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When is uverse to be fixed after irma?

I am in S.FLa 33317 and had power back for 3 days now and still no net or tv. No reps answer anything. One rep in India had no idea what a hurricane was and told me my modem is bad and sent me a new one. My modem is fine. Nobody in my neighborhood with Uverse has it working. No estimated times to fi

Questions

 • AT&T Internet Installation

1.8K

15

0

Sevice is unavailble but all my neighbors have it. HELP!!!!

We just moved in to a brand new house. We searched our address on uverse.com to see if it was available to us and unfortunately it wasn't.  I started asking my new neighbors who they use for phone/internet/tv service and everyone said Uverse.  So I went back to uverse.com and sure enough

Questions

 • U-verse TV Account

3K

10

0

0

iPhone 12 no AT&T network issue

No service network. I recently change my plan to AT&T with new iPhone 12 two(2) weeks ago. I have lost my network connection. I tried restarting my phone 3 times already, airplane mode on and off, but still this is not working. Please help me resolve this issue soon since I am out of contact.

Questions

 • Network Coverage

120

1

0

Not registered on network issue

Hi...i recenlty moved to Hilo, Hawaii, USA and i bought a prepaid SIM from nearby walmart. i activated it mysely following instructions and took 30 $ prepaid plan. I'm using Samsung Galaxy A33 5g phone. the issue is whenevr i'm trying to make a call it says not registered on network. i went to nearb

Questions

 • Network Coverage

56

3

0

Do you work from home? How long can you afford to be without internet?

I had an outage last Friday. They were able to come out and fix it Saturday. It turns out someone had disconnected me at the main box. Sunday, they did it again and now I have to wait until Saturday to get it fixed. This is unacceptable. It would take 5 seconds for someone to plug in my line at the

Questions

 • AT&T Fiber Equipment

44

1

0

No coverage along route 66

Let me repeat that. There is no coverage along route 66 from Kingman, AZ to the Grand Canyon Cavrans. This anoyes me like crazy. Never would I thought I would have gotten a job in peach springs. but i did. I now work fot the Hualapai Tribe but live in Kingman which is about a 45 minute drive. My cov

Questions

 • Network Coverage

688

1

0

0

Landline Removal

I have a landline that I don't use and would like removed. The tension created by the line is causing damage to my vinyl siding and I need it gone.  What do I need to do to make that happen?

Questions

 • AT&T Phone Equipment

42

1

0

How do I get a technician to show up?

My apartment recently got fiber internet upgrade and I signed up for it mid-November, I got a confirmation email with the 3 hour window for them to show up and they never showed up. Since then I have rescheduled 4 times and a technician still have not showed up, what the (Edited per community guide

Questions

 • AT&T Fiber Installation

136

1

0

"no service" message suddenly appears on phone for which account fully paid

Tags: no service, account locked, remote ATT support fails A "no service" message appeared several days ago on an iPhone 4 and an iPhone 6.  User has confimation that account is paid through December 9, 2016.  Physical location of phones (I have two lines) is unchanged. I cannot:1. Log into ATT acco

Questions

 • Apple

297

1

0

0

Service light goes blank even though Wireless, Broadband and Power lights are solid green.

I have an ATT PACE DSL Gateway Model 4111N modem which has worked for the past year but last week I had an issue all of a sudden where the Power, Wireless, and Broadband lights are solid green, but the Service light is blank. When I restart the modem the Service light is blinking green, then goes to

Questions

 • AT&T Internet Security

467

1

0

0

Unlock Cell phone

I was given a Note 9. Went online to unlock. Result, "Looks like you haven't paid off your device yet. Follow these steps to pay off your installment plan....." Told the my daughter in-law , she gave me the phone, and she call at&t and they replied that all is fine and she is in good standing an

Questions

 • Samsung

56

7

0

email cancelled account

We have been with AT&T for 17 years. We have had the same email account for 17 years with at&t. We have been cancelling the same share plan since Nov 2019 and it will not be taken off our bill. I have called repeatedly and finally started getting everything in Chat and print. They are still billing

Questions

 • AT&T Internet Security

49

0

0

OnePlus 8T -- No Service after Android 12 Update

I updated my OnePlus 8T (KB2000 w/ Global ROM) to Android 12 over a month ago. Immediately after the update, I was cut-off from service. I have done the following steps, in this order, trying to fix it: 1) Reset network settings 2) Reset APN Settings 3) Visit store for new SIM Card 4) Factory

Questions

 • Android

35

6

0

How do I split the internet connection coming from my main Uverse DVR box?

The issue that I am trying to solve is utilizing my internet connection via cabled connection (not WiFi) for multiple devices (i.e. a Smart TV and Nintendo Switch) to the main Uverse DVR box that I have setup for the main television in our den. The said main Uverse DVR cable box is receiving its sig

Questions

 • AT&T Internet Installation

354

0

0

My Broadband Service stopped working this morning. I have done all of the troubleshooting that was recommended by AT&T with no success

I have a 2Wire 3800HGV-B that has a green light lit next to POWER, and WIRELESS. I have a red light lit next to BROADBAND and NO light next to SERVICE.

Questions

 • AT&T Internet Equipment

65

2

0

Gateway WiFi dropping out

My ATT Fiber service is fine, and devices connected via ethernet receive the signal no problem. However, the wifi signal has been intermittently cutting out over the last couple of weeks, rendering phones and tablets on the network almost unusable. Over the last week, I have repeatedly reset the

Questions

 • AT&T Fiber Equipment

81

2

Closed

Having trouble trying to cancel prepaid autopay system

I am currently out of the states, and I will be out of the states for about a month or two. However, I am having trouble trying to cancel my prepaid autopay system. I have been trying to log into my account via my email address and it keeps telling me that the access has been denied. Obvio

Questions

 • Account & Usage

19

1

0

What is the process to Bring High Speed Internet to my area?

In my neighborhood the only internet service available is Satellite internet which has a host of problems. At&t does not reach out here but we know that At&t high speed internet is available directly outside of our neighborhood, and pretty much everywhere else around us.  So we have be

Questions

 • AT&T Internet Installation

51

2

0

Missing the email contact address to get in touch with the AT&T PREPAID customer service

Hello, I am outside US since mid of january. I can not access nor receive Text messages from the mobile phone since then aa well I can not open my personal area on AT&T online prepaid to access my account. I urgently (today) need to ask AT&T to shut down the service and ask them for a refund as they

Questions

 • Account & Usage

28

1

0

AT&T Fixed Wireless Internet Rarely Works

I have had the AT&T Fixed Wireless at my house for a few months now. When it works, it's awesome. For the past 3 days or so it hasn't worked. I had the issue a few weeks ago, a field tech came out, said nothing was wrong, and it magically started working again.    All the lights are green, even the

Questions

 • AT&T Internet Equipment

226

1

0

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