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Outage in Texas

Any outages in central Texas 01/07/2017???? No internet on any device. Cell service drops calls!!!

Questions

 • Network Coverage

203

1

0

0

land line not working again

I think that if there was a bridge to jump off of. ATT would be the reason why.  For the last 2 weeks land line might work 2 hours a day @ different times a day.  I have called different times to get this fixed but with in a few hours here we go again.  ATT customer service should no

Questions

 • AT&T Phone Equipment

58

1

0

Installation fiasco.....and then some

Trying yet another avenue.   I've spent many hours over the past weeks trying to get fiber installed CORRECTLY into my new house.  Here's the run down of what i've run into: Couldn't get verification of service at houseHad to escalate by calling back door numbers, finally got engineering to come out

Questions

 • AT&T Fiber Installation

840

3

0

0

AT&T Fiber outage

My AT&T Fiber has been down since mid afternoon on 7/3/17.  Tech Support states will be fixed by noon today.  I anyone else in the Cary, NC area having problems today?

Questions

 • AT&T Fiber Account

643

1

0

0

MULTI-DAY OUTAGES OF MOBILE INTERNET AND PHONES IN ALABAMA

Second day in a row of zero internet signal and zero phone service in Alabama. WE CAN'T EVEN DIAL 911. When you call customer service from a Non- AT&T phone: AT&T "is experienceing longer than usual wait times" and several hours on hold is wasted time because your call goes unanswered. T

Questions

 • Network Coverage

10

0

Little to No Data service at home past 30 days

On 9/18 I received a text from ATT telling me that they have "enhanced the wireless network in my area" which should help me stay connected for faster internet speeds. I usually get 10-15meg download and 3 uploaded...depending on weather. some more background we live in a very rural area where we ha

Questions

 • Network Coverage

117

4

0

AT&T Fiber Internet Running Slower than normal - do I need a replacement Gateway?

Been using AT&T Fiber Internet and typically (for several years) normal speeds are 900+ mbps both down and up. This past weekend it has slowed down, and gradually increasing.    Started at 50mbps on speedtest and has now maxed out at 150 mbps consistently. Here's the weirdness. 

Questions

 • AT&T Fiber Equipment

41

1

0

Internet Outage

I would just like to know why my Internet has been down for 5 weeks and not been restored???? Waggaman LA 70094

Questions

 • AT&T Internet Account

43

4

0

8.8.8.8 (Google DNS) unreachable from U-Verse FTTH and AT&T Cellular

8.8.8.8 (Google DNS) unreachable from U-Verse FTTH and AT&T Cellular. It is not a Google problem, as 8.8.8.8 is reachable from Comcast, WOW, and Google Fiber. Traceroute:  1 [Internal Router IP Removed] ([Internal Router IP Removed]) 4.421 ms 2.079 ms 2.140 ms 2 162-239-32-1.lightspeed.brhmal.sbcgl

Questions

 • AT&T Fiber Equipment

629

1

0

0

Service down for 7 days and counting. No work being done to fix.

My service has been down for 7 days due to an issue with a line (a line common to several houses on my street, not my houses service drop).  No progress has been made, in fact, nobody had been seen working to replace the line. This is causing data overages on our cell phones, severe inconveniences f

Questions

 • AT&T Internet Account

2K

2

0

0

Unlocked phone no phone service Stockton CA

last time my phone worked was 3 days ago. whenever I call out iy hangs up. whenever I get A call, goes to voicemail. Data works fine, texts too. Visited the store and they said unlocked phones are having issues. any more information appreciated.

Questions

 • Samsung

58

2

0

Fixed WIrelss Internet Outage

My Home FIxed Wireless Internet stopped working last Wednesday. We have relatives in the area experiencing the same thing. I have been told by several reps that there is a cell site issue in the area that is being worked on (promised to fix it that day, etc). I've also been told it is my equipment.

Questions

 • AT&T Internet Equipment

90

1

0

Has anyone experienced or experiencing an outage?

I've been a U-verse customer since 2014 and this is the first outage I've experienced. I'd like to know if it is normal not to notify customers of the outage and ask them to check their connection every two hours until the issue is resolved. Outages happen and I can respect that issues will arise wi

Questions

 • U-verse TV Account

770

10

0

0

Outage

ETA for Internet outage in Cary NC

Questions

 • AT&T Internet Account

18

1

0

Outage Length

Hello, had fiber installed last week, was working great, then yesterday (Oct 12) it went down. Called to report the problem and said the soonest they could have somebody out was Friday (3 days) unfortunately wasn't going to be available so next availability was Monday (6 days). Is this typical? Than

Questions

 • AT&T Fiber Account

133

3

0

3 weeks--No landline, no help

We don't know what else to do. We live in an area where cell phones don't work and there's no broadband. We use a satellite for internet access. Our line went dead on Christmas eve in a snowstorm and has been dead ever since. This is unrelated to the explosion in Nashville as far as we know. The

Questions

 • AT&T Phone Account

32

2

0

How do I get my old LG G4 phone reactivated after 9/8/21?

I was sent a new phone that doesn't work and my old cell phone had it's service removed because it's not 5G capable. I cannot log into my AT&T account because I don't have a connected phone so I receive a verification code - even after entering my ID and password correctly. I don't care about yo

Questions

 • Wireless Account

58

3

0

txt.att.net 405: Service Temporarily Unavailable

The txt.att.net and mms.att.net gateways have been failing with error 405: service temporarily unavailable. I provide a service that sends notifications via e-mail to SMS gateways, and as these notifications are time-sensitive, this poses a problem for my users who use AT&T as their carrier.&nb

Questions

 • Data & Messaging Features, Internet Tethering

247

4

0

Service outage West Lake Worth / Lantana / Boynton Beach, FL?

Past 36 hours wireless service has completely degraded.  Signal keeps showing no network services and / or at least one bar.  Calls are failling at a high rate.  Confirmed with other people in my area.  This has been ongoing since yesterday early AM.

Questions

 • Network Coverage

963

3

0

0

Samsung Fold Z3 not receiving or making calls

I bought my Samsung Fold Z3 from the Samsung store unlocked. Since buying it I have had to switch my mobile network to only connect to 3G/2G because it wasn't allowing me to connect to 5G. I went to the ATT store and the manager told me I should've bought the phone from the AT&T store. I pay for

Questions

 • Samsung

511

5

0

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