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Release my mobile number from ATT to another carrier

Trying to release my mobile number from ATT to another carrier. How do I do that? Online and phone support are useless after multiple calls and lengthy wait.

Questions

806

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ATT Fiber Weak Signal Issues

I used to be an Xfinity customer and used the Arris Surfboard (SBG7400AC2) as a Cable Modem & Wifi Router. After switching to ATT Fiber, I use the equipment they recommend - Arris BGW210. Despite moving to Fiber, my experience has been extremely under-whelming. The WIFI speeds during non-peak hours

Questions

1.7K

1

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Oneplus A6013 Compatible on "whitelist"

Sorry if it's in the wrong forum. I didn't know what category topic this falls under. I bought my own phone at Amazon. I had T-Mobile now I have AT&T.I went into the store and asked if my phone was compatible, the guy did some tests and used their sim in my phone and said it's compatible. H

Questions

116

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5g and LTE service is poor to none!

I switched over from T-mobile because when they took over Sprint and forced me to upgrade my phone and use 5g it was terrible. Unfortunately, I have the same bad service and even worse. I can’t even pull up websites and have them load completely. I use online video sessions every week and I need to

Questions

644

21

Optimizing Google Mesh WiFi with ATT Fiber BGW320-500

Hi, I am not getting the WiFi signal strength I should given my infrastructure. Home is 3600 sq ft, fiber comes in at NW corner in basement to BGW320-500. I have four Google Mesh units spread over all three levels, using a the same SSID/PWD on the fiber modem and Mesh units. 1. Basement unit conn

Questions

696

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Closed

AT&T router with IP passthrough to Netgear router slows internet download speed

I switched to AT&T Fiber 1000 about three weeks ago and AT&T provided me a brand new Arris BGW210-700 gateway/router, even though I prefer to use my own router (a Nighthawk R8000P). I succeeded in configuring the Arris router to use IP-passthrough to work with my R8000P using the concept detailed f

Questions

12.4K

10

Poor Wi-Fi - Solutions for Your Internet Experience

Learn the best location for your modem Did you know modem location can affect your Wi-Fi signal? The images below show the difference between a poor Wi-Fi signal and a good Wi-Fi signal    Our Recommendation   Place the modem in a centralized location in your home. Ke

Questions

31.5K

3

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Speed keeps dropping way down

I have the 15mbps uverse service. Over the last few days (maybe longer), my speed keeps dropping down to around 1 to 1.5mbps downstream (measured on Speedtest.net multiple times). Recycling the gateway typically restores speed to close to 15 for a short time, only to have the speed degrade again soo

Questions

302

3

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I need help with my ethernet on ATT Gigapower ASAP! (please read the description before commenting)

Hello, So I have recently switched from xfinity to At&t gigapower. They installed a powerline in the location of my router downstairs and another in my office upstairs. Since I have a monoprice gigabit ethernet switch, I plugged in the ethernet from the powerline, and one to my PC, for expandability

Questions

427

11

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AT&T U-verse wireless and ethernet suddenly extremely slow download and upload

Just this morning, the internet at our house has slowed to a crawl. Speed Tests show as low as 0.2 Mbps, and a software download has stopped several times. What's going on?

Questions

342

1

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Severe performance problems to specific addresses

I have lately been playing some online boardgames using a tool called VASSAL (http://www.vassalengine.org). It's a pretty groovy program...the problem is that the system response over my AT&T connection is really, staggeringly slow. (This is not high-speed FPS gaming graphics, by the way; it's a boa

Questions

333

0

0

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Glendale Prehistoric Internet Speed

Hello, I am hoping to bring awareness to the issue of slow internet speed in my area..I live in Glendale, CA and it has come to my attention that the only internet speed available here is 3 mgbps, which is simply flabbergasting. My boyfriend is Deaf and requires a video relay service to use the tele

Questions

265

2

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Need my auto pay credit

I made a payment tonight because my prepaid service was expiring at midnight tonight, but it did not give me my auto pay credit. Therefore, my plan will not renew. How can I get this credit

Questions

34

1

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Can't login to my account

I've been an At&t prepaid customer for years now and as of recently i haven't been able to login to my account. Every time I click on "forgot password" it says one can't be provided and that I have to try in 60min....every single time. Also it seems like my credit card is being charged earlier a

Questions

58

1

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Incredibly Slow

In the past few weeks, our Internet has been incredibly slow. I thought it was due to the location of our router, so I moved it to the center of the house. Signal from the router is now strong on all devices (laptops, Nintendo Switch, iPhones, and an iPad). However, Internet is still so slow as to o

Questions

40

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Very POOR customer Service. What is the cost for terminating business internet?

Scheduling Specutrum as I type. Can't wait! Does anyone know how much they are going to charge me for canceling services? I am so disappointed in AT&T, they are supposed to be a leader in techology and they aren't even there for their business customers. After 2 hours today, I still was not ab

Questions

33

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A solution for us.

My family doesn't watch 10% of what we are paying for and the majority of what we watch is from our Hulu, Amazon, or Netflix accounts, so we are pulling the plug on our $214/month, always rising, Uverse, and going with 100mbps internet and the following. Slate dot com has calculator that will show y

Questions

659

8

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Galaxy Note 4 WiFi very SLOW after OTA update

After updating my phone several weeks ago, I've noticed that the WiFi speeds on any wireless network I'm connected to is very slow. I've looked for solutions to this problem and found that turning on Airplane Mode and turning it off will momentarily fix it. I do that but the speeds come back down to

Questions

1K

2

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Delayed MMS messages on S7 Edge after OTA update

I did the AT&T over-the-air update for my S7 Edge and since then, it seems like picture and audio messages are delayed in their delivery. The recepient is an iPhone user, and while I know that iPhone to Android MMS and group messages (and vice versa) have issues right now, I wasn't having any issues

Questions

303

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Invoice Questions

What is the AT&T Next-Up(SM)-phone upgrade feature ($5.00) of this number's monthly charges? Do we have to pay for this? Also, The speed of the phone is too slow and doesn't work well when using 5G. It works fine on WiFi. So, How can I use this properly? I hope to hear back. Thank you.

Questions

35

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