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It's urgent you upgrade to a new phone - Prepaid Account

Hi, I own a Nokia 6.1 Plus unlocked phone, and I'm currently on the prepaid plan. Since 1st March, my phone is not connected to the network. And when I signed into my ATT prepaid account, I saw the alert below: It's urgent you upgrade to a new phone, your current phone may not work any day now a

Questions

 • Phones, Tablets & Devices

1.5K

13

0

Accepted Solution

Official Solution

Unlocking Iphone that is not fully paid off yet (I'm not the original owner)

Hello, I bought a Iphone XS MAX a while ago on Facebook Marketplace, and that is carrier lock with AT&T, so far I didn't needed it to be unlock but now that I moved to France I would like to be able to use my phone. When going on the unlock page of AT&T it give me this message "Looks

Questions

 • Account Features

3.1K

10

Accepted Solution

Official Solution

No 5G service on unlocked T-Mobile 5G phone?

I'll try and make this as simple as possible. I just purchased an unlocked LG V60 ThinQ 5G online. It was previously a branded T-Mobile phone (T-Mobile startup screen, phone still had several unremovable T-Mobile apps) to use on my AT&T service. Went to the store, got it activated - no pr

Questions

 • Data & Messaging Features, Internet Tethering

1.4K

8

0

Accepted Solution

Corporate VPN not passing, have an AT&T Unite Express 2

When logging into a corporate VPN connection, it acts like it wants to finish the process, but in a split second, a message pops up and says "Failed to resolve proxying route for request". Is there a setting in wifimanager i should be using or does the PC need to be updated with something to make it

Questions

 • Other Phones & Devices

150

3

0

Accepted Solution

Will a Pace 5268AC Gateway & ALCATEL-LUCENT G-240G-A ONT support Gigabit Fiber?

I currently have U-Verse with 25M internet and Fiber to the Prem.   I am interested in upgrading to 300M or even 1G internet but I want to be certain my current hardware will support it.   As I mentioned in the title, I have a Pace 5268AC gateway and a Alcatel-Lucent G-240G-A ONT.&nbs

Questions

 • AT&T Fiber Equipment

146

3

0

Accepted Solution

Unable to add website to exceptions list in Smart Home Manager

I am staying with my parents who have AT&T and my friend's website is being blocked as spam by AT&T Internet Security. Internet Security/Active Armor wasn't even activated on the account when I began receiving the pop-up, but I enabled it as without it I was not able to view the exceptions l

Questions

 • AT&T Internet Security

1.4K

8

0

Accepted Solution

connect to mobile data with Xiaomi phone

I have a Redmi 6A phone and need to connect to the AT&T mobile data network. What should I do?

Questions

 • Other Phones & Devices

177

2

0

Accepted Solution

ATT Wi-Fi Extender Help......

When I move the ATT Wifi Extender closer to the side of the house where my outdoor security cameras are it tells me that it is too far from the gateway to connect. I have a hardwire location on that side of the house, can I just leave the extender hardwired and get it to broadcast that way? This ext

Questions

 • AT&T Fiber Equipment

40

2

0

Accepted Solution

Closed

AT&T Router and using USB Connections

Hi, This question is regarding AT&T Router and the USB connections. I read through many forum posts/questions about the router's usb connections. Why or how do we get access to these usb ports? I read that those usb ports are disabled or meant to be for router purposes. If the usb ports are o

Questions

 • AT&T Internet Equipment

1.8K

12

Accepted Solution

connect fax to gateway

Since my fiber installation, my Brother printer/fax (MFC-L2717DW) isn't found on the network. The installer didn't leave the box (which apparently should have a special phone line) or any instructions. 1: Do I need the special line cord; 2. If so, how can I get one (and the instruction booklet); 3.

Questions

 • AT&T Fiber Installation

85

16

0

Accepted Solution

my U-Verse isn't working with my Asus zenwifi 6 AX mesh system

I recently bought an Asus wifi mesh system. I went through the setup process of making the Asus my main router. I put My BGW210 into IP passthrough mode. I turned off packet filters, wifi and firewall as I'm using my Asus router in router mode. Since doing this my U-verse cable has stopped worki

Questions

 • AT&T Fiber Equipment

221

1

0

Accepted Solution

BGW 320-500 Gateway does not connect to Netgear Prosafe managed switch

Initial set up - BGW 320 > Netgear managed Switch JGS524E > Wired network. Worked fine for a year; I wasn't even aware if IP passthrough was used. Then a short while back ethernet connections started failing; then stopped working total after a couple of restarts..Called support. Swapped out a

Questions

 • AT&T Fiber Equipment

63

4

0

Accepted Solution

No service since yesterday on wireless phone network or internet

I have a WiFi "box" for both the wireless phone network (home phones) and internet, but neither has worked since yesterday evening. Fortunately, I have access to a work-related Verizon WiFi and a Tracfone cellphone through another provider; otherwise, I'd really be up the creek. The ATT tower is 1.5

Questions

 • AT&T Internet Equipment

412

11

0

Accepted Solution

DHCP - "reset list" to solve connection issues?

After 3 years of no issues with my ATT router, the last week or so I'm having trouble with some devices, usually phones or laptops, not connecting to the internet; I get a "connected but no Internet" message. Despite that, my smart devices like Amazon Echo, Firestick, etc., continue to work fine. &

Questions

 • AT&T Internet Equipment

105

7

0

Accepted Solution

Ip Address

How do we change the IP address range to include 192.168.1... and 192.168.2. Every time I try to change IP range it will only take one. Anything I am missing here? I have the Nokia BGW320-505 model and everything works fine I just need to create a separate network for my Home servers. Any help is ap

Questions

 • AT&T Fiber Equipment

33

2

0

Accepted Solution

Unlock problem: The "Enter the device unlock code" screen does not appear on reboot

I have obtained from AT&T an unlock code for the AT&T-locked Samsung S22 I bought privately. Unfortunately, when I reboot with the Consumer Cellular SIM card, I do not receive the screen that allows me to enter the unlock code. Could it be because Consumer Cellular (as an MVNO) uses AT&T

Questions

 • Samsung

63

7

0

Accepted Solution

AT&T Fiber Huge Latency and Packet Loss - Cumming, Georgia

Got AT&T Fiber some months ago and at first it was great. Within the last few weeks the service has seriously degraded to the point that it's nearly unusable.  2000+ millisecond pings and large packet loss most of the day and evening.  Video constantly buffering.  Zoom calls cons

Questions

 • AT&T Fiber Account

46

10

0

Accepted Solution

Any upgrade BGW210-700

Does anyone know of an upgrade to the model stated in the subject line? I have had it since the start of service, roughly 2 years.  That is a long time in the tech world, so i figured I ask techy's :)

Questions

 • AT&T Fiber Equipment

93

8

0

Accepted Solution

Port Canadian number

Can I port my Canadian number?

Questions

 • More AT&T PREPAID Discussions

49

3

0

Accepted Solution

Data problem on Samsung SM-P205 phablet, voice and text work fine

I recently brought a new unlocked Samsung SM-P205 phablet to AT&T prepaid, along with my smaller, primary, Nokia phone which was on Cricket. I primarily use the Samsung in the house with WiFi, so I hadn't realized that my data on it wasn't working. The Samsung is on the $15 2 gig prepaid plan offere

Questions

 • Other Phones & Devices

149

3

0

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