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Top features in iOS 12

  More power to you. Not only is iOS 12 faster and more responsive, it comes with many fantastic features and updates! There are so many to choose from, we decided to share the top 5 we think you will enjoy!    Group FaceTime – Coming Soon! 2, 4, 8, 16, 32 or any number in bet

Questions

 • Apple

1K

1

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Instructions to unlock an IPhone purchased through AT&T

What to expect if you meet AT&T's requirements for unlocking a phone and you attempt to do it: Prepare to spend many hours over the course of many days and weeks on AT&T website,  myAT&T app and AT&T customer service phone number trying to use the procedures AT&T provides for requesting an unlock. 

Questions

 • Apple

241

3

0

0

Wireless account & billing

I'm with another service and qualify for the $10 discount on the wireless elite plan. Would I be able to double down on promotions since there is a $250 reward card when I bring my own phone? (which I am and own)

Questions

 • Wireless Billing

20

1

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NO ONE CARES ABOUT CUSTOMERS AND THEIR CONCERNS, WORST CUSTOMER SERVICE EVER.

I added a line to my account on October 09th through a retail store in Texas and I never received the phone, from that time till now I talked to more than 50 people from different departments from customer service like Loyalty, Billing, Retail support, Stolen device etc.. and went to 10 different Re

Questions

 • Wireless Account

74

3

0

Disappointed and disgusted in AT&T customer service

I have placed 2 orders in the last 3 weeks for new iPhone (and not the new 13) and both times they have been a disaster. Both phones I have tried to order have been the iPhone 12 and the iPhone 12 Pro Max both, these orders have been placed and 2 separate times. while talking to the rep on the phone

Questions

 • Apple

44

0

0

Combined billing = scam. DON'T DO IT!

I want to remove combined billing asap. It's a total scam to lock in ALREADY loyal customers. It prevents the ability to pay off remaining contracts and upgrade phones (or unlock your phone so you can go to T-Mobile instead). After 4+ hours on the phone with ATT customer services, 1 hour at the

Questions

 • Wireless Billing

36

3

0

Visual Voicemail isn't working

I got an AT&T PREPAID account about two months ago, but the Visual Voicemail doesn't work. My phone is an iPhone 7 Plus. It's an old phone I used with StraightTalk before I upgraded to an iPhone 8 Plus. I got the phone unlocked, and put my AT&T SIM card in it and got a new number. I set up m

Questions

 • Plans & Features

73

1

0

phone line on my account tries to call me and they get the message that they are not allowed

One of the phone lines on my account will attempt to call me and they receive a message saying that they are not allowed to call this subscriber.  Then they try again, and the second time alot of times I will get the call, answer it and speak, and she cannot hear me.  So I have to hang up and call h

Questions

 • Other Phones & Devices

31

1

0

not able to send a message using a short code number

When sendig a text message to a short code number I get an error invalid number. Please Re-send using a 10 digit number

Questions

 • Apple

28

5

0

iPad surisingly locked to AT&T service

I've bought iPad in 2019 and used it in Russia all the time with another wirelessoperator and last week cellular network disappeared. Apple support says that device is locked by AT&T AT&T activation service at https://www.att.com/deviceunlock/ says that my IMEI is unlocked AI

Questions

 • Apple

48

10

0

Interested to buy wholesale phones

I am interested to buy wholesale phones. is there any way to buy phones stock from your at&t and other phones providers. thank you  

Questions

 • Phone & Device Upgrades

43

1

0

About samsung foldable phone

Is att coming up with samsung folding phones on sale or any plans? I love that phone and especially the 5G rather than iPhone

Questions

 • Samsung

26

1

0

Device switched without permission from Primary user on the account

My original iPhone 11 was switched out without my permission I’m the primary user by a family friend who is using it and I am unable to locate it or any information that has to do with it what should I do?

Questions

 • Apple

62

3

0

Philippino Rep Kathleen Jewel

Howdy all, I have be dealing with AT&T for approx 10 years now and until last night I have never met a more professional, kind and polite Rep before til I met Ms. Kathleen Jewel. She works at the Philippines Call Center (I always ask). She answered my call (for reference I was adding 2 lines to

Questions

 • Account Features

36

3

0

Where do I find the McAfee download for Macbook Pro?

I recently got my first Macbook Pro. I have the AT&T McAfee installed on all my other laptops. Where and how do I get the McAfee for my Macbook Pro. I cannot seem to find a download place for the Mac.Thanks, JT

Questions

 • AT&T Internet Installation

24

1

0

No order update

Hello I feel like I’m rushing a process but I’m just curious. I ordered 2 Apple Watch series 3’s to my plan on Thursday, March 8th. It is now Monday, March 12th and when I click “check order status”, my status still says “in progress”. When will this ship? The shipping is expected to be March 8th-Ma

Questions

 • Wireless Account

159

1

0

0

At&T (Edited per community guidelines)

Ordered an Ipad Air 4th generation from At&T because it seemed easy enough. I had gotten my apple watch through them and had paid it of and was looking for an upgrade for that phone line. Nothing on their website indicated that the item was backordered and the shipping estimates seemed reasonabl

Questions

 • Phone & Device Upgrades

25

1

0

Pre-Order

I recently preordered an iPhone XS Max as a new AT&T customer, and I want to get the order number, but the issue is I did not receive an email with confirmation of purchase, nor did I receive an AT&T Account Number (I finally found out I have to activate the phone). My question is how do I receive t

Questions

 • Apple

306

1

0

0

Stuck on pending for my unlock status

My unlock status has been on pending for a while and hasn't change in a month is there a way to remove the pending and try again with it?

Questions

 • Apple

44

1

0

Deceived Daily

Me switching from Verizon to AT&T 8/21/2020: 1. AT&T Quoted me $15 per month installment plan for a promotion on the Samsung Galaxy Note 10. We received the phone.  Then received our bill to find out it is $33 per month.  I called and they admitted that they sold me the wrong pro

Questions

 • Wireless Billing

31

2

0

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