I have ATT Internet and a landline phone (via internet) for many years. I have not had an ATT wireless phone for a long, long time and have not had any problems accessing my ATT/Yahoo email (bellsouth.net) until recently. During login it prompts me to "update my profile information". Since my wirel

My husband updated the computer and was immediately unable to log into his snet.net email account. He attempted to reset the password as prompted.  He reset it and was given a prompt to be sent a verification code to his cell phone number.  The verification code never comes.  This ha

switch email provider

After using this page to help resolve a serious problem with ATT email... I logged on to find that the ability to POST comments or reply to messages HAD BEEN REMOVED. Guess we will have to start a Google page... dedicated to posting this entire page!

Why in the world can I not log into my att yahoo email unless I have a text message phone? I do not have a cell phone number to give even if I wanted to! I only have a landline that does not receive text messages for the verification code. I am completely unable to access my email otherwise and need

Recently I was locked out of my e-mail for 24 hours because ATT, despite its claims of attention to accessibility, apparently doesn't recognize that about a third of older and disabled Americans don't have cell phones and can't receive text messages. Their site now insists that I register a cell pho

Some of my members are not receiving emails from our Zoom account.  They use to receive them, but have not been able to for the past 3 or 4 months. It is only happening with my bellsouth/att members.

My wife has lost access to her email address. She has a sub-account. I am unable to use the main email address to access and reset her email address. When we try to reset her email address, it bounces. Would like to unlock this sub-account email address and reset the password so she can use. Any ide

Recently my e-mails sent to anyone with a gmail account are undeliverable.    The message I get is that I need to authenticate with DKIM and/or SPF.  I don't know how to do this and ATT support said they did not have access to the servers to do this.  Any suggestions?  Below is the message: Sorry,

I am getting two copies of some of my emails. I got two from Harris Teeter customer service today.  They were exactly the same. Any ideas?

Please send me link to log into my email address

It appears that sbcglobal is scrubbing or blocking certain emails from ever reaching it's inbox. This has been tested on multiple systems. Emails come to gmail no problem but never show up on sbcglobal. This is a major issue at least for us because it prevents us and some of our customers from actua

Last week we started getting complaints from customers that they were not getting our emails. Reviewing server logs we found that half the emails going out are bouncing with the error SMTP; 553 5.1.8 <[email scrubbed]>... Domain of sender address [email scrubbed] does not exist Nothing has c

I was abruptly locked out of my 2 email accounts approx a year ago. I called ATT, the tech was not able to get me in either. We were on the phone for  an hour.   He didn't know what the problem was.   It is extremely frustrating as ALL of my email & other accts are link

I'm trying to connect my @sbcglobal.net with Outlook.  Google said that you still do it without an additional Password app, but I still can't connect via Outlook 'add a new account' option.  Does anybody know what kind of encryption method, port # and imap/smtp setup I need?Appreciate

I am not receiving emails from some senders. The emails are not going to inbox or spam folder. The same emails ARE being received via my alternate email address. It is only my att.net address having issues.  Any suggestions on where to start investigating this issue?

I have been experiencing an issue on my att.net account and it is now November 2023. Some emails never reach me.  The emails do not show up in my account when I access the account via a web browser so I am thinking that any "cookies" on my device are not the issue.  Like others asking on

I'm hoping somebody can help us with this, as it's been bedeviling us for months in one form or another. This sbcglobal.net email (now managed by AT&T through Yahoo) has been the email our company has used since 2004. Here's the full history of the problem: About a year and a half ago, we rea

I need help getting back into my old AT&T DSL email. I no longer have DSL but do not owe anything on it and still have AT&T mobile service. I have no idea how long the email has been suspended or terminated but I need it reactivated. I get the message Not Found on Accelerator and have alread

I can't remember my password for my email account. ATT support has helped me before and I'm hoping for assistance again.    I just can't get to the part where security questions are.once someone even changed the address completely and the team helped ... Please ..this is the very first ema