Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.7K)

Relevance

Accepted Solution

Official Solution

My Phone Will not make calls, but will text.

On 3/1/22 i could not make or receive calls, but texting was working. I took phone to local AT&T store and they checked my phone and said they were having a network issue and it will clear up. One day since then I was able to get voice messages, but that is the only day I could make a call. I th

Questions

 • More AT&T PREPAID Discussions

3K

7

0

Accepted Solution

Official Solution

Unable to sign in using MyAT&T app Care code: 600

For the last few days, whenever I attempt to use the MyAT&T app I am unable to login. I open the app, select sign in, select my user id, it buffers for quite a while, then I receive a pop-up message saying, “Hmm, looks like there’s an issue with either the network connection or the server. Try s

Questions

 • Online Account Access

599

1

0

Accepted Solution

Official Solution

Fixed Wireless High Packet Loss

We've had AT&T's Fixed Wireless internet service for about 7 months now and haven't had any issues up until this week. But our internet packet loss has been stuck between 40-55% for about 4 days now. Speed tests show our download speed to be ~60 Mbps and upload ~10 Mbps, but the packet loss makes th

Questions

 • AT&T Internet Equipment

15.6K

164

Accepted Solution

Official Solution

Receiving email: "New Version" Is this a scam?

I keep receiving this email and I need to know if it is real or a scam? This email was sent to me by "AT&T Online Service. [email scrubbed] We are closing all old versions of our Mailbox as of June 30, 2022.  Please follow the link below to update your account :  New Version  &nb

Questions

 • AT&T Mail Features

7.9K

1

0

Accepted Solution

Official Solution

AT&T Wi-Fi Calling

 Talk and Text in More Places! Hello Community!   We all have run into those areas where we don’t have the bars we need though.  To help keep you connected, AT&T has introduced Wi-Fi Calling! Wi-Fi Calling lets you talk and text from indoor locations where it’s hard even for a

Questions

 • Device Features

112.8K

267

0

Accepted Solution

Official Solution

AT&T Forum Help: No Signal & No Service – Restore Service On Your Android

Resolve Text Messaging, Call, and Picture Messaging Issues   Restarting your device can resolve issues like: Texts not sending Not getting pictures No signal or no service - search for network LTE connection issues (Internet) Dropped Calls iPhone messages not going to Android  To resta

Questions

 • Android

189.2K

15

Accepted Solution

Official Solution

AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

 • AT&T Fiber Installation

239

6

0

Accepted Solution

Official Solution

How to delete network from list on LG-K371

I would like to delete one of the networks that appear on my LG-K371, running K37111n, Android version 6.0. When I go to an office I often use and attempt to connect my phone to the desired network, my phone always first goes to another network on the available list. That network (“corp”) does not w

Questions

 • Android

183

1

0

0

Accepted Solution

Official Solution

Two questions 1 about ping in SE MI - 1 about how to set up WoL from outside the LAN

So the first question is short. Ive been conferring with some users on the dslreports forum and people from my area are all reporting the same thing. Identical timeframes as well.Last summer I was getting 1-2ms pings. As of last fall they jumped 4-5 fold to 9-12ms and havent changed since.

Questions

 • AT&T Fiber Equipment

125

1

0

Accepted Solution

Official Solution

Network unlock

I have submitted a network unlock request and although I clicked on the link sent to my email that was asked, when I check the status on the device status page, it states it's pending and I can not submit a new request nor does it seem like it's moving forward to send me an unlock code. Imei: (E

Questions

 • Samsung

73

5

0

Accepted Solution

Official Solution

Oppo Reno 4 Pro 5G

Hello, Does anyone know if the Oppo Reno 4 Pro 5G is able to work with the AT&T network? Thanks for your help!

Questions

 • Android

381

1

0

Accepted Solution

Official Solution

3g shutdown, will my Samsung A10s still work on the network with ATT prepaid?

I just got a text from ATT that starting Jan 19, trying to switch a SIM card betweed my current phone and a device not compatible with the HD voice network will disrupt service.  Then I check the link and it says 3g will shut down and certain phones will no longer work if they don't support at

Questions

 • Android

1.8K

13

Accepted Solution

Official Solution

mesh wifi using wired connection

I have ATT WiF modem BGW210-700, and AirTies 4920 (airi 4920).I configured a mesh wifi, but connection speed is much slower then through BGW210. Is there any way to configure a mesh network using wired connection between units, so that I could get higher wifi speed through AirTies 4920? Please adv

Questions

 • AT&T Fiber Installation

242

3

0

Accepted Solution

Official Solution

Why can I send and receive texts but not make calls or go on the internet?

Last year I got a unlocked Samsung Galaxy note 9 and set it up with at&t prepaid. I could text on it (though occasionally wouldn't receive a message) but I couldn't make calls or go on the internet at all, but the wifi worked. I had it on the unlimited plan of talk, text, and data. Does anyone h

Questions

 • Phones, Tablets & Devices

59

3

0

Accepted Solution

Official Solution

Setting up the Asus RT-AC68U Router with ATT Uverse Gateway (QoS)

I am about to set up the Asus RT-AC68U Router with my ATT Uverse Gateway mostly because I am interested in using the QoS (Quality of Service) functionality to improve my online gaming and streaming experience and the wireless performance of the ATT Gateway is poor overall.  Currently I am using a Li

Questions

 • AT&T Internet Equipment

30.8K

7

0

0

Accepted Solution

Official Solution

Fixed IP Addresses

When by BGW210 receives it's address from the AT&T router, is this a fixed IP address?  I had uverse in the past and at that time (8 years ago) a fixed IP was an "add-on" charge (as much of a ripoff that was). I am wanting to open some ports for external access but obviously knowing my

Questions

 • AT&T Internet Features

207

2

0

Accepted Solution

Official Solution

Deleted email account??

About 6-7 mom ago my ex-husband (unbeknownst to me) canceled what was once our shared internet account when he moved in with his affair partner. For personal safety and privacy issues, I had mostly switched my personal emails to an email address unknown to him. I had some very important information

Questions

 • AT&T Mail Login & Security

167

1

0

Accepted Solution

Official Solution

International Day Pass

Hello I activated the International Day Pass for a recent trip outside the US. Now that we're back in the states, do I need to turn this off? Or can we just leave it, with no extra charge, until the next time we travel outside the US? Thanks Jeff

Questions

 • Network Coverage

896

2

0

Accepted Solution

Official Solution

New phone overseas, need to backup and esim

My daughter has an iphone and an international at&t plan. She lost her phone in the UK and had it replaced. She will be using icloud to back it up and can Esim for her at&t service? Will this work or will she need remote activation?

Questions

 • Apple

46

3

0

Accepted Solution

Official Solution

Internet Bandwidth Control, BGW210

Hello AT&T Community, I am wondering if the BGW210 router that AT&T installed has a Bandwidth control feature. I want the ability to prioritize internet access for some devices over others.

Questions

 • AT&T Fiber Equipment

142

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.