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Emails missing since last "upgrade"

About 2 weeks ago, there was some type of upgrade. My email started logging out withing minutes of use. Would often get an error message when trying to log in again. The logging in again seems to be better but it still logs out too quickly. Also when I try to search for emails that should show u

Questions

 • AT&T Internet Email & Security

9

1

0

Wireless Plan Charges

I just got an email telling me that I have to pay more per month on my plan with my iPhone 13 Pro Max upgrade. How did that happen?!  I have had the Unlimited Elite for a while, but this is a surprise that I am seeing my line (1st line) is now being charged for $100 instead of $40.  I als

Questions

 • Wireless Billing

38

9

ORDER CANCELLED AFTER NO EMAIL VERIFY

This keep happening to me. I confirmed.  ATT still holding $180 wanting to charge $150 on top of that stating it'll come back... How can u say that hen youve done this 4 times?  Then tried adding deposits to phones that I have sifned contracts for already.  My credit has been impacte

Questions

 • Wireless Billing

12

1

0

How do contact the Chief Executive of Customer service for a complaint?

Good evening, I have been a customer of AT&T over 10 years now.  I have had the worst experience with this year with a supposed new Samsung 20 5G phone,  that I ordered over the phone 1 August  2020.  I had never ordered a new phone over the phone and I only did it this time

Questions

 • Wireless Account

45

4

0

New customer - how do I access email?

I now have bundled AT&T tv and internet. I was told I could keep my old Comcast email address.  But how do I access email now?

Questions

 • AT&T Fiber Account

15

3

0

Emails through att.net/yahoo mail DISAPPEAR

Hi everyone, I have an att.net email address which I use. Whenever I log on to www.att.net and sign into my mail account, this specific server only saves my inbox messages dating back 1-2 weeks. HOWEVER, when I use my macbook pro to view my same email messages through "Mail" the same emails are save

Questions

 • AT&T Internet Email & Security

5.1K

5

0

0

AT&T Best Buy workers fall short on free iphone 11 mobile plan.

Hello.. My name is Dustin from the Southeast Texas area. In Feb. of 2020, I went to Best Buy and added a second phone line under my existing account.  Best Buy offered us the "free iPhone 11 64gb" promotion through AT&T which after paying the first three months of the phone's bill would th

Questions

 • Wireless Billing

14

2

0

HELP

I'm trying to set my Gmail up on my phone

Questions

 • Device Features

6

0

0

ATT email login/password problems

Since November 2, i have not been able to access my att.net email account.  As of that day, my account on every device have been signed out and my password does not work.  I will try to enter my password and it will give the error "Invalid password" and when I click forgot password it just says "can

Questions

 • AT&T Internet Email & Security

208

0

0

0

ATT email Inbox problem

New email messages do not show up in my Inbox.  New messages show up in the Inbox.  After I read them, they don't show up in any of the folders, but if I search for them, they appear in the search results. How do I fix it so my Inbox shows all of my incoming mail, read or unread? Thank you.

Questions

 • AT&T Internet Email & Security

101

1

0

0

Possible phishing email

I received an email that stated I requested to delete my bellsouth.net account from Russia. Said I should call a number if I did not want account deleted. Said it was from Bellsouth help desk which I believe does not exist.

Questions

 • AT&T Internet Email & Security

20

1

0

Prodigy email

Have been on the phone now with AT&T for over 5 hours. Have spoken to 13 different people. I am a prodigy.net  legacy user. I can not access my email. Had this problem in January, after realizing that AT&T had been billing my card every month fo dsl service that I don’t have and don’t use.  Had them

Questions

 • AT&T Internet Email & Security

365

1

0

0

I cannot login to my sbcglobal.net e-mail

AT&T will not reset my password to a legacy account I setup over ten years ago. I don't remember the phone number associated with the account or my security questions.  Does anyone know if there is a back door?  Thanks for your time.

Questions

 • AT&T Internet Email & Security

99

0

0

0

Automatic Email Forwarding

Does anyone know how to set up an AT&T email account to forward to another email address. I’m beyond frustrated with customer service. And when I finally spoke to a person she didn’t know what it was and transferred me to IT tech which ended up being sales. All I need to know is how to forward

Questions

 • AT&T Internet Email & Security

19

6

0

health locked out of my att.net emails after switching to T-Mobile

help locked out of my att.net emails after switching to T-Mobile.I’ve had my AT&T.net email address for three years no problems. I switch to T-Mobile all of a sudden I cannot access it on my laptop only on my phone. AT&T says they cannot help because I switch to T-Mobile. When I try to acces

Questions

 • Device Features

15

2

0

Unable to Access Old Email account

Hi, I am trying to access an old email account that I created over 10 years ago. For this reason, I can't get into my account. I tried resetting the password, but it says that 1 of my security questions is wrong, even though I'm certain it is correct. I tried searching on the website for how to rega

Questions

 • AT&T Internet Email & Security

160

1

0

0

POP mail using private mail server for inbound and outbound.att.com for outgoing mail

I am using my own mail server for incoming mail and using the outbound.att.com mail server for sending mail. I have had this set up for years and it has worked fine. A few months ago, something changed and it no longer works. I get an error that tells me that my outbound mail address is not verified

Questions

 • AT&T Internet Email & Security

543

3

0

0

My email is down again, again, again...

This may sound more like a rant than a request for assistance, but my patience is wearing a little thin... This business of my email conking out for two days every week is getting old. I mean, we're not talking HDTV streaming here, or gaming, or massive data uploading and downloading.  We're talking

Questions

 • AT&T Internet Email & Security

179

5

0

0

Online order support (order in progress for a month)

I ordered an iPhone 11 almost a month ago online for curbside pickup and it still says order in progress. I check the email for the status every day and I check spam too. I've called the store and they said there's nothing they can do on their end and to contact someone online. I've also tried that

Questions

 • Phone & Device Upgrades

13

0

0

Device unlock error

Hi, I applied for unlocking the phone at the official website and the email showed this: You've tried to unlock this device too many times. Wait 30 days and then submit a new request. Could you please help me to unblock my device? Thank you.

Questions

 • Apple

15

2

0

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