AT&T, I ordered a new phone under the trade-in program. I received my new phone on 29 Sept 2020. I activated my new phone and set everything up. A week later I sent my old phone to att in the same box I received my new phone.  On 12 Nov 2020, I received mail labeled "ATT Trade-in Program"

Somehow I seem to have gotten the short end of the stick on this one. I used to have 6mbps of internet and for the most part it at least worked. I have upgraded to 75mbps, and the internet seems significantly worse. How does it go from 6-75 and become a worse overall experience. You can stream and i

I live in rural Alabama. I have a 7 yo who homeschools but 85% old his work had too new done with physical books because we can't have a dependable connection. This mess is SO pathetic, he got an Xbox for Christmas but can't play it! For a year and a half the (Edited per community guidelines) THAT A

I want to remove combined billing asap. It's a total scam to lock in ALREADY loyal customers. It prevents the ability to pay off remaining contracts and upgrade phones (or unlock your phone so you can go to T-Mobile instead). After 4+ hours on the phone with ATT customer services, 1 hour at the

I’m trying to upgrade my line. After attempting to upgrade earlier today, I recognized I selected the wrong monthly terms. I cancelled nearly 8 hours ago, and my account still hasn’t been reset. Can somebody provide me support?

Back in Nov 2020, I took AT&T up on their offer, trade in my iPhone XS with a credit of up to $700 on a new iPhone 12. 3 things I failed to notice: 1. They only credited me $245 and never paid it back to me or credit on my monthly bill 2. They (the company rep at a company store) changed my acco

I upgraded to an IPhone mini12. When I received it in the mail, I didn't even take it out of the box. I could see it was way too small for my eyes. Called ATT, got a return label, and mailed the IPhone mini back to them. I don't have a copy of the label to track it. My ATT account won't let me upgra

Looking for ATT UPGRADED Iphone 12 mini 56-826000039282687

Please forgive me for this very long post. I could really use some advice here. I'm going to put this in a chronological list, since I think it would be easiest to understand. 9-13-18 Thursday: I heard that Apple discontinued the iPhone X, so I called a local store in the morning to see if they had

I am interested to buy wholesale phones. is there any way to buy phones stock from your at&t and other phones providers. thank you  

I promise that I am an intelligent person, but I am feeling really stupid right now. I was due an upgrade on my iphone in June.  I didn't upgrade then, but saved it so I could use it to get the iphone 6 for my husband for Christmas.  When I went into the store, they told me that I needed to do the N

i am using Samsung device (S6 Edge G925A) which is locked for AT&T network but i am using it out of USA and my android version now is 6 (Marshmallow) and i need to upgrade to android 7 (Nougat) but i never got any update notification becasue i am out of USA,  So please help me to upgrade my device.

The fastest my neighborhood gets is 6MB uverse DSL and I've tried calling AT&T to get an update on future upgrade plans. We have FTTN but not FTTP... wondering if Gigapower will ever be a possiblity as well? We have a lot of neighborhoods/houses on Indian Warpath Rd, Sevierville too. Any news would

Howdy all, I have be dealing with AT&T for approx 10 years now and until last night I have never met a more professional, kind and polite Rep before til I met Ms. Kathleen Jewel. She works at the Philippines Call Center (I always ask). She answered my call (for reference I was adding 2 lines to

On May 25th 2018, I did a chat online with AT&T regarding my cellular service plan. I was wanting to to double check that they would still honor the promotion that I had contacted them about a week prior even though we did not have Directv service. The representative replied that I would receive the

AT&T offers a variety of gateways to their customers. Some of these gateways are specifically for their triple-play subscribers while other gateways are for their internet-only subscribers. Normally, the gateways differ on the services the customer is subscribing to, and yes some gateways offers dif

Hi,I've been trying to get my account credited for an upgrade I did over a year ago. Since in an excellent condition iPhone 8 for a 12 Pro when it came out.  I sent it back with the return info and stuff in the box.  A week to week and a half later, I received a return kit from AT&T.

ATT,I don't understand why I am being charged for a non return of phone. I upgraded my phone, received the new phone, sent and returned the old phone with your smart label and am being charged $254 because you can't find it.Your label shows it was picked up by the agent and I can't walk it into Wash

Currently have the Motorola BGW210 but wanted to know if there is a better one for handling 40+ devices connected to it. Also is there a recommended wifi extender that will work seamless when moving about the house?

I have been given the dreaded 10.5.6.xxxxxx firmware update for my 5268AC. There are many issues with this release. Is there a way to reinstall it to see if issues could be corrected? Is there any way to downgrade back to the working 10.5.3.xxxxxx release?