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I disconnected my ATT internet and they said they would email me a label to return it. That was Nov 21 and today is Dec 3, 2021

Where do I send this worthless thing back?? Why won't they send me my label to return it ?

Questions

 • AT&T Internet Equipment

64

5

0

Accepted Solution

Official Solution

International calling if no plan

I have a work phone that will not allow me to do international calling. However once in Mexico I noticed the Wi-Fi was AT&T and it allowed me to get phone calls from the US. Is there a way will allow AT&T calling? Past not get mobile hotspot to work. Is there perhaps an Att prepaid burner t

Questions

 • Apple

114

8

0

Accepted Solution

Official Solution

Network locked / Fraudulent device given

I am from India. I purchased an iPhone Xs last year for my personal use from a local vendor. The phone worked perfectly for a year and suddenly stopped working in May. The network is locked and I cannot use it besides as a dummy phone. While searching for the reason and after the visit to the Apple

Questions

 • Apple

113

4

0

Accepted Solution

Official Solution

Something fishy is going on - suddenly no Bluetooth or wifi.

suddenly my phone won't connect to my car anymore. My car didn't even show up in the available list now. As a matter of fact, nothing shows up in the available list anymore and same goes for the paired connections. Everything is gone.  Last night i had an issue with it not connecting to my hom

Questions

 • Android

157

3

0

Accepted Solution

Official Solution

Bridge Mode on a Uverse Motorola Router/Modem

I have been unsuccessful at turning my gateway into a bridge after following the instructions at this link: https://www.att.com/esupport/article.html?source=ESSZ0SSPR00T1EsEM&wtExtndSource=20190103143053_AT%26T+Internet+Equipment_Wireline_LITHIUM_2062912596#!/smb-internet/KM1188700?gsi=YjaaWyWaI re

Questions

 • AT&T Internet Equipment

266

1

0

Accepted Solution

Official Solution

Adding personal Galaxy Smart watch from different wireless provider now that I'm with AT&T

Adding personal Galaxy Smart watch from different wireless provider now that I'm with AT&T. This can be done with a Galaxy 4 smart watch correct?

Questions

 • Samsung

30

1

0

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Official Solution

Silence Individual caller at night

How do you Silence an Individual caller at night only when asleep? I need to know if they call during the day when I’m awake, but would like to silence them at night only.

Questions

 • Device Features

27

1

0

Accepted Solution

Official Solution

My connection is diconnected

My unite-b142 worked fine up until a week ago.  I have 23 days left on my plan which is supposed to be unlimited (ipad landing) is where I go to purchase my plan. I tried to follow the alert my device is showing by connecting to a network how ever when I press connect nothing happens . I got another

Questions

 • Phones, Tablets & Devices

83

2

0

Accepted Solution

Official Solution

wifi calling not supported on my plan

I still have the mobile share advantage cell phone plan from ATT. They recently discontinued my microcell and my wifi calling doesnt work. I was told it is because it is not supported on my cell phone plan. Can anyone tell me if they have heard of this issue and if it is true? Thanks.

Questions

 • Network Coverage

121

4

0

Accepted Solution

Official Solution

has anyone actually received their Veterans discount?

I was told I needed to submit a copy of my DD214 for a Veterans discount. I did this 5 months ago and was told it would take 3 months to become active on my account. I contacted AT&T 3 months after applying and was told it would be effective next month. Next month nothing so I contacted them ag

Questions

 • Wireless Billing

610

9

0

Accepted Solution

Official Solution

Iphone unlock - international Sim will not work

I brought an iphone in November 2019 as part of a pre-paid service, had the service active for 6 months and then unlocked the iphone. When I check the IMEI on ATT it says the iphone is unlocked however when I try to insert an international sim card in to the phone, I am receiving a message saying th

Questions

 • Apple

449

3

0

Accepted Solution

Official Solution

Adding sbcglobal.net mailbox to iPhone7

I followed the instructions posted to the community forum of adding in my name, email address, password, and description on the first page and I get an error message that “No password provided for my email address. Please go to Mail Account Settings and enter a password”. I am using the same passwor

Questions

 • AT&T Internet Security

91

3

0

Accepted Solution

Official Solution

Third line for prepaid cheaper?

If I add my son's line to my prepaid account-I have two lines linked, will it be cheaper for all of us? I love that we each still have our own accounts but they're linked. Can he pay separately?  or does one person have to pay for all three of us?Thanks, heather

Questions

 • Plans & Features

44

3

0

Accepted Solution

Official Solution

Switching to internet only

Can I cancel my TV subscription and keep ONLY my internet subscription? I am not currently under contract.

Questions

 • AT&T Internet Account

113

2

0

Accepted Solution

Official Solution

My phone only catches 3G

I'm using a 5G data plan from At&t, but my phone only catches 3G ever since I've used a prepaid plan. Model: Samsung Galaxy A Quantum Location: I have used At&t service in Detroit, MI, Chicago, Il, and Los Angeles, LA. In all locations, only 3G. 

Questions

 • Data & Messaging Features, Internet Tethering

311

1

0

Accepted Solution

Official Solution

Is there any value to buying a VPN for my home WiFi?

Is there any value to buying a VPN for my home WiFi?

Questions

 • AT&T Fiber Equipment

136

3

0

Accepted Solution

Official Solution

Why is wifi unavailable when I'm 2 miles from an AT&T store?

I’m wonder I check the availability of fiber WiFi and it says it wasn’t available but shouldn’t it be available if I have a at&t store 2 miles from me and why does it say at&t tv is only available but not internet.

Questions

 • AT&T Fiber Equipment

76

2

0

Accepted Solution

Official Solution

IPhone on ATT plan says no pw listed, and asks for new password att least daily

Every day that I check my email on my iPhone, i get a message that I need to enter my password for my SBC global.net account. I do that, and it works for the rest of the day, but by the next day, I get the same message… No password in my system. I reset it again, daily. For weeks. Finally it told me

Questions

 • AT&T Mail Login & Security

85

3

0

Accepted Solution

Official Solution

If a battery replacement can be mailed to us during the COVID-19

I was wondering if a battery replacement can be mailed to our home address due to the COVID-19

Questions

 • Apple

174

2

0

Accepted Solution

Official Solution

Closed

Is it possible to have a second line of Internet towards one/two devices only?

Heads up, I already have Internet but I'm not the one paying for it. I want to have a line only for me(which I will pay). So in my current house, my family and I use Internet for pretty much everything. The number of devices in total is about 10 or 14? The thing is that I would like to have

Questions

 • AT&T Internet Plans

235

4

0

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