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Returning to US after being out for more than 60 days - How to get back my old number?

I am a student in the US.  My parents moved to Ireland.  I left the US for a two week break in mid-March to be with my parents.  While I was in Ireland, my college changed the rest of the semester to online and COVID cancelled all my US plans for the summer.   I am now heading back to the US for the

Questions

 • Account & Usage

14

1

0

Incorrect Charge for $25 Promo Plan

Hello,I purchased the $25 promo plan which I was supposed to pay $300 in advance for the next 12 months. My phone was not able to be activated successfully at first so I contacted at&t prepaid agent who processed the $300 for me and said there won't be more charges until the end of the 12-m

Questions

 • More AT&T PREPAID Discussions

42

1

0

Claim

I need to file a claim of an over-payment on a previous bill and I need the link or where to find the link.

Questions

 • Wireless Billing

20

1

0

WHY MY FIRST BILL SO (Edited per community guidelines) HIGH????!

I NEED HELP!!! Why is my first bill so (Edited per community guidelines) high? I BROUGHT MY OWN (Edited per community guidelines) PHONE AND YALL CHARGING ME almost $120?? For ONE (Edited per community guidelines) line??? Where is Jacob? Cause nahhh

Questions

 • Wireless Billing

43

3

0

Watch TV not working after switching from AT&T TV plan

I was charged earlier this month for the new plan however have been unable to use the app. Please help, I am about to cancel the service.Thanks,Michael

Questions

 • Streaming WatchTV

20

1

0

A hurtful situation

Hello, my name is Derek and I am writing in regards for my mother and sister who have both been dealing with chaos and trying to get our account resolved for over 2 weeks going on 3 now. We have been loyal customer since before AT&T bought Alltel. We are trying to upgrade our phone as well as port 2

Questions

 • Account Features

48

1

0

What Next

What happens after April 2020 with the At&t Access internet? Will we be shut off, and have to find a different service?

Questions

 • AT&T Internet Account

23

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0

TEXT to email stopped working

Text to email stopped working - one way. I can receive them and I can also reply but no one actually gets my reply. My phone states my reply has been sent but no one ever receives my response. This is a problem with At&t. It was working a few days ago and then all of a sudden none of my clients

Questions

 • Other Phones & Devices

5

0

0

email

appears this email is on a "blacklist" - I have been receiving emails from EstateSales.net website weekly & all of sudden it stopped last month [email scrubbed] they have not been able to correct and suggested they may be on a blackmail list for some reason - can you please remove it

Questions

 • AT&T Internet Account

12

1

0

Trouble with iphone

Hello. I'm from Kazakhstan. I bought an iPhone a year ago. IMEI [REMOVED] iPhone was locked. Can you please unlock the iPhone.

Questions

 • More AT&T PREPAID Discussions

16

1

0

Receiving and sending messages from outside

With my 50$ plan, can I receive messages sent to from the US when I am in another country (China)? Do I need to buy a AT&T passport for this service?

Questions

 • Data & Messaging Features, Internet Tethering

13

1

0

Internet Speeds

hello, Currrently my internet download speed is 15.32 mbps. Im needing it to be at least 50. How could I resolve this?

Questions

 • AT&T Internet Features

15

0

0

Please help me reset my password from overseas (I can't receive the texts)

I can't log in to my ATT online so I hit "forgot password," and the link said it sent me a text with a temporary password. The problem is that I am not receiving any texts because I'm in Italy. Can someone help me?

Questions

 • AT&T Internet Account

6

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0

AT&T THANKS APP and WEBSITE

I continuously try to log into the ATT App using my ATT username and the correct password. I receive an error message every time. Any solutions? ALSO, I'd like to comment on the complete lack of knowledge by many of your phone room employees that were contacted during the 1 hour and 45 minutes-ish p

Questions

 • Account Features

7

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Terrible Customer Service - Wireless and Internet

I hate seeing unfounded bad reviews or complaints, but after multiple days of being on hold for 5+ hours (not joking) and having calls dropped, this is my only option to get some sort of response from AT&T. My wife and I initiated internet installation at our home on 2/28. New wires had to be run to

Questions

 • AT&T Fiber Installation

28

1

0

Why No $200 Reward card as promised?

We had a salesman come to our house and talk us into switching our wireless service to AT&T. We were told we would get a $200 Visa Rewards card if we switched, but instead, received an email to claim only a $50 card - not the $200 as promised.

Questions

 • Wireless Billing

15

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Video calling

I have been able to video call anyone buy starting yesterday I cannot

Questions

 • Device Features

10

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0

My Iphone 8plus won't back up at home - it times out, but my husbands Iphone 8 will.

My Iphone 8plus won't back up at home - it times out, but my husbands Iphone 8 will. I have called AT&T and had them come out and check our service and he said everything was running as it should. But that did not solve the problem of my iphone not backing up even though we tried it several times wh

Questions

 • AT&T Internet Equipment

9

1

0

Loading

Tv Said it was reloading for the last hour but the universe logo keep popping in and out

Questions

 • U-verse TV Equipment

15

1

0

Help

So my phone was working fine and now it wont work no matter what I do can u help me

Questions

 • Data & Messaging Features, Internet Tethering

8

1

0

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