ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

The phone is unlocked and I'm not changing anything about my service. The only problem is that my iPhone 5 takes a nano-sim (thanks Apple) and my new phone takes a micro-sim. What to do?

I currently have the acp program with a different carrier that uses AT&T towers but it doesn’t work right and I can’t access my account online. My phone is unlocked and can be used with any carrier I just need a SIM card to transfer my number over to for AT&T without having to pa

How do I get just a SIM card the closest store to me is at least a hour away

Hello,  This is the first time happening to my wife and I but I figured I'd ask to see if anyone knows about it. So, I sent a text message to my wife today and it showed sent and correct on my phone. However, when the text arrived on her phone, she got my new text merged with a text i sent two days

I have submitted a network unlock request and although I clicked on the link sent to my email that was asked, when I check the status on the device status page, it states it's pending and I can not submit a new request nor does it seem like it's moving forward to send me an unlock code. Imei: (E

My phone has 2 sim slots (not e-sim), I 2 active sim cards. My AT&T prepaid & TracFone. I can receive and make calls and texts. Both cards have been active and working for a while.No issues with service. But I must activate the device so AT&T recognizes it in order to not lose my service

I am travelling from Canada to Arizona in Nov 2021.  I don't want to pay for US Roaming Data from my Canadian cell phone plan.  I have an iPhone SE Gen 2 which has the feature of adding a esim.   I would like to buy a $40 USD prepaid package to use for the the 1 month that I am

I have an HTC One that has stopping working, can I just go buy a used phone and put the SIM card from my HTC One into it? Assuming they both use the same size SIM cards.

I am a current AT&T Gophone Prepaid customer. I want to upgrade my phone to another Prepaid Gophone that I will purchase from the AT&T website. What do I need to do to change phones and keep my current phone number?Thanks!

I am using AT&T prepaid plan. My SIM card stopped working recently, so I want to get a new SIM card. However, I am not in the US, so I can't visit AT&T store physically. Can I order a replaced SIM card online? I want to keep the same phone number. Thank you!

I am interested in getting the AT&T PREPAID 16GB 12-month plan. However, I would like to keep my current number so I was wondering if there is any way to move my current number to AT&T and use the 12-month plan.

So I got my new S21 today. My old phone, an S9, is active with a standard 4g SIM.  The S21 came with a new AT&T 5G SIM.  There is no option on the activation website to input a new SIM.  You can add a new line with a new SIM, but you cannot update an existing line/account. 

Hi I have an iPhone 2G (MB384LL/A) with an AT&T simlock. I would like to unlock it to use it in europe. Can anybody help to unlock my device? thx Regards Thomas

I switched from ATT to Verzion a couple of years ago and, after moving into a new house, I'm finding my Verizon service is crap and I'm ready to move back to ATT. I currently have a (Verizon) iPhone 5.  I am thinking of taking the opportunity to sign up for a new ATT account and trying out an Androi

I am looking for a plan to purchase while working in the US and was planning on AT&T, and I am looking to bring my new Samsung A53, purchased in Europe, over as a BYOD. The compatibility check for IMEI is saying im not compatible, but both tmobile and verizon are saying my device is compatible f

Does the Samsung Galaxy S20+ support AT&T's eSIM? I have a ATT Prepaid Plan now.

Hello, I suspended my mobile phone number due to having lost my device. I then acquired a new SIM at an AT&T store, and I would like to re-activate my mobile phone number, but cannot seem to find out how. What are the steps to re-activating a new SIM in a new device? Granted, I kept my ol

Hello, First time posting to a forum, so thanks in advance for any info.   I have a iPhone 12 pro that has 8 more installments (AT&T) until fully paid and able to be unlocked.  It has a physical SIM card.  My question is if I convert my physical SIM to an eSIM, would I be

When a servicemember deploys is it Att&t's policy to unlock the device? If so, and deployment orders are requested what should servicemembers submit? I've been in the military 10 years, 4 deployments and not once have I been issued deployment orders...they are not a thing. The only orders we rec