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Phone not working properly since your new update

Since your new Update my phone has Has gone Haywire my homepage is no longer my homepage my apps are all moved around what in the heck did you do with that update Give me my normal phone back

Questions

 • Samsung

120

2

0

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New SIM came with Samsung Galaxy S21 Ultra 5G 512 GB no mobile network (stuck on "connecting")

I received my new S21 Ultra 5G 512 GB on Aug 25th. I attempted to activate the new SIM card that came with it online at att.com/activate, and it failed. I tried this several times over the course of the next few days, and finally gave up. I took the old SIM from my old phone (S9+) and put it into my

Questions

 • Samsung

511

6

0

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000-000-000 Phone number

There are outgoing and incoming phone calls for one of the numbers on my account with a number 000-000-000. I know the number is hidden, private or from an app. My questions are:1) How does this phone call show when incoming? Does it show as zeros or unknown?2) Does these kind of calls show in the c

Questions

 • Wireless Billing

1.2K

1

0

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Samsung Note 20 ultra 5g software update

So with all the talk of the new upgrade I check my phone and I am still running Android 10, why haven't I had any updates in years?

Questions

 • Samsung

639

3

0

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Closed

ATT's new network changes

Hello. I'd like to know more info or, at the very least, links as to why certain dual SIM Samsung phones are no longer compatible. More specifically, I'm using my Samsung Galaxy Note 9 Duos SM-N960F/DS that is on ATT thru my job. Every time I insert and remove the existing SIM in the tray, I'm

Questions

 • Android

356

3

0

Accepted Solution

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New to AT&T

I signed up for AT&T several days ago. They set me up with the Samsaung Z fold3 and a unlimited data plan. Today I received a warning that I have used up all of my 2gb of my 2gb data. I went to my account on line and it says 0gbs with 28 days left. I couldn't get a live person on the phone. I w

Questions

 • Android

283

5

0

Accepted Solution

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Recovering a replaced voicemail greeting

I just got my grandmother's old phone and changed the voicemail yesterday. The problem is that I forgot to record it so I could keep a memory of her voice. My mom was really upset when she heard it and I am now too. Is there any way to put it back to the old greeting? I would even be happy if I just

Questions

 • Samsung

168

1

0

Accepted Solution

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How can I view my latest online password?

How can I view my latest password for my online password?

Questions

 • Account & Usage

107

3

0

Accepted Solution

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International plan not working

Can't text but not make or receive phone calls to or from anywhere.

Questions

 • Network Coverage

193

6

0

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My S22 - s901U ATT Not accepting MCK Code

I enter a few times incorrect NCK then it gets blocked ask for MCK - Purchased MCK code but still says incorrect- The Codes are correct from Samsung Databases. Any Idea?

Questions

 • Android

128

2

0

Accepted Solution

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Deleting voicemail from hang-up

Is there a way to write a rule or something that will automatically delete hang-up voicemails? Some of the spam calls that come in actually get to VM somehow and then leave a 7-10 second VM with nothing on them.  Of course, I have to go through the process of deleting those to get to any real

Questions

 • Samsung

80

3

0

Accepted Solution

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Error code EDS0060

We are on a mountain with Wi-Fi and no wireless service (I can post this!). Our phones are Samsung Galaxy S20 FE 5G. When we try to connect to Wi-Fi calling, we get this error code. How do we fix this? Help! I can't make calls because there is no wireless service, only internet for us.

Questions

 • Samsung

295

4

0

Accepted Solution

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Samsung Galaxy A72 Compatibility With AT&T

Hello, I was thinking about buying a Samsung Galaxy A72. I'm having a problem with my location where I can only use AT&T, so I have to make sure that it'll work. Before I have bought a Samsung Galaxy A21, and as it was Verizon it didn't have a signal. I was also wondering if it was unlocked it w

Questions

 • Samsung

807

6

0

Accepted Solution

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Warranty runnaround on ATT Samsung

How do I get in touch w/ actual warranty dept ? My Samsung A12 won’t even transfer my info, data from I phone “source”. Only 32 GB of storage, half of 2015 gen I phone 6. Need exchange to A13, next model, same $, 64 GB. Really thought Samsung WAS a good product. “Corporate” sending me same inadequa

Questions

 • Android

111

10

0

Accepted Solution

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I'm looking to enable call recording

Hello all, I'm trying to enable call recording on my Samsung galaxy note20 ultra 5G. I've exhausted all methods presented thus far by way of enabling it in the phone app, both in call and not in call for unknown numbers, but there simply isn't an option. I live in south carolina (which is a one part

Questions

 • Device Features

48

1

0

Accepted Solution

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S21 Ultra Hacked Remotely by Unknown eSIM during AT&T OTA Update to One UI 4.0/Android 12

During the time AT&T was sending my phone the OTA update, I noticed something malicious. As soon as Device Care started this update, I noticed a new, unrecognized eSIM appear in the 2nd empty SIM slot of my Galaxy S21 Ultra!! This was DURING the update. The update did not apply properly. My phon

Questions

 • Data & Messaging Features, Internet Tethering

290

5

0

Accepted Solution

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Software update

My Samsung S7 edge is stuck with November 2018 update. I tried updating but i always get 'software up to date ' in which i logged in to AT&T website, the latest is of December 2019. Please, help.

Questions

 • Android

107

1

0

Accepted Solution

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Order status

Hello I was wondering why my order has not yet arrived. It's been 2 weeks since I placed this order and was promised a 1 to 2 day delivery.

Questions

 • Samsung

87

1

0

Accepted Solution

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Network unlock

My Galaxy Note 10+ is currently showing a network unlock restrictions on it, I'm currently in Nigeria I need help or info or how to fix this.

Questions

 • Wireless Account

119

2

0

Accepted Solution

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Will an Unlocked Galaxy S7 be supported going forward?

We have two unlocked S7 phones on our account (model SM-G930U) and got the message that they will not be supported as 3G gets phased out.   However, the ATT locked S7 is on the supported list (SM-G930A).    Am I getting the message just because the model number doesn't match, or will this really be

Questions

 • Network Coverage

598

3

0

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