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Wired connection drops constantly.

So, for maybe 2-3 months now, I've been noticing an intermittent disconnect. It's most obvious when playing a game, as it will require relogging in, but it also happens when loading websites. I will get a DNS error, but upon refresh it will generally load fine. I've had the same issue in multiple ga

Questions

 • AT&T Fiber Equipment

77

0

0

Non-existent customer service for DSL

Cannot contact anybody to replace broken DSL modem. Are they phasing it out and replacing it with something else? Why can't I get in touch with anybody on the phone about it?

Questions

 • AT&T Internet Account

36

1

0

Can we keep using our family's [email scrubbed] email address's if I cancel my DSL internet service?

I will soon pay off the bill in full and then cancel monthly services for Landline Voice and DSL Services. What will happen to my family's  [email scrubbed] email accounts?  The at&t DSL Pro Internet with it's laughable 3.0 megabits down and 0.5 megabits up transfer speeds isn't worth the money, w

Questions

 • AT&T Internet Security

112

1

0

DO NOT SWITCH TO ATT !!!!!!!!

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

Questions

 • AT&T Internet Account

32

0

0

ATT Routers

how to set up Home Networking and Enable Bridge Mode

Questions

 • AT&T Internet Equipment

85

4

0

ATT Fiber

When will i get att fiber in my area, my neighbors down right by us have it but it says its still not available at my location online which is odd to me because if my neighbor has it, it should extend to my area as well.

Questions

 • AT&T Fiber Installation

76

1

0

Fiber Buildout Plans

I live on the SE side of Grand Rapids MI right by a major intersection (Eastern Ave & 28th St) and I've been horribly frustrated that ATT has no fiber available at my home. I've been sitting on 50 Mbps DSL 2 and I cannot find out when our area will get upgraded for higher speeds. Is there any way of

Questions

 • AT&T Internet Features

101

0

0

Speed tests are normal but my actual download speed is significantly slower

I just switched to ATT Internet 75 and my speed tests show normal, but when i try downloading a file or game it is way slower. I tried using a different computer and Ethernet cable but I got the same results every time. I restarted both computers and the ATT modem, yet nothing changed. Then I tried

Questions

 • AT&T Internet Features

247

2

0

0

Extend ATAT Fiber lines

My house is less than 200 feet from an AT&T fiber line, but my residence is marked as being in a no coverage area. What do I need to do to get the line moved 200 feet? I don't care what I have to pay but I need internet service.

Questions

 • AT&T Fiber Installation

475

6

Intermittent Internet Issues since July - Two Previous Service Calls and Two No Call, No Shows...

Hello, we have been experiencing intermittent dsl internet connectivity issues since this summer.  Weve had ATT come out twice.  The first time they said that there was a problem in the line between my home and the local township office (over a mile away).  The second time they replaced our dsl mode

Questions

 • AT&T Internet Equipment

214

3

0

0

AT&T Fixed Wireless Eligibility

I currently live at a house that can only get AT&T DSL (the most recent one, ADSL/VDSL, I believe). No other options exist; no other cable or DSL provider is available to us. Furthermore, AT&T has eliminated our 6Mbps plan, and if we change it, the only other option is a (very insufficient) 1.5Mbps

Questions

 • AT&T Internet Plans

1.2K

2

0

0

Gateway reboots itself at least once a day.

We have Uverse with a DSL modem/gateway. It's what AT&T calls fiber-to-copper - fiber to a box down the hill and copper phone lines the rest of the way.About once a day, the gateway spontaneously reboots itself. Often right in the middle of a phone call or Zoom meeting. We've gone through tech s

Questions

 • AT&T Internet Equipment

69

0

0

Internet 1000

I was told that my internet bill would never change it would stay 59.99 if i went with internet 1000. When I got the order review  it read Internet 1000 DSL migration $20 off/12 months internet w/bundle. Why did this change

Questions

 • AT&T Internet Plans

92

1

0

All I want is DSL. Full Ports? Bull malarky.

I've lived at this location for the past 5 years. Ever since then, we've called and called, and asked/inquired about getting DSL at our home. Each time, "DSL isn't available in that area yet" or "We don't service that area yet". As in NOBODY around there could get it. So it was never an option. In 2

Questions

 • AT&T Internet Account

292

1

0

0

bellsouth.net email is locked

Unable to log in to Bellsouth.net email account. I try to change password and it takes me to a page for user ID and last name. Then it takes me to a page for security questions and it says my entries are wrong.  Please fix this so I can change my password and get into my email. 

Questions

 • AT&T Mail Login & Security

24

2

0

does ATT not need new custmors?????

I would Like internet where I live. However they say that I can not have it in my area . But my neighbor has DSL but I am in a place where it is not available for ME. But on the web site when I put in my address it says it is available in my area. It does not say but we stop at your neighbors house.

Questions

 • AT&T Internet Installation

126

2

0

0

bgw210 gateway

In response so am I not supposed to see my device gateways mac address in my computer at all ? I do understand that each interface has its own mac address what is confusing when I log in to my default gateway it only shows interfaces and mac address for wireless connections and not for wire Ethernet

Questions

 • AT&T Internet Equipment

83

1

0

HELP!!!!.....Internet unstable and drops intermittently throughout the day

We have had problems with our service (when we have it) ever since our city had a major change in an intersection close-by and around the same time the hurricane on Sept 11th. So far, we've had 4 line techs (one of which came back a second time), line burying crew twice, a service tech, and a line t

Questions

 • AT&T Internet Account

410

0

0

0

Please help - No one within ATT can seem to unmerge my ATT and Yahoo emails

I hafve not used ATT email or service in over 4 yrs.  My origina ATT account is so old it is a @sbcglobal.net account.To be brief, I figured out how to reset me original ATT.net login and and password followed the instructions found in other forums as well as from ATT and when attempting to DELETE t

Questions

 • AT&T Internet Security

865

1

0

0

I cancelled AT&T DSL Service in mid-January... STILL getting billed!

I cancelled my AT&T DSL Service in mid-January.  After multiple calls with AT&T, I am continuing to be billed for DSL service by AT&T.  They assure me this will stop on the next bill, but I just received my March bill, and the monthly charges continue. HELP!!!!  How do I get AT&T to respond?

Questions

 • AT&T Internet Account

243

2

0

0

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