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128kb data speed??? I'm switching to another carrier.

I'm switching to another carrier. I've been with AT&T since the Cingular days, Pre-iPhone! Funny since I switched from the unlimited plan (I was averaging about 6GB a month) now that I'm on the 9GB shared plan,  I go over EVERY SINGLE MONTH. Now my speeds are slowed to less than 128kb with a week le

Questions

 • Wireless Account

470

12

0

0

Personal hotspot not on unlimited data plan

This is problem and answer: I had 30 Gb plan. Had a lot of rollover data. Reduced to 10gb, within a week realized I needed more. Called att to go back to original plan. Was told unlimited would be $24 less than original plan. Was not told I could not use hotspot on this unlimited plan. I am a full t

Questions

 • Data & Messaging Features, Internet Tethering

3.5K

2

0

0

When will I be able to get an actual 5G Unlimited Data Plan for my "data only" devices?

I have seven lines on AT&T today, two of them are "Data Only". I want to switch from my old AT&T Unlimited Plus Multi Line (LTE) plan to the newer AT&T My Way, 5G Unlimited Elite plans. Unfortunately, If I do, I will have to cap my data usage on both of my "Data Only" devices down to

Questions

 • Other Phones & Devices

68

6

0

overcharge

I used to pay around $260 a month for a shared 20 gig data plan. in middle of the billing period of billing period October 23 - November 22 i changed plans to a unlimited plans, for the new plan I was told by the att agent (that changed the plan for me) that I would be charged $230 a month for 7 pho

Questions

 • Wireless Billing

55

1

0

Buying a prepaid plan from abroad

Hello,   we need a prepaid plan for our son who is coming to US for studies. We wanted to buy one in advance delivered straight to his school so it would wait him there when he arrives next week. However, when trying to purchase a plan online, we were asked for a 10-digit contact number which we obv

Questions

 • Account & Usage

45

3

0

Unlimited Extra (SM): No Personal hotspot on iPhone

I upgraded my plan to unlimited extra sm, which includes 15g of mobile hotspot. However, my iPhone (xs) still does not have the hotspot option, even after rebooting the phone (as instructed on the troubleshooting webpage). How am I able to set it up on my phone? Thanks for any help in advance.

Questions

 • Data & Messaging Features, Internet Tethering

50

1

0

Postcard from ATT about unlimited data usage

Received postcard that wasn't clear about unlimited data usage as a Uverse customer (Beginning on May 23, 2016, we will be increasing your U-verse Internet data allowance to an unlimited allowance with a $30 value as a result of your having a TV product bundled with your Internet service.").  It doe

Questions

 • U-verse TV Account

434

4

0

0

Best AT&T plan(s) for ONE 'unlimited' data Hotspot device and TWO low data voice phones?

Guys, I would like to use an AT&T Nighthawk Hotspot (with external MIMO antenna) for "unlimited" data and also two smartphones for voice calls and limited data use, for a total of three lines. I would hate to buy the AT&T UNLIMITED ELITE plan for all three of these lines since, as I said, only the

Questions

 • Wireless Account

4.9K

1

Customer for 19 years. Very Unhappy After Having Data Throttled.

I got a text message from AT&T today which said that I was getting close to using 5 GB of data for the month, and my unlimited plan will be throttled.   I called to ask about it, and apparently I have used 5 GB of data this month.   My monthly plan starts over on November 5.  I got the rep to look b

Questions

 • Data & Messaging Features, Internet Tethering

378

2

0

0

Unlimited Choice vs Unlimited Plus

I was just chatting with AT&T and the rep was telling me that I can downgrade to Unlimited Choice from Plus and the difference would just be the 10GB tethering. I was telling her that if I change to Choice, my speed will max out at 3mbps per the website. She then stated that it's only on 4G and I sh

Questions

 • Wireless Billing

956

4

0

0

ATT Lies - Free HBO for Unlimited Plus Customers a deceptive Lie?

I hope someone finds this post before considering ATT or upgrading to Unlimited Plus Multi-Line plan. ATT wont honor the Free HBO for Unlimited Plus customers. I signed up for Unlimited Plus Wireless about a year and a half ago with 5 lines. I was supposed to get HBO for free and followed the steps

Questions

 • Wireless Account

1.1K

16

0

0

People's experience with unlimited internet plan and the ZTE MF279

I just got a ZTE MF279 internet device and signed up for the monthly 100GB data plan. I am very happy with the service it is providing me and it is so much better then the 3Mbps DSL I have been suffering with for over a decade now. I read about the rural internet plans that offer 250GBs and 500GBs,

Questions

 • Other Phones & Devices

330

0

0

0

ifwa-40 and unlimited data plan it connects but says no internet

i purchased the ifwa from someone then bought a plan on ebay, i inserted the sim, in see the device when serching for wifi connection. it connects with no internet....help

Questions

 • Data & Messaging Features, Internet Tethering

95

2

0

Closed

Redmi Note 7 cannot find/activate the PureTalkUSA SIM card that cannot find/connect to a network. Zero calling, zero texting. HELP PLEASE!

I recently purchased the unlocked Global version of the Redmi Note 7 by Xiaomi and matched it to the AT&T-supported MVNO PuretalkUSA (Prepaid Plan: unlimited text/calling +3GB Data)Practically the second day after set-up the Messaging App wasn't syncing with the Xiaomi Cloud leaving me unable to sen

Questions

 • Phones, Tablets & Devices

317

1

0

ATT remote sim card lock??

I attempted to lock my sim card to help with "sim_jacking", when I reset my phone to factory defaults I got locked out of my network. Now is asking for A puk code. I wrote everything down so I wouldn't forget. On 2-22-2019 I purchased A phone from walgreens, 37160, went to walmart to activate via di

Questions

 • Wireless Account

193

3

0

Change Plan to Unlimited Data

How do I change my current plan to one that offers unlimited data without buying a new phone?

Questions

 • Data & Messaging Features, Internet Tethering

42

1

0

how to stop the service of the cellphone SIM card&payment problem

Hi, I'm a South Korean who study in United State. I bought a cellphone SIM card from at&t with AT&T UNLIMITED STARTERSM plan($35 per line/mo) to use while I study in United State, but due to Corona-19, I came back to Korea, and I want to stop the plan until I return to United State. So, I tried to l

Questions

 • Online Account Access

47

1

0

With AT&T Unlimited Plus Can't Access HBO Benefit

I recently canceled my Uverse TV, but still have AT&T Unlimited Plus wireless. When I follow these instructions - clicking "I don't have TV with AT&T", - then "Let’s verify your number",- I get "Oh no! Looks like your plan isn’t eligible for the HBO benefit.&quo

Questions

 • Account Features

119

1

0

pdanet

need to download this app on android and att is blocking it on play store. anyone now how to download it anyway?  need to bypass the limited hotspot on my UNLIMITED phone plan 

Questions

 • Data & Messaging Features, Internet Tethering

63

1

0

wow, help or a scolding...??? hmmm.......

first time in this forum- took less than 5 seconds before wanting to turn right back around and exit, but i just want to say this first... i thought this was supposed to be a supportive community or something... after reading 3 posts of people having difficulties, i would rather take my chances with

Questions

 • More AT&T PREPAID Discussions

29

1

0

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