move back to India and wanted to cancel my SIM service. My phone number is [EDITED per Community Guideline] and I am a part of family plan.

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104

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How to discontinue the service with at&t

I was exchange student so i used the service for a while but i moved back to my country because of corona virus so i want to quit using this service but I can’t visit there. So do i have any solution to stop using service without visit there ? Now i’m using my country’s SIM

Questions

187

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paperless billing and autopay

Will I get a discount on my monthly bill for setting up autopay and paperless billing? I set it up today through my online account.

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393

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€25 minute plan

Hi! I will be traveling outside of US for about 10 months, and I’m planning on putting $100 to keep my number active using the €25 minute plan. When I eventually switch back to a monthly prepaid plan before the 365 days expire (using $35/month as an example), would at&t deduct $35 from my $100 a

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121

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Trouble account number

I don’t know my account number for AT and T prepaid. Any one knows how to do that? Also, I can’t call with my phone because somethings not right. How could I cancel my prepaid plan please?

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48

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AT&T prepaid card paymeny from belgium

Hi, my name is Inne (Edited to remove personal information). Normally I would live in NYC for three months and I came to the AT&T in 209 W 34th St, New York, NY 1001 for a prepaid card with autopay. Because off the corona virus I needed to go home, back to Belgium. This needed to happen really quick

Questions

65

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Activation

How long can I wait to activate a phone once it comes in the mail? And do I have to pay the first months bill at the time of activation?

Questions

792

1

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Very long time unresolved billing issue

A duplicate account was created when an installer came out. I was then billed double for months when only receiving service on one. Spent many hours touring to fix this and thought it was finally resolved. Have continued my service on the other valid account. Now the erroneous account has somehow e

Questions

51

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Trying to Transfer Responsibility

Have been sent the links to transfer responsibility, but when told to enter new social, no where to enter it.

Questions

102

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Is there anyway someone could help me with my billing?

My bill is due on the 23rd and back on December 30th I got diagnosed with covid-19 and I’m just now getting back to work. Is there anyway someone could help me with my billing since I can’t quite pay it right now where I haven’t been working.

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797

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The trade-in bill credits can they be used for a prepaid account or only for an installment plan?

I'm looking at possibly trading in my galaxy s21 for a galaxy z flip3... on Samsung website it has the offer for "trade in bill credits"... can anyone tell me if the bill credit can be used for a prepaid account as well? Or is it only for an installment plan?

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67

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Dec 2017 BOGO offer

Added a line during DEc 2017 and enrolled for the BOGO offer. Got an Iphone 8. Unfortunately my friend has to leave to India and I continued to pay for the last two years. Since the contract was over I spoke with the customer care and then disconnected the third line as I was not using. AT&T was cre

Questions

89

4

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VESTA AT&T Charges on my AX and need to cancel but cant find out how

I have been charged for several years and I don't know what this service is. I want to know the Prepaid Phone number to call since my Wireless call center knows nothing about this VESTA AT&T $30.00 monthly charge

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153

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how to get a refund on a prepaid auto payment

my card was charged for one of my phone bills for a phone i can no longer use and i didnt realize the payment was set up. it was my last $60 so i really need the money back

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154

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att wireless discount for auto-payment

I signed up for automatic payments to my credit card.  I was told I would get a discount.   I don't see any discount for autopayment on my bill.  How is it supposed to show up on bill?  I'm on my fourth billing cycle.  How do I get the discount?  I was told it cou

Questions

506

8

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Replacing #’s on acct w/iphones

Hi, my husband broke my iPhone 11pro, so I went and got another iphone(12), I still owed money for the 11 and had to add another line on the account. Since that time and now, a company was able to repair the 11pro. My question is, my husband’s old phone died. I swapped the SIM cards on the 12(remov

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117

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Cancel Autopay At&t

Hi, I traveled back to Europe due to COVID-19 and wasn't able to cancel my auto pay prepaid option. Since I do not have the 4 digit PIN I've tried to call At&t and I'm not reaching anyone. I'm not getting someone on the line.Can you please assist me with that. Is there an E-Mail where I can write a

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69

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Third line for prepaid cheaper?

If I add my son's line to my prepaid account-I have two lines linked, will it be cheaper for all of us? I love that we each still have our own accounts but they're linked. Can he pay separately?  or does one person have to pay for all three of us?Thanks, heather

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57

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Double charged on switching plans

I enrolled in a prepaid $65 monthly plan as a new customer on 3/13 with a $15 auto-pay discount. I was charged $50 (pre-tax). On 4/12 (a day before plan expired), I switched to a $30 monthly plan. All I did was visit my prepaid account, selected the new plan from the list and confirmed. My bank ac

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302

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Internet service for the disabled

Is it true that a disabled person can get internet service for about $10 a month.

Questions

155

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