Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (16.2K)

Relevance

Accepted Solution

Official Solution

Outdoor Distribution Box Needs Repair

We have an unsightly broken AT&T utility box at the entrance of our neighborhood that’s held together with electrical tape. How do I have it repaired or replaced? Corner of: Pleasant View Rd & Lakewood Dr Zionsville IN, 46077

Questions

76

2

0

Accepted Solution

Official Solution

Need access to call log.

My att prepaid phone went swimming and got toasted. So I bought a new phone and switched over the sim card. Unfortunately, I lost my contact list, call log, text messages and other important information to my old phone. There must be some way that I can retrieve the call log since my number is the

Questions

91

4

0

Accepted Solution

Official Solution

Blackberry Key2 (Android)

Is Blackberry Key2 still supported by ATT ?

Questions

396

2

0

Accepted Solution

Official Solution

No autopay discount applied to first bill?

I received my first bill including setup cost and payed it with auto pay. I was promised a $10 credit per line per month if I used auto pay. Why hasn't it been applied here?

Questions

394

4

0

Accepted Solution

Official Solution

I am a tourist who had ATT number for the last 2-3 months while in the US - how long can this go unused before the number is reassigned?

Per subject line- I have recently spent a few months stateside and am hoping to return in April/May - I have a US number from ATT prepaid and am hoping to keep the same number. I know back home here (New Zealand) if a number isnt used for a specific amount of time it is reassigned back into the pool

Questions

36

1

0

Accepted Solution

Official Solution

Donation or sponsorship for my Eagle Scout Project

I am looking for a donation for my Eagle Scout project that I have been working towards for the past 12 years of my life. I am looking for an email or contact to get in touch with someone about a sponsorship.

Questions

116

4

0

Accepted Solution

Official Solution

No Internet Connection but Gateway is Green

I’m having issues connecting my at&t fiber internet. I recieved a Gateway and connect the red ont cord into the existing fiber service box in the ethernet port and then powered it on. Everything is green including broadband and it appears on my devices but then after connecting says “no internet

Questions

667

8

0

Accepted Solution

Official Solution

iPhone 5S unable to unlock because phone is not paid off

I have an iPhone 5S from eBay that I bought a while ago and I wanted to unlock it so I went to att unlock and it said that my device had not been paid off. How can I fix this?

Questions

82

4

0

Accepted Solution

Official Solution

Text message reading claim $100 if I take this AT&T survey. Scam?

Received this text a few minutes ago.

Questions

9.8K

9

0

Accepted Solution

Official Solution

AT&T network telephone 66 block test kit

Hello Does anyone have an idea on acquiring information or instructions on what this test kit is supposed to do? came in a yellow box kit labelled A telephone phone line 66 block cable tester.

Questions

173

5

0

Accepted Solution

Official Solution

Prepaid minute card

I purchased a new airtime card and the cashier said she added the minutes to my phone for me but there not on my phone what can I do I still have my receipt

Questions

106

5

0

Accepted Solution

Official Solution

Paid my bill on the 9th. Tried to upgrade to another plan this morning, wouldn't take credit card and completely lost the original plan.

I paid my bill on the 9th, ran out of data and tried to upgrade to a higher plan, and in doing so I couldn't get my credit card to run. Apparently my old plan was lost, even though I had 3 weeks left. Now I have no phone service and can't connect to internet anywhere hardly. What do I do to get the

Questions

104

3

0

Accepted Solution

Official Solution

@mms.att.net and @txt.att.net Address Not Found Message

I've tried sending images and plain text messages from email to two different mobile numbers and get the message each time that the [email scrubbed] and @txt.att.net address not found error message. The messages aren't simply delayed, I'm getting the email message that the messages can't be sent

Questions

763

5

0

Accepted Solution

Official Solution

Access for iPhone 4G w/ VVM - Looking for Better Understanding

Hello! I am currently researching plans to change to as I often creep very close to my current data limit. I am currently grandfathered into a group 9GB share plan, and in my itemized bill I see the Access for iPhone 4G charge. I somewhat understand what that charge is for, however I am confused on

Questions

120

4

0

Accepted Solution

Official Solution

Are there AT&T stores in India?

I am trying to order a new phone on my corporate business account but have it picked up at an AT&T store in India. Is that possible?

Questions

281

4

0

Accepted Solution

Official Solution

All circuits are busy

Hello! I started receiving an "All circuits are busy" error message a few days ago.  I work for a medical office so it is a business line and the error message pops up for every number I attempt to call.  I starts around 11a eastern time and lasts throughout the rest of the work day and i

Questions

134

1

0

Accepted Solution

Official Solution

Still being charged for a full month after cancelling

I had 3 lines with AT&T Small Business from May 2016 to December 2020. My account is located in California. I was planning on switching over to T-Mobile so I called AT&T multiple times to cancel my account prior to my billing cycle ending on December 2, 2020. I could not get anyone to t

Questions

605

3

Accepted Solution

Official Solution

So ATT turned off my 4G LTE Galaxy A71

I bought the international unlocked version just 2 years ago for $500. Samsung assured me it would work. When I started getting the texts about buying a new phone I went to the ATT store. They assured me it would work. Well, now my phone won't work. It has all the features required but ATT just d

Questions

335

12

0

Accepted Solution

Official Solution

Replacement return label for upgrade

My friend who was helping me with cleaning my apartment, accidentally threw the return shipping label out with the refuse. I need to reprint the return label and the returns agreement form.

Questions

85

1

0

Accepted Solution

Official Solution

Closed

Att blocked my phone for no reason!!!!!!!!!!

Hi, I bought a new iphone 12 pro max in another country before I moved to the US in August 2020. When I plug my sim card (T mobile) into my phone, it says No Service.  I contacted T mobile to check the problem and then figured out my phone is blocked by Att. They suggest me contact Att to re

Questions

804

6

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.