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internet stops working, but signal is good.

I have a strong signal (-93 Dbm) but no or very intermittent internet connection. This is across all devices in the house. 3-4 bars but constant dropped internet. This has been going on for about a month now. Will work great for 5-10 minutes, then even simple pages wont load for 5-10 minutes. What i

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Regular Service Disconnection

My internet regularly disconnects between 12pm-2pm almost everyday, and a few times randomly through the day as well. It's not my personal devices, or the amount of devices I have connected, which is regularly 2-3 devices. I have restarted my modem/gateway/router, and devices multiple times and trou

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Combined billing = scam. DON'T DO IT!

I want to remove combined billing asap. It's a total scam to lock in ALREADY loyal customers. It prevents the ability to pay off remaining contracts and upgrade phones (or unlock your phone so you can go to T-Mobile instead). After 4+ hours on the phone with ATT customer services, 1 hour at the

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Cannot access my SBCGlobal email account.

I am locked out of my sbcglobal.net account. I have tried to reset my password, tried my challenge questions and have called every number, but a week later, I still cannot access my account.  I am wondering if it has been hacked.  I know what my password and my challenge questions are

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New, unused, boxed, Moto Z2 Force: "Your unlock request was denied because there's an unpaid balance linked to your device."

I aquired a new,unused, closed box Moto Z2 Force, and AT&T denied my request.

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Bluetooth is not working on the new iphone 13

I received a new iphone 13 through an upgrade at at&t. phone was delivered, transferred all data and set it up and everything is working fine except bluetooth will not connect or even turn on.  can i return the device to AT&T or do I need to go to Apple for support?  Its less than

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56

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iPhone IMEI Error

So I recently purchased a used iPhone 8 Plus but I am unable to use my SIM in it because it is apparently locked. I tried unlocking through AT&T's device unlocking page but I get a message that says the IMEI doesn't match an AT&T device while I'm 100% sure that it is. I am unsure of what to do now.

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Logging Into Email

1. When visiting currently.att.yahoo.com and trying to login to email, when I type the address and click next, there is no screen for a password -- it redirects me to AT&T Find Your Password page. WHY??!!! I cannot log into my email. 2. When trying to set up email on my iPhone 8, I cannot set up the

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Prepaid ATT flip-phones

ATT should be ASHAMED of themselves for ignoring their prepaid customers during this time of crisis in our country! I sat on hold for OVER 94 minutes only to be RUDELY advised that I do not qualify for any relief simply bc I am a prepaid customer! The agent was also for snide in his responses and se

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paperless billing date change created an overdraft in my bank account

Happy Halloween Everyone,i have called the 800-288-2020 line 3 days in a row because i have a problem with your accounting procedures, the first time i called was on 10/28.... i was told the problem would be corrected and my bank account would be credited for the $34.95 charge...someone lied to me s

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No Mobile Data Service

Hello, As of around 10:00 am, I have been receiving the following notification when trying to send a message:   "No mobile data service: Temporarily turned off by your carrier"   The service bill has been paid for and payment isn't due for another week. Who may I contact to rectify

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308

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A hurtful situation

Hello, my name is Derek and I am writing in regards for my mother and sister who have both been dealing with chaos and trying to get our account resolved for over 2 weeks going on 3 now. We have been loyal customer since before AT&T bought Alltel. We are trying to upgrade our phone as well as port 2

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Locked out of pacbell.net account

I cannot log in to my pacbell.net email account. When I try to reset my password it says it does not have enough info.  I called the 800 288 2020 number but for some reason it keeps connecting me to DirectTv and not someone who I can talk to about email issues.  I need access to this emai

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Service cancelation

I canceled my landline service through CenturyLink over a year ago. Apparently it had AT&T long distance service with it and I am still getting bills for that directly from AT&T (never did prior to canceling the landline, it always came on the CenturyLink bill) for service that they can't even be pr

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Beeping before calls

Whenever I try to make a call on any of my 3 AT&T DL72319 DECT 6.0 handsets, they start beeping as if somebody hung up on me, then they do the beeping of the numbers, then it goes back to beeping. No calls I make are picked up. I tried turning off and on the base, and it didn't work. PLEASE HELP

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48

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Galaxy Note 3 won't download Facebook.

My Facebook randomely dissapeared one day and when I try to get it back, I get an error code during installation. "Unknown error code during application install: "-100". Please help.

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Messages/Pictures not going through to non-AT&T/iPhone users

I can't send messages/pictures to a group text that contains non-iPhone and Verizon users. It's intermittent but VERY frustrating and happens at least twice a week. I have the latest iOS version what else do I need to do!? The progress bar looks like it's moving but it fails and gives me a red "unse

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Unlock Device Portal down for weeks

Im using the non-AT&T customer option and i get this error: "We're sorry, but we're having technical difficulties with our network at the moment. Please try again later." I have been getting this for 10 days. When will this be remedied and why is it happening. Im able to enter my IMEI and my Make an

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Cannot Sign Up Because Previous Owner of Phone Number Still Holds Account

I signed up for a new line with a new phone number this January, 2022. Since then, I'm having troubles signing up for apps/programs using this new phone number because the previous owner of the phone number still holds accounts using the phone number. Please help. Thank you.

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Where do I send the "equipment" back?

AT&T via brand new laptop less than a foot from modem, 1 tech visit and a whole day (OFF) wasted yesterday: "Connected"Verizon via my busted up iPhone 5s as a wireless Hot Spot: "Connected" (translation: Why you're seeing this right now.) * I only have two choices for internet at home because

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