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Phone warranty

Is there somewhere in the app that will tell me if my phone is still under warranty?

Questions

1.1K

3

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0

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ACC suspended and need to pay - not even an AT&T customer.

I live in a completely different country - not even an American citizen. No idea what AT&T even was until I kept getting billing info from them. Am unable to fill out the fraud form as I need a security number - whatever that is??? This is the email I get sent. It doesn't have my name attache

Questions

138

7

0

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Can I receive credit when cancelling service?

My account was paid in full for service through Dec 25, but I cancelled my service on Dec 3. I would like a pro-rated refund for the service Dec 4-25 that I am not using.

Questions

83

7

0

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System does not recognize identifying information upon login

When logging in to my laptop, I am prompted to verify my personal information. When I enter that data, it says that it cannot verify my information and then lets me in to my mail. After several logins, it then sends a CARE CODE 205.2 message, asking me to reset my password. Throughout the entire t

Questions

140

1

0

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Received a text saying I have access to HBO MAX, but can't seem to log in?

I received a text message saying my unlimited plan gives me access to HBO Max. Whenever I try to log in I keep getting a "It looks like your AT&T subscription does not include HBO Max. If you believe you have received this message in error, please contact your provider." error. I was planning on

Questions

962

1

0

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How much are taxes and fees

I’m new to att and got an email giving a bill estimate that includes about $122 in taxes and fees. Is there anyone here who can tell me what they pay in taxes and fees every month for their service? As a reference we will have 4 lines in our account. Our bill would be almost $300 if those are the co

Questions

65

2

0

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Text Scam, How Do They Know?

A few weeks ago, I paid my wireless bill online. Immediately after I paid it, I get a text message that says "Latest bill processed, thank you for your support" and it was followed by a link. Thinking it was from AT&T, I click the link, fill out the survey, and pay the shipping for a free watch.

Questions

22.2K

13

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Trade in packaging

I need to send in my old iPhone in exchange for the new one I received since it was through insurance. I lost the trade in information and packaging. Where do I send it?

Questions

94

1

0

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Hacked account

Just got an email that my account is no longer associated with my email address and phone number. I just paid in full yesterday. And now my service does not work. I need immediate help. Your website says 24/7 help but when I call they say you're closed at 9pm.

Questions

564

3

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ATT Yahoo Email login fails ERR_CONNECTION_CLOSED

I cannot access my AT&T Yahoo email account. My browser says the account needs to be re-activated by signing in, but trying to sign in puts me into a failure loop with the error message ERR_CONNECTION_CLOSED after I enter my email address. My browser says "It looks like oidc.idp.clogin.att.com

Questions

159

6

0

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Plan service account closed can I get prepaid service now

I was a loyal customer paying my bills on time etc. Until due to my misfortune I couldn't pay I was gone for some time 1yr to be exact I call to reestablish my account its been canceled I can't afford the balance it's unfair can I get a prepaid until I straighten my plan situation.

Questions

50

3

0

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Account is in daughters name I’m mom and use one of the lines can I get removed from the account?

The ATT account apparently was put in my daughters name, there are 4 lines that are all currently being used. Can I be removed from the account as long as it’s paid in full and my phone is completely paid for? Do I need permission from the account holder to remove my line and is there a way to make

Questions

70

2

0

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I Am Unable to Redeem My Prepaid Card

I have tried several times, through several different means. The Prepaid website will not allow me to sign in and I am becoming incredibly frustrated and upset by this process.

Questions

132

3

0

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Unable to do anything beyond tuning my phone on /Puk code needed

The phone didn't recognize my code and now I can't do anything beyond turning it on. This is the second att phone I've gotten in 2-3 weeks yet have only had use of 1 for a few hours. I don't think I'm going to be happy in my recent change of providers

Questions

35

2

0

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verified phone number linked to google 2 step verification

i no longer have the mobile number that i linked to my gmail 2 step verification.

Questions

264

4

0

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Reactivate SIM card

If I've stopped auto prepaid for a long time, Will the account be deleted? Is it possible to reactivate my SIM card?

Questions

210

1

0

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Print call and text logs from AT&T app from iphone

I was wondering if there’s an easy solution for printing out call and text logs off of an iPhone!? Says “print” at the top right corner but it does nothing. Tried the download as well and nothing! Thank u for your heop

Questions

41

1

0

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I don't know my login information

My phone was stolen and I don't know my login information. How do I log into my account?

Questions

95

2

0

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Sbcglobal email account login help.

I need help signing into my sbcglobal account from a computer. I want to gain access and start moving everything to a new account. I have access on my mobile. All logins take me to AT&T.

Questions

223

8

0

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AT&T Unlimited Your Way Plans – Get The Scoop from the AT&T Community

Data Your Way is a Scroll Away AT&T is a pioneer when it comes to its products and services and we are doing it again! The Community Team is proud to announce our AT&T New Unlimited Wireless Plans!   Ready for the next level of communication and entertainment? Go to&nbs

Questions

222.3K

31

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