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Locked out of phone

Can anyone help me get back in if my phone's sim card is locked with code but i don't remember the eight digit code.

Questions

63

1

0

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In family plan, how to unlock and convert to esim

Hi - I’m under my brother’s contract. Can I request to have my phone unlocked and convert it to esim? or does my brother need to request to unlock on my behalf?

Questions

76

7

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unlocking my iphone

its sad I payed over 200.00 for a iPhone 6 and its a prepaid severs and they will not unlock it 4 me they say I have to be on the prepaid plane 4 6 mounts be4 they will unlock it I think that is bull if some one pays cash 4 something they should unlock it no matter what plan that it is on because it

Questions

2.6K

15

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Need to reset password

Can't remember the answers to the security questions. How else can we reset our password for our att.net email address?

Questions

97

1

0

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Why is my IMEI blocked?

My name is Vínicius and I'm from Brazil, I've never left my country. I've had my current cell phone (UMIDIGI A9 PRO) for at least 3 years and it's never had any problems but for a while I stopped receiving SMS out of nowhere and tried to fix it on my own and reset my cell phone. To my surprise it go

Questions

52

1

0

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Bought Used Att phone from some one and found its installment plan is not completed

I Bought a Used Att phone from someone and found its installment plan is not completedMy questions areHow can I know how much installment is left on the phone? As it keeps redirecting me to the sign In page although I don't reside In the US and my country is different.Also, I can't contact the real

Questions

180

3

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My Samsung galaxy a11 is google locked and I just bought this from one of my friends

My phone when I try to set it up says at first "your phone was factory reset. Draw your pattern to unlock." I have no clue what this ladies pattern is. I than click on use my google account instead and that tells me "This device was reset. To continue, sign in with a Google Account that was previous

Questions

157

3

0

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Need assistance with paid off iPhone unlock "Your phone is not longer active on an AT&T account'"

Hello to all community members! I have a sort of problem with my iPhone, which I just bought.Original owner ensure me that it is paid off completely. So I went through typical way - ATT device unlock portal, filled up all fields and  "Your phone is not longer active on an AT&T account" w

Questions

18

6

0

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Device Unlock Issues

I am not an at&t customer but I do have an at&t smartphone that I won through a work app called Motorola Insiders. At the time I received the phone, I requested a device unlock and it was approved but everytime I tried to enter I the unlock code it would say it was invalid. I requested the

Questions

110

5

0

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Unlock device/ Bill assistance

Hi, I have been trying to unlock my previous phone through AT&T unlock device online but it keeps telling me that I have to pay off the device first. Error message: "Looks like you haven't paid off your device yet. Follow these steps to pay off your installment plan. Then, wait 48 hours

Questions

289

2

0

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iPhone XR network compatibility

I’m confused- does an AT&T iPhone XR work on Verizon and Sprint? Some people are saying it does, others, they say it doesn’t, because the AT&T iPhone XR model only has the GSM chip?Also- will it work on T-MOBILE?And yes- I’m aware that I need to have it unlocked first.And

Questions

490

1

0

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Account disconnected issue and upgrade of my device

Last April my account was disconnected because my device was not compatible. I would like to upgrade and get an iPhone 13 pro from AT&T, however I would like to ask if I can do this while keeping my old AT&T number. I would also like to know if it is possible to use a second number, which

Questions

111

3

0

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Prepaid sim on unlocked or locked iphone11

I have an iphone 7 through Pre-paid and would like to get the iphone 11 through the Apple site since Prepaid is not offering the iphone 11. Can i use the same sim card i have on my iphone 7?   When placing an order from Apple site, do i order the phone without a sim card or do i chose ATT as the car

Questions

304

1

0

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bulk unlock of 150 devices

I bought a batch of 150 used AT&T Apple phones and need them unlocked. How do I do this?

Questions

113

3

0

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Carrier Unlock

Hi I bought an iPhone 12 online for my ddaughter, it was said to have been in great condition and carrier unlocked. Which was was lie because my daughter tried to out her sim in and it wouldn’t let her activate it cause the sim wasn’t supported my the provider, at first we didn’t know who the origin

Questions

182

1

0

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I can't unlock my device.

I recently purchased an iPhone 8 Plus, but I can't request network unlock, AT&T reports my device is linked to another account.

Questions

109

10

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Looks like you haven't paid off your device yet. Follow these steps to pay off your installment plan

Catch 22: I can't unlock my phone. I paid my balance, but it says I haven't. The website shows that I have a zero balance. What can I do. I keep getting this message:     "Looks like you haven't paid off your device yet. Follow these steps to pay off your installment plan. Then, wait 48 hours before

Questions

1.6K

7

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Can't change email password

I am trying to change the password on one of my sub accounts. I get to the screen, enter the email and click change password.  I answer the security questions and get to this page https://identity.att.com/identity-ui/fpwd/lander/preset I enter my new password twice using the requested characte

Questions

156

1

0

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Sim locked

I would like to get my device sim unlocked

Questions

72

1

0

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Unlock Code

So I bought a phone that was supposed to be Network unlocked come to find out I was lied to and now I'm stuck with this phone that I can't use unless I get a network unlock code. So does anybody have a puk code for at&t? I need it to not be Network locked to AT&t I need it to be completely u

Questions

127

2

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