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DirecTV Now + HBO no longer work with my AT&T Unlimited Plan

I've been having an issue for months now trying to log in to my DirecTV Now/HBO account that I set up with my AT&T Unlimited Choice plan in 2016 or 2017. It seems like I lost access somehow at some point? My current plan says I should still have DirecTV Now and HBO so why did I suddenly lose acc

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352

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How do I continue using AT&T services after leaving the U.S.?

Hi all, I am currently on the monthly-paid AT&T Unlimited Plan, but for some reason I left the U.S. this year, and I am not planning to get back in the next one or two years. I am currently in China, though I am not going to use the cellular data, I still need to receive the text messages som

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94

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Does texting Canada from US have additional charges?

I live in the US, and have a friend I started texting that lives in Canada. I have an unlimited texting plan, and I have unlimited data. Does texting her have additional fees?

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583

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'AT&T Roam North America' for Mexico and Canada (maybe) is coming May 20th, 2016

So the new feature is "AT&T Roam North America" (linked to AT&T News), it's for unlimited calls & texts and the data uses your data bucket.  15GB Mobile Share Value Plans and up gets this for Mexico. Unlimited Plan gets Mexico AND Canada. Business Plans only gets Mexico (see below for which plans). 

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2.6K

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Why doesn't AT&T honor truly unlimited data contracts?

Hey folks, new to the forums, LONG time customer (15 years if you consider the previous ownership), and owner of (at one point) four different lines (now down to two). Apologies in advance that this is going to require some reading. Skip to the bottom for the TL;DR version, unless you are an actual

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4.4K

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Ref new AT&T Plans (port in from TMobile)

Coming from Tmobile carrier unlocked galaxy S9 to AT&T $65 unlimited plan ($45 with auto pay). Lots of questions but want to be fully informed and feel many people can benefit from these answers! Please note these questions are specific to working with an unlocked tmobile device.-Will the following

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521

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Can't Verify Subscription

Another "Can't Verify Your Subscription thread. I have Unlimited Elite Plan on 4 phones. I received a text message from ATT today letting me know that my plan has HBO Max available and all I need to do was follow the signup option for HBOMax.  I logged in to the ATT site with my username and

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119

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HBO Access

Can i get access to HBO with my Business wireless plan - We have 10 plus lines with AT&T

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62

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Unlimited data plan overage: HSPA+ turned off, only LTE worked

Recently I received a text that I was at 75% of my 5GB "limit" (although I have an grandfathered unlimited data plan) and after I hit the "limit", the 4G HSPA+ on my phone would no longer work, and I had to turn on LTE. Normally I have LTE turned off because I find it drains my battery, but I could

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AT&T upgraded Nationwide 450 minutes to Unlimited talk for free?

Did anyone else get a text from AT&T upgrading their 450 min nationwide talk plan to unlimited for free???  Not sure why they're doing this, but I'm surprised in a good way.

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1K

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$20 off Unlimited Plans promo not working on multi-line group?

I have a Multi-Line account set up currently with 3 members. 2 are on a $50 prepaid plan and the 3rd is on the $65 unlimited prepaid plan.Currently, there's a "$20 off Unlimited Plans with AutoPay" promo (ending Jan 9, 2020). Based on the multi-line tool (https://www.att.com/att/prepaid-multiline-di

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223

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ACP & Lifeline

Hello, I was excited to find out that AT&T offered a specific program through the ACP program, including the Lifeline program. I've had a rude awakening over the last 5 days. I had scheduled a broadband internet installation for this past Tuesday and was relatively surprised how easy it was.

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139

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SIM Card Replaced, Agent Removed my $45/mo Unlimited Data Plan

As title says, was having issues with VoLTE calling, went into the store and received a new SIM for my unlocked S10 (G973U1). Activated over the phone with an agent and my grandfathered data plan have been removed from my line. Who do I need to speak with to get my old or a comparable plan reinstate

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165

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HBO MAX For Life - and new phone plans

Hi There, I have been receiving emails about my phone plan going up by 6 bucks and coercing me to change plans to one of the newer unlimited ones ( I already have unlimited but I also have HBO for life). The new plans do not offer HBO for life - so why would I want to change my old unlimited choic

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309

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Why did my access to HBO Max stop out of nowhere?

I've always had unlimited service with access to HBO Max free until a couple months ago. It just suddenly stopped?

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If you don't have a smartphone, why pay more?

I recently upgraded my service to the AT&T unlimited elite plan to have 5G access. One of my phones on this family plan is a flip phone, not a smart phone. Why does that phone "basic phone" still cost as much per month as my smart phones. I thought it was only supposed to be a $20 monthly charge?

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246

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Att unlimited extra

I just ordered the iPhone XR for $5a month and am trying to upgrade my current 4gb plan to the att unlimited extra as advertised on the website for $75. However when I try to change my plan I only get the unlimited starter and the unlimited elite offered to me. the unlimited starter shows a discr

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209

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Is AT&T planning on adding the mobile hotspot feature/tethering to phones on Unlimited Plan soon?

Does anyone know if AT&T is planning on adding the mobile hotspot/tethering feature to devices on the Unlimited Plan anytime soon?

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616

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(Solved) "It looks like your AT&T subscription does not include HBO Max" after getting text saying I have it.

So over the weekend, I got a text from AT&T that says the following..."AT&T FREE MSG: Great news! Your AT&T unlimited plan gives you access to HBO Max(TM) at no additional charge. To start streaming: Download the app here: att.com/download4iphone1. Open the app and click Already Subscribed? Sign in.

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One customers request

As a very longtime ATT cell, internet and sometime TV service customer, I have seen the ATT plans , products and offers change routinely through the years....from the GREATNESS of the '$99 refurbished' phone offer, which was the chance to buy any number of cellphone makers phone that was typically 1

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