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Extend ATAT Fiber lines

My house is less than 200 feet from an AT&T fiber line, but my residence is marked as being in a no coverage area. What do I need to do to get the line moved 200 feet? I don't care what I have to pay but I need internet service.

Questions

616

6

What credit reporting agency does AT&T use to conduct a credit check?

I have frozen inquiries on my credit with all bureaus and need to know which one to unfreeze so that AT&T can run a credit check. I am based in Los Angeles, CA.

Questions

1.5K

1

Help please! Where's MAX?

Hello there! So I feel like I really got bamboozled in switching services to AT&T. I was told by the representatives that signed me up that there were streaming services available after repeatedly letting them know that Id need to factor in those services that I had with T-Mobile in making the

Questions

38

0

0

AT&T is CORRUPT. I want JUSTICE!

I want JUSTICE!!! You will never get any satisfaction from AT&T. I was a customer with them from 2009 to 2019. They illegally merged my U-verse I had at the time with my cellular and they did it to thousands of other people I saw online. I have researched this in depth! I spent over three months

Questions

56

2

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Unlimited & More Premium Data Question

I have the Unlimited & More Priemium with 4 lines. I understand that the speed may be reduced after 22gb's of data is used. My question is, is this 22gb's per line/individual or for all 4 phones combined. I had assumed it was per line, but phone rep stated it is total for all lines.Any help would

Questions

66

1

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Buying a Nighthawk M5 outright to replace my Nighthawk M1 WITHOUT changing or adding a plan.

My question is that if I purchase an M5 outright, put my sim card from my M1 into it, would it be able to access 5G on my current plan. I will not be changing my plan, or adding a new plan. The main reason I have the one that I do is because of the unlimited on the hotspot that is currently on it.

Questions

1K

5

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At&t stole $785.69 from me

I have been without a cell phone for over 2 weeks now... after shopping around, I decided to take the plunge with At&t and I knew I wanted the Apple iPhone 13. I selected my phone, plan, accessories, did the credit check, agreed to terms of service, all that, now comes down to pay and it says I owe

Questions

209

4

Refund Walmart sold me the wrong card

I bought a hotspot at Walmart along with a $50 AT&T prepaid phone card they did not tell me it was refundable they told me I would work for the (Edited per community guidelines) hotspot to get Internet. I do not have $50 to freaking to throw round. I need somebody to contact me on a refund this

Questions

139

2

0

At&t Is A Crooked Company and I'm Glad To Leave It Forever

I switched from the 50 dollar 8gb plan to the 65 dollar unlimited plan.  Keep in mind, the unlimited plan cost more.  Looking at the info given to you under the plan, it clearly said "No hotspot allowed"...   That's it...just the hotspot.  So I was like ok, I can live without the hotspot because I d

Questions

415

3

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Mobile Uploading speed

I have Unlimited Elite plan with Galaxy Note 8. What is the data uploading speed in 4G/LTE? And what is it with Mobile hotspot?

Questions

43

1

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Technicians do not show up to their appointments

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

Questions

551

3

0

Switched from grandfathered iphone unlimited plan

After the FCC settlement (which I never really saw a penny from), I knew the only thing tethering me to this plan is the previous idea that somehow it was the best plan AT&T had and that's why they discontinued it and tried to switch people off of it. I think 5-7 years ago, that statement wa

Questions

5.8K

4

0

Closed

AT&T Sales Reps ARE LIARS who can sleep knowing they screwed over someone for their sale, AND NO ONE CAN HELP THERE, NOW I AM SCREWED....

Short story long, I was approached by door rep, advs I currently pay about $475 for 4 phones, internet & cable.... Rep is shocked and says that is crazy high and quotes Cable $110 and internet $85.31, we will call it $200....... promised gift cards for the switch (Transaction 1). Phone guy shows

Questions

112

10

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AT&T Phone Reps don't have to answer to AT&T so watch it!

I am a reliable, great-standing 25 year AT&T customer. If this can happen to me I wanted to warn everyone. I called AT&T today to find out about having a hotspot. I have the "Unlimited and More" plan which evidentally does not allow for a hotspot. A no big deal call and no big deal to re

Questions

260

4

0

Att wireless internet failure

We have att wireless internet. Every few months it just stops working. Customer service insists on upgrading our package, the service techs insist on a new SIM card, and the asurian folks try to sell me a different package. It is not the box or SIM card. The device just stops receiving a signal

Questions

114

8

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long term use of ATT # in canada

I ma a AT&T Unlimited Elite plan for my family. My daughter will be attending school in Ontario, Canada and would like to retain her phone # and continue to use her current iPhone from AT&T.   The iPhone (dual sim) is fully paid and can be unlocked by AT&T. Questions: 1) Can she co

Questions

580

3

0

Turbo hotspot 2 was stuck on hello

I have had the att turbo hotspot 2 for around a month and a half. It was setup and working fine, except that I had to spend $100 every 2 weeks because att doesn't offer a plan with the amount of data I need. One day out of the blue the device shut down and while restarting got stuck on the hello

Questions

397

1

0

My prepaid log in info

When it goes from my att account to my att prepaid account log in... I put my phone number and pin/password but says it's incorrect

Questions

44

1

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Does my ATT Wireless Unlimited Elite plan include international calling or do I need a Day Pass?

I have an ATT Wireless Unlimited Elite plan. Does it include international calls, text and data? I plan to use my USA based phone in Panama. I think international calling is included but I'm not certain. Thanks.

Questions

4.5K

3

0

AT&T KEEPS CHARGING ME $100s FOR WHATSAPP CALLS

This is the fourth time that I have received a notification that my AT&T account is being billed over 100 dollars for making international calls. This is outrageous for two reasons. I don't make international calls. I have international calls barring on in case AT&T ever thought I was trying to make

Questions

16.4K

24

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