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I keep getting harassing calls I'm getting spam hang ups
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Phone & Device Upgrades
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I currently have Internet Basic 3. NVG599 Gateway. Looking to upgrade speed. I understand a tech visit is required to switch to one of the fiber plans (Internet 18 & higher). What I would like to know is if it is possible to upgrade to any of the intermediate tiers without a tech visit. Internet Bas
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AT&T Internet Plans
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After having DSL dropped and AT&T Fiber installed in my home, the technician didn't replace my AT&T gateway (an outdated Arris NVG589.). Last week I ordered two Air 4921 wi-fi extenders, and was surprised to find out they don't work with my old gateway. How do I get my Arris NVG589 exchan
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AT&T Fiber Equipment
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I am going to be a new AT&T wireless customer and am porting my existing phone number to my new iPhone 13 Pro I ordered from AT&T also. AT&T asked for all of my T-Mobile info to do the port when I was preordering the phone. I'm worried that at the time they ship the new phone they are go
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Apple
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I just upgraded my phone and paid the $71 sales tax fee. But, under their exchange policy I will be exchanging it for a different phone within my 14 day period (I want the bigger one). IPhone 13 Pro to iPhone 13 Pro Max. From what I understand I should only pay the difference in sales tax and not an
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Wireless Billing
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I just upgraded speed from 300 to 500, should gateway and/or router be upgraded? gateway model# 5268AC FXN WAP model# VEN501-at
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AT&T Fiber Equipment
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I have 2 lines, each of these with an installment plan, on one line I have 7 months left on an iPhone 12 Pro Max, other line I have 25 months left on an iPhone 13 Pro Max. On the line I have 7 months left I want to upgrade for an iPhone 14 Pro Max and get the 1K rebate. I know I'd have to payoff
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Phone & Device Upgrades
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I tried requesting a new gateway last year, but they said I was unable to get a BGW320. Has that changed yet? We’re now in 2022, and our household could really use Wi-Fi 6 for all of our devices. Please let me know if there’s a specific team at AT&T that I can contact.
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AT&T Fiber Equipment
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I had an iPhone 5S and a iPhone 4 before that). I just got thr iPhone 6, but for some reason, even thoguh I shut down my iPhone 5S fully before turning on and backing up from iCloud my new iPhone 6..... the new iPhone 6 is not 'registering" my phone number? It just shows "No Service" in upper left
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Apple
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The list for Apple simply says "iPhone 6 or above." Where does the SE 2nd gen. fall in the list? It has VoLTE (HDVoice).
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Apple
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I agreed to trading in the old phones on my account for new ones. The agreement was I would get $1000 toward the new phones making 2 of them essentially free and the 3rd a minimal price. However instead of a straight trade in AT&T is charging me for the phones monthly & “offsetting” the char
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Wireless Billing
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Hello, I am currently the owner of an iPhone X and am looking to trade-in and upgrade to a 12. I am on an unlimited plan and when I input everything online it says I can save UP TO $800. What goes into determining the amount I receive for my trade in towards a new phone? Currently all the buttons wo
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Phone & Device Upgrades
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I just have two quick questions. I'm looking to buy the 15 pro from Apple because I want an unlocked phone since I do a lot of traveling. This is my first time buying from Apple instead of upgrading from AT&T. In the checkout out I can select AT&T as my carrier or no carrier. I get a prompt
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Apple
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I have internet 50 plan, and have tons of WiFi devices and plan on getting a NAS. I currently have a Arris BGW210-700 and currently see modems/routers on sale. Im looking for more features and future upgradability and something that can handle multiple devices. I currently looking at:Netgear Nighth
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AT&T Internet Equipment
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I am not receiving software and security update for my s20ultra. The phone is nolonger in the US
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Samsung
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Every time I need to update my Samsung phone the "update interrupted no update for your device at this time. Please try again in 24 hours" massage come out on screen so help me my friend I am outside the USA
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Phone & Device Upgrades
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I currently have U-Verse with 25M internet and Fiber to the Prem. I am interested in upgrading to 300M or even 1G internet but I want to be certain my current hardware will support it. As I mentioned in the title, I have a Pace 5268AC gateway and a Alcatel-Lucent G-240G-A ONT.&nbs
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AT&T Fiber Equipment
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I returned a brand new phone and I'm being charged $425.00. I spoke with an agent and a phone was returned on time and never credited to my account. When AT&T fixes the issue, I will pay my outstanding bill. Please notify me when this is done, so I can pay the balance. If service is
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Wireless Account
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So for a little bit more detail, a few months ago a company came through the neighborhood and was placing fiber optic cable down in our area. I was just wondering if there is a time frame of when the ATT database would be updated and allow us the upgrade to fiber. They are still putting fiber cable
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AT&T Internet Installation
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I ordered a new Galaxy 23 through an agent who assured me we could trade in the old phone for the promotion of $0 monthly payment. Now the phone came and there is absolutely nothing to send a trade in and the bill shows the full amount owed not $0!! I'm freaking out! I already gave my mom the phone
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Phone & Device Upgrades