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At&T regenerator station easement on my property

Hello AT&T - How do I find details on the AT&T regeneration station easement on my property? How much does AT&T pay per year for the use of this space? Can we redirect these payments from the old owners to the new/current owner? Do we have an option to release the easement back to the owner? How do

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233

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How to print 2021 wireless account with paperless account app

How can I get a print out of all 2021 wireless phone statements? In the AT&T app I can view my statements but can not figure to print. I can’t locat a print tab. When I click the download I can view statement but can not print.

Questions

402

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unwanted calls about my land line and direct tv

I'm getting calls on my cell phone from someone stating I can get discounts on my att and direct tv account. Of course I don't answer them. They are daily. Somtimes twice a day. It's the same voice. The numbers are different each time and they say to call back to that number. I'm not an att wirele

Questions

273

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Old SIM card

I have an old SIM card and I am trying to activate a cell phone line. The card has been inactive for some time. Can I use it or I should get a new one?

Questions

127

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How to give feedback about a poorly handled account closure

I called in to cancel my autopay on the 11th of December from my home in London... I spent 10 minutes on hold (with international fees) only to speak to a gentleman who apparently told me he ended the account, but didn't. The Money was taken out of my account again on the 21st... I called in to spea

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416

10

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Cancelled plan and am still billed with late fees.

I cancelled our phone plan we were not using. I was on hold for an hour and a half passed to three different representatives. I paid my bill in full, they were going to credit my account for a partial month and I cancelled the account. I asked the representative three times if it was taken care and

Questions

310

6

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iPhone unlock request approved, but SIM card not supported

I need help unlocking my father's iPhone 6 Plus. I submitted an unlock request through the online portal on 6/13, and it was approved the same day. However, following the non-AT&T SIM card instructions does not complete the unlock. He receives the message that the SIM card is not supported, and he n

Questions

214

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Prepaid acp account deactivated

I qualify for $75 under acp tribal land i changed the plan and it deactivated my service

Questions

110

4

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How do I get the discount on my current phone plan for being a Docter?

I know there is a service where we are able to get 30% for being a doctor or a nurse I just don’t know the link

Questions

217

1

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I’ve been notified my internet service has been canceled. Is it possible to restore my Service

I logged in yesterday to make a significant payment but today I am denied access. It is my hope to get back on track after a serious illness. I am a solo professional woman with an account and same number almost 20 years. I was offered a special promotion in 2021 to add lines and get free phones an

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77

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Box on the outside of my house

The cover on the box on the outside of my house has broken and fallen off. How do I get a new cover put on the box? Or get the unit removed? The people who I purchased the house from had AT&T u-verse, I don't have it. Thank you.

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112

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ATT Reward Card

How long does it take to get reward card? I have been waiting weeks and after reading previous reviews of people never receiving them, I am about ready to contact the better business bureau for falsely advertising a promo.

Questions

130

4

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Get my number back

Hello, I recently activated my phone again and my number changed. I have the SIM card the number was on, but since I activated my phone with another SIM card for my bfs phone I somehow lost the number. how do I get it back?! It been about a week since it happened. 

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129

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Can't recover any accounts do to no access to phone number

I cannot recover any important accounts because all verification is sent to my associated phone number for an account that is currently suspended due to non payment. Please help. ASAP

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73

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I need phone records from January 2020

How can I get those?

Questions

206

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Wireless internet for my family during this covid pandemic

Why is it that people here in WV can't get all access thats not fair we have lost jobs and our children need internet for school and I'm a mother of 6 and only can get the 75$ unlimited plan which I end up paying 10$ for 5 gbs last 2 weeks of month bout everyday this os so ridiculous I can not get i

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142

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How did my account info get released?

i have been getting personalized text messages from random numbers posing as Walmart or AT&T i won’t click on the link as this is clearly phishing 9/21/22 “AT&T Free Msg: Apologies for the coverage issues on September 14, Ash! Here's a symbolic reimbursement: t2smz.info/bIsklUwNqh”

Questions

1.1K

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5g included on all unlimited plans

I recently upgraded my phone to note 20 ultra 5G, knowing that I will experience the 5g, i was told 5g was included on all the unlimited plans, but since my plan was the old unlimited plus it didnt include 5g, customer service suggested to change my plan and have to add extra 30 a month more to have

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194

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How to keep the phone number after disabling ATT wireless

I'm traveling outside the country for 6 months and I want to discontinue ATT wireless. How do I keep the number so I can activate the same number after I return back?

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65

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All circuits are busy

Hello! I started receiving an "All circuits are busy" error message a few days ago.  I work for a medical office so it is a business line and the error message pops up for every number I attempt to call.  I starts around 11a eastern time and lasts throughout the rest of the work day and i

Questions

133

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