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Fiber Infrastructure

Hello all, A little confused by the manner in which Fiber is installed. I have Fiber available within a quarter mile or less from my house, in all directions; however my particular neighborhood is excluded.  Is this something that is driven by the HOA, or neighborhood, or perhaps municipality

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AT&T Elite, Extra, and Starter plan pricing and features for 1 to 10 phone lines.

version 2.0 Please offer CONSTRUCTIVE criticism if it needs to be changed corrected. I will update as needed.    

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987

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Trouble gettin LaCrosse weather station set up

I set up my sensor that sends wind and weather data to the inside weather station, but am continuing to have some issues. The station indicates the outside temperature and humidity but the inside temperature reads 72 degrees no matter what the actual temperature is.  The inside humidity does c

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53

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$24,000 bill!!!

ATT didn't add the international plan to my account despite my request, then proceeded to charge me for all data on our trip, $11,000. After many HOURS of phone calls and transfers they finally fixed the problem. Now my bill is $24,000+ because they are charging international fees while I am home. M

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Order status: We're working on your order. i talked to the customer service and was told that it as been shipped, but still no update.

Ordered 3 Apple iPhone 11 Pro Max for myself, my husband and our Daughter at 01/15/2020 at 12:36:44 p.m. ET, and it’s now the 16th of January 2020 at 8AM and my AT&T order status still says "We’re working on your order.” but the Estimated ship dates:Delivery by dates: January 17, 2020 - January 21,

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1.2K

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Grandfathered Unlimited Data Plan is not unlimited...

AT&T has recently began to text a message stating that "Your data has reached 75% of the 3GB network management threshold." WHAT 3GB network management threshold? I pay for UNLIMITED data!

Questions

559

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Stream Saver

Hello, I've been on the phone with AT&T customer service and tech support and have not been able to resolve the issue of turning the stream saver feature off. I've been directed to Manage Usage and there is supposed to be a selector switch for Stream Saver, but my accounts do not show that switc

Questions

60

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So called "unlimited data" plan rate increase?

I cannot believe the unimitigated gall of AT&T.  I received a letter today extorting me into surrendering my unlimited data plan that has never been unlimited.  I hope the FCC nails you to the wall with fines for your immoral business practices.  We'll see how that court case is resolved.How can you

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2.7K

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HBOMAX

Is anyone else having issue with HBOMAX having been cancelled from the AT&T elite unlimited wireless plan? It is still listed as a feature on that plan, and I don't recall ever having seen notification of a change in my plan, but customer service chatted me tonight (after about an hour and a hal

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200

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Returning AT&T Smart Wi-Fi Extender

(Order # 22-330641825378941) I've attempted multiple times by phone (7 Attempts) as well as via chat (5 Attempts) and even going to an actual AT&T Store location (3 Separate Locations Attempted) in person to be able to be helped with returning this device and am STILL CURRENTLY STUCK WITH A CL

Questions

560

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Refund - Poor customer service

I joined AT&T last august 2022 and when i was signing up the employe never stated a specific plan besides what i want. i stated that i just want unlimited data and the highest speed (with my active duty military discount and autopay and ect. discounts i should be paying 64$ a month) . He stated

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37

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Using loads of data but always on WiFi??

I have an iPhone 13PM and find myself going through tons of cellular data each month. I’m up to 53 GB already this period, but my issue is that I’m home connected to my WiFi maybe 23 hours out of every single day! In all fairness, I do stream a lot, use a VPN often and am working on the web maybe 13

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13

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Carlton: Was suppose to be returned to my former account but instead sent here

I was misled into joining FirstNet and leaving my original AT&T plan because I was told there was a health care discount amidst the pandemic. The plan has charged me more and I was suppose to be returned to my original AT&T account. I had been a loyal customer, a part of AT&T's original

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67

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My data plan for my tablet stopped working sunday morning, during a lightning storm.

My data plan for my tablet stopped working Sunday morning, during a lightning storm. I've reset it taken the sim card out, everything appears fine but it won't connect. It shows full bars and 4G but AT&T & LTE no longer appear, no ip address & if I set it to lte only it has no radio band either, so

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58

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Unlimited Extra Plan benefits

We just transferred to the Unlimited Extra Wireless plan, and one of the benefits is AT&T ActiveArmorSM advanced security. This covers the AT&T Call Protect and AT&T Mobile Security apps. When we sign on to these apps, we get the option to "upgrade" to the "Plus" version of both apps at

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125

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Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

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61

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IMO Discount on Unlimited Extra?

I have the old Unlimited Plus plan and was curious about upgrading and wondered which of the 3 plans count towards the IMO discount 1. Unlimited Elite2. Unlimited Extra3. Unlimited Starter

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209

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Could AT&T Give me Just 1 Reason Not To Leave? Loyalty?

I'm an existing post-paid customer paying $157.80 per month for two lines of service ($1,893.60 annually). 1 line with Data Unlimited for 4G LTE ($45.00) and the other with DataPro 3GB for Smartphone 4G LTE($30.00) data plans. Our peak usage since the first of the year has been 22.2 GB in

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546

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5G Service Is Unusable...

Within the last month I upgraded my S9 to an S22 and switched to the Basic Unlimited service plan. At first things were okay but periodically while browsing the internet I would hit a wall. For an hour or two pages would take 5+ seconds to even react to clicking on links. Then another few seconds at

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121

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What is sddv

Please explain to me what sddv means. I know that it is just a code for billing. But what do the letters stand for? What is the acronym?

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35

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