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I have a Multi-Line account set up currently with 3 members. 2 are on a $50 prepaid plan and the 3rd is on the $65 unlimited prepaid plan.Currently, there's a "$20 off Unlimited Plans with AutoPay" promo (ending Jan 9, 2020). Based on the multi-line tool (https://www.att.com/att/prepaid-multiline-di
Questions
• Account & Usage
My bill is incorrect. I never wanted unlimited. I was told last time I asked to lower my bill that the only thing that could be done is an upgrade to unlimited at no extra cost. I have the transcripts to prove it. I am only 1 person, age 25, and I'm having to work from home now. Before I was only us
Questions
• AT&T Internet Plans
As an avid gamer, I require tons of hotspot data. As far as I can see, your unlimited plus plan has only around 10gigs of data per device allowable per month before speeds get slowed down. I find this amount to be nowhere near what I need. Is there a plan that allows for more hotspot data or simply
Questions
• Device Features
https://www.att.com/prepaid/plans.html ATT added a prepaid option for $75 with a 6 gig bucket of hotspot usage. Nice! And way to go ATT.
Questions
• Account Features
I've been having an issue for months now trying to log in to my DirecTV Now/HBO account that I set up with my AT&T Unlimited Choice plan in 2016 or 2017. It seems like I lost access somehow at some point? My current plan says I should still have DirecTV Now and HBO so why did I suddenly lose acc
Questions
• Account Features
I haven't seen this message since the first time FaceTime was introduced. Why is gophone blocking FaceTime over cellular? Isn't this against the law? I'm on the new gophone unlimited plan. Here's the message I get: http://imgur.com/zLnna9g
Questions
• Device Features
I live in the US, and have a friend I started texting that lives in Canada. I have an unlimited texting plan, and I have unlimited data. Does texting her have additional fees?
Questions
• Other Phones & Devices
I was using my hotspot (iPhone 12) just fine, and - at the cap - it appears that both Windows and macOS machines cannot "see" it, and associated devices cannot "activate" the hotspot after the cap. Other phones (hotspots) on the account continue to work properly. Is this true? Or am I imagining
Questions
• Data & Messaging Features, Internet Tethering
I paid bill last week. One phone on my plan is fully active; the other cannot make or receive calls or texts. Main number (working): [EDITED] OTHER NUMBER (NOT WORKING): [EDITED] [EDITED per Community Guidelines - Removed Personal Information]
Questions
• Wireless Account
Hey folks, new to the forums, LONG time customer (15 years if you consider the previous ownership), and owner of (at one point) four different lines (now down to two). Apologies in advance that this is going to require some reading. Skip to the bottom for the TL;DR version, unless you are an actual
Questions
• Data & Messaging Features, Internet Tethering
I have been on the phone for two weeks now everyday trying to connect to someone from AT&T to help me. I am a victim of identity theft and fraud my account was transferred as a First Net account a year ago and had my phone bill payed through First Net. Come to find out I was being charged an add
Questions
• Wireless Account
So the new feature is "AT&T Roam North America" (linked to AT&T News), it's for unlimited calls & texts and the data uses your data bucket. 15GB Mobile Share Value Plans and up gets this for Mexico. Unlimited Plan gets Mexico AND Canada. Business Plans only gets Mexico (see below for which plans).
Questions
• Network Coverage
Let me start by saying this, I have the unlimited plus plan, the one that was relaeased last year. And I want to order a nighthawk hotspot because I do not get any internet provider where I live at the moment. I know you can’t add a hotspot device to the current unlimited plans (The Unlimited and Mo
Questions
• Other Phones & Devices
I've always had unlimited service with access to HBO Max free until a couple months ago. It just suddenly stopped?
Questions
• Account Features
Does AT&T have unlimited plans for their Fixed Wireless service? If so, where can I find the information?I currently have their Fixed Wireless with 340GB / Mo but it sure is used up quick.Thanks!
Questions
• AT&T Internet Plans
Recently I received a text that I was at 75% of my 5GB "limit" (although I have an grandfathered unlimited data plan) and after I hit the "limit", the 4G HSPA+ on my phone would no longer work, and I had to turn on LTE. Normally I have LTE turned off because I find it drains my battery, but I could
Questions
• Data & Messaging Features, Internet Tethering
Did anyone else get a text from AT&T upgrading their 450 min nationwide talk plan to unlimited for free??? Not sure why they're doing this, but I'm surprised in a good way.
Questions
• Account Features
I recently upgraded my service to the AT&T unlimited elite plan to have 5G access. One of my phones on this family plan is a flip phone, not a smart phone. Why does that phone "basic phone" still cost as much per month as my smart phones. I thought it was only supposed to be a $20 monthly charge?
Questions
• Wireless Billing
Can i get access to HBO with my Business wireless plan - We have 10 plus lines with AT&T
Questions
• HBO Max Login & Installation
AT&T. I have been traveling back and forth to Mexico on a regular basis for 8 months now with the proper contract/package to be able to do this seamlessly with my phone, number, data etc. Yesterday and Today I have received charges of hundreds of dollars for roaming which is included in m
Questions
• Wireless Account