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ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

 • Wireless Billing

60

2

0

Locked out of email / no way to reset

My SBC email says I am locked out of my account.  But I didnt even try to log in or type a password wrong, I just opended the email page and got that message before even typing anything.    When I click reset password the only option to reset passwrod is to send an email to the email address that i

Questions

 • AT&T Internet Security

23

0

0

0

Nearby restaurant using customer phone number for over-sea spamming?

We  frequent a small carry-out restaurant that uses the customers phone number to identify the order for pick-up (it is call-in or on-line order only).Without fail- within a week of eating there, we start getting spam texts from overseas for phone (Edited per community guidelines)/porn etc...What ca

Questions

 • Data & Messaging Features, Internet Tethering

123

9

0

Certificates untrusted, secure connection problems after new ATT router

AT&T installed a new BGW210 router in our home two days ago, as part of an upgrade to the internet 1000 service. Ever since, all devices in our house (Mac, iPads, iPhones, Chromebooks) seem to have SSL problems. We get 'can't establish a secure connection' errors for some webpages. We get 'untrusted

Questions

 • AT&T Internet Equipment

366

0

0

Where do I find the McAfee download for Macbook Pro?

I recently got my first Macbook Pro. I have the AT&T McAfee installed on all my other laptops. Where and how do I get the McAfee for my Macbook Pro. I cannot seem to find a download place for the Mac.Thanks, JT

Questions

 • AT&T Internet Installation

36

1

0

SGH-i537 Updates past 1-2017?

My Samsung Galaxy Active SGH-I537 last update was 1-2017, it is on Android 5.01. No more updates for lollipop or security updates expected?

Questions

 • Android

210

3

0

0

Closed

May I know that does AT&T offer strong security for websites?

Hello!I am searching for strong security for some websites of my clients. Let me know if AT&T offers strong internet security for websites?

Questions

 • AT&T Internet Equipment

22

1

0

Internet security suite saying need to Renew subscription and can't redownload! HELP!!

I switched from regular att internet to att fiber a few months ago and the internet security suite updated and worked fine and now it is telling me I need to renew my subscription, and anytime I go to redownload the security suite I get this page: AT&T Internet Security Suite powered by McAf

Questions

 • AT&T Fiber Account

40

0

0

I can't access the download link for Internet Security Suite even though I have 1gig fiber

I have tried every way I can think to log in to download the internet security suite which is available for internet subscribers. I have 1gig fiber so I should be eligible but I just get bounced back out or sent to an error screen. If I make it to the error screen it messes up my AT&T login so I

Questions

 • AT&T Fiber Account

59

1

0

Closed

AT&T Trade In scam

This is to bring to attention that i have had bad and pathetic service and potential fraud with AT&T trade in program. 1. My trade in device has been sent to AT&T on the address son shipping label but AT&T continues to deny having received the phone. i have initiated BBB consumer comp

Questions

 • Phone & Device Upgrades

76

1

0

Can I decouple AT&T services account from email account?

Does anyone know of a way to decouple the email account that AT&T gives you from the AT&T services account, so that the accounts have different login ID's, passwords, and security questions?  Alternatively, is there a way to eliminate the email account altogether? Here's the background for the quest

Questions

 • AT&T Internet Security

235

2

0

0

IMAP / SMTP Rejecting Login Credentials with Outlook

Over the last 48 hours I have been experiencing some issues with signing into / retrieving from my ATT.NET email account. I have noticed that my iPhone was coming up with rejected credentials even though I hadn't updated my password at all. I deleted and restored that account on the iPhone and chang

Questions

 • AT&T Internet Security

113

3

0

The system cannot reset your password at this time. Call 611 for help.

i have tried calling and no one seems to understand that i just cant get into my paygonline.com account

Questions

 • Account & Usage

122

1

0

video recordings not showing in archives

I have not had any recordings show in the archives since 4-1. My data management is set to clear automatically to make room as needed. I show I have 88% available storage. Is this a known issue? Diana Davidson

Questions

 • Device Troubleshooting

166

8

0

Excessive spam e-mails and texts - new phone

We just got a new phone for our daughter (who is a minor). Within the first three days of owning the phone, she has received repeated texts and phone calls from various spam providers - including obvious scams and pornography.  We have other wireless phones (including an AT&T phone) withou

Questions

 • Data & Messaging Features, Internet Tethering

121

1

0

How to Report an Aggressive ATT utility technician?

I work with a large corporation and need to report a very aggressive ATT technician and issue a trespassing notice. He will not be allowed back onto our property to perform work and we are considering terminating our contracts with ATT.

Questions

 • AT&T Phone Installation

77

3

Fraudulent new cell phone was purchased at same location 2 hrs after I purchased by upgrading an existing line 2 hours prior to same phone

Fraudulent new cell phone was purchased at same location 2 hrs after I purchased by upgrading an existing line  2 hours prior to same phone

Questions

 • Wireless Account

20

1

0

Unable to access AT&T Business account

We are having trouble logging in to the corporate account for small business. Every time we try to login, we get an option to send a code for MFA, which is fine. But the options are only the phone numbers of employees. As an account admin, I should not be contacting the employees to give me the code

Questions

 • Online Account Access

116

2

0

SBCGLOBAL Email Hacked - Security Questions Changed

My email has been hacked and they changed my security questions. I am stuck in a loop and am extremely frustrated. I just need a phone number to call someone to assist me to fix this issue.

Questions

 • AT&T Mail Login & Security

48

0

0

Iphone Unlock

I purchased an Iphone that's from AT&T, I have the box and everything for this phone. I am trying to unlock it to use it with my carrier outside of USA (it is compatible with my carrier) but when i try to make the request through the portal it says a request has already been made but neither

Questions

 • Apple

74

2

0

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