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Device Unlock

Does anyone know the direct phone number for device unlock department?

Questions

 • Phones, Tablets & Devices

436

20

0

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Unlock phone loop.

I have requested my phone unlocked through the website. https://www.att.com/deviceunlock/unlockstep1 After following the instructions, they sent me a email to verify the request. The Email response had a 24 hour time limit and i was not able to respond in the 24 hours. When I checked that status

Questions

 • Samsung

140

4

0

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BLOCK PHONE NUMBER

I want to block a phone number

Questions

 • Android

199

1

0

0

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Trade in for iphone 12

Im planning on trading in my iphone 11 for an iPhone 12 Pro. On the site it says I will get "up to $800" credit, does that mean it depends on the phone? Like will I still get the full $800 for the 11 (which is in very good condition), or will I get more like $500, with $800 being for something like

Questions

 • Apple

306

2

0

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Contact #’s Changed By??

I already knew my cell # was on the dark web (for years), but within the last 4 to 6 weeks I started to realize my contacts’ phone #’s that have been stored in my phone for 15+ years were somehow different #’s now. Even my husband’s # was changed.  Some of my texts to people were getting rejec

Questions

 • Apple

38

1

0

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How long does att take to unlock a flip phone

Hi there, I recently purchased a flip phone for my son and it was a prepaid alcatel smartflip. It said to wait for 2 days for unlock after I submitted the request. It has been a week now and I called att and they said to call the prepaid dpt. I dont have an account with att so I was not able to con

Questions

 • More AT&T PREPAID Discussions

196

2

0

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Can’t use iMessage or cellular data away from home or any other WIFI

iMessage and cellular data don’t work away from home WIFI. Apple sent me a new phone but the problem still exists. When I’m in my car nothing works

Questions

 • Apple

70

1

0

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Need Network Unlock Code New SiM Card

My original SiM card went bad so I got a replacement SiM card from the ATT store. The rep said I need to contact ATT support but they have not been able to help. I spoke with Samsung too, who confirmed my provider needed to provide assistance. Does anyone know where I can get a network unlock code f

Questions

 • More AT&T PREPAID Discussions

231

6

0

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AT&T Signature Program enrollment problems?

I received an email about being verified for the Signature Program. I already have an account through AT&T, so I ticked the box asking about an existing line or whatever. Whenever I submit the verification form, it takes me to the page kind of advertising the Signature Program. There's a button

Questions

 • Wireless Account

179

2

0

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Sonim® XP8™ (XP8800) – Built To Serve

Rugged and Smart   The Sonim® XP8™ is the world’s toughest, most reliable smart phone. It is built to provide those who serve and protect with smart communication on the FirstNet™ network. It is a device you can rely on, built to provide those who serve with the smart communication they need.

Questions

 • Other Phones & Devices

13.7K

8

0

0

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Is there Window PC software for Smartflip?

My old 3G Nokia flip phone is getting disabled by AT&T next week when they shut down their 3G network - I got a replacement phone through them, the Alcatel SmartFlip phone. My old Nokia dumb flip phone had a great piece of software called PC Suite that I could use to hook the phone up to the PC

Questions

 • Other Phones & Devices

117

10

0

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AT&T Protect Advantage

Good Morning! I have 9 lines total on my account. 4 of them are cell phones. On one of the lines, I have noticed an AT&T Protect Advantage for 4 that cost $40.00/mo. How does this work? Does this mean I don't need to have a separate protection plan for each phone? How do I go about using this

Questions

 • Wireless Account

1K

1

0

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Warranty replacement

My Samsung S21 Ultra keeps freezing up, and it's happening more often recently. I have deleted most apps, closed all open windows.... everything they have told me to try.  I finally filed a warranty claim and they are going to send me another phone (same phone).  Is the phone they send to

Questions

 • Samsung

34

1

0

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USB mobile modem

Hello, We're a French orchestra (Ensemble Correspondances) coming in 15 days for a tour in North America (USA and Canada) and would like to know if AT&T would lend or sell us a USB or Wifi mobile modem from April 25th to May 18th.  Many thanks in advance for your help,  All the bes

Questions

 • Plans & Features

248

5

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Mi phone is 4G and support HD Voice. Why it will no longer work with AT&T after 3G network shutdown?

Hi everyone! I currently have a Xiaomi Mi 8 SE. Is a 4G device, and does support HD Voice and VoLTE. However, it is not on the list of phones which will still work on ATT network after 3G shutdown in February 2022 (no Xiaomi phone is listed there) https://www.att.com/idpassets/images/support/wire

Questions

 • Phone & Device Upgrades

3.9K

39

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Can you get an installment plan on a new phone while on a prepaid plan?

Looking to get a new phone, is it possible to pay for it through installments while currently on a prepaid plan?

Questions

 • Plans & Features

67

2

0

Accepted Solution

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Voicemail No Longer Works

I have an iPhone SE. Maybe a week ago people started telling me that my voicemail wasn't working. I have a custom greeting, and can access my voicemail messages, greeting, and settings by dialing 1 on my phone. What I can't do is get a message from anyone, even my close family. After the phone ri

Questions

 • Apple

1.7K

5

0

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Trying to Update Device but getting message: Looks like your device can't be updated here

I bought a new AT&T Go-Phone (Motorola One 5g ace - XT2113-5) online but when I try to switch the sim card to the new device I cannot make a call or text and cannot receive calls or texts. I tried going online to see if I needed to declare the phone to my account by going to "Update Device" and

Questions

 • Phones, Tablets & Devices

303

8

0

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My Phone Will not make calls, but will text.

On 3/1/22 i could not make or receive calls, but texting was working. I took phone to local AT&T store and they checked my phone and said they were having a network issue and it will clear up. One day since then I was able to get voice messages, but that is the only day I could make a call. I th

Questions

 • More AT&T PREPAID Discussions

2K

7

0

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OnePlus 7TPro service issues

My 7TPro McLaren just stopped being able to make and receive calls as of yesterday. Anyone know how to fix it? Support keeps transferring me around, and I never get a straight answer.

Questions

 • Other Phones & Devices

1.1K

14

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